PETERBILT Complaints

The contact owns a 2022 Peterbilt 579. The contact stated that while driving at an undisclosed speed, the vehicle downshifted with multiple warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 24V190000 (Power Train); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the gear shifter assembly had failed and needed to be replaced. The vehicle was not repaired. The contact was informed by the dealer that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 220,536. VIN tool confirms parts not available.

What support can i obtain if a vehicle manufacturer is not appropriately responding and taking action to address the open Paccar Recall E317 where it states they will reimburse a fleet owner for the pruchase cost of fuel additive to address their repeated failures of their fuel injectors

This vehicle about 6-8 weeks ago started throwing codes for all systems above (over 100 codes). This issue affected all systems of the vehicle including but not limited to the speed and braking of the vehicle, plus the fuel system and adaptive driving systems. We took it to the dealer Performance Peterbilt in Tifton, GA. They cleared the codes and said they resolved it by replacing a NOX sensor. We left the repair shop and within 50-100 miles the exact same issue started up again. We took it back to the same shop, they worked with Paccar and determined it needed a new ECM (Computer), this was changed out and still did not resolve issue. They then changed out the main wire harness. This resolved some issues but not all issues. Now the repair dealer is stating it needs a dash wire harness. This vehicle has relatively low miles 500K and has only been serviced by Peterbilt dealers through it's life. This issue causes the vehicle to accelerate and brake randomly plus many other issues by stopping power in hauling. We have another IDENTICAL vehicle which is now doing the same thing but have not brought it into the shop yet until manufacturer can get this 1st truck fixed properly to ensure safety.

The contact owns 2024 Peterbilt 567. The contact stated that while driving 25 MPH, there was a strong fuel odor coming from the vehicle. No warning lights were illuminated. The vehicle was driving to the dealer to be diagnosed and it was determined that the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was attempted to be notified; however, the manufacturer was no longer in business. The approximate failure mileage was 20,000.

While driving in the rain, the wipers would not work. The driver tried and tried to work the switch but the wipers would not work. Later, the wipers would work. At times the wipers work, at times they don't. We took the truck to the Peterbilt dealer and the problem could not be duplicated, they offered no solutions, no direction other than to bring it back when it happens again.

The contact owns a 2012 Peterbilt 386 equipped with Kelly Tires, Tire Line: Armor Steel RSA2, Tire Size: 295/75/R22.5, DOT Number: 04N37XETW. The contact stated while driving at an undisclosed speed, the tread separated from the front driver's side tire core. The contact stated that the tire was a replacement tire. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The tire failure mileage was approximately 800. The vehicle failure mileage was unknown.

Tire size 295 60 22.5 this tire have driven 20000 miles and it came apart loosing the pices. Can cause a accident

On 8/10/2024 our sleeper berth hvac fans abruptly quit working. After checking fuses we noticed the fan control switch was hot. After removing the panel that the switch is held in we noticed the HVAC Fan Control switch (Part# 599-5000) was charred, upon removing the switch from the plug we observed the actual plug is melted, and one of the wires on the wire harness has charring of the plastic insulation. This could have very well caught fire. I am going to have to replace the wiring harness as re-pining the plug will not solve the issue of the wire being burned and the insulation being charred. There was no warning lamps, occasionally the fan would turn off then resume.

Right side transmission stalk failed. Truck shut down and was only able to get partially out of 4 lane highway. Truck had to be towed as it would not reset/clear. Dealer replaced transmission stalk. Despite there being a safety recall for these devices (24v-190), and this truck meeting all requirements to be included in the recall, Peterbilt says it is not included and is currently offering no cost covered repair. We also had another truck have the same issue a few months ago.

Vehicle has a following distance sensor on front bumper. Sensor is sensing overpasses when traveling underneath them and that should not be detected. Vehicle is automatically applying hard braking. This is causing a possible rear end collision and or loss of vehicle controll in wet conditions.