1999 PLYMOUTH GRAND VOYAGER Complaints

WE JUST PURCHASED THE PREOWNED VAN ON APRIL 8, 2003 IT HAS 41600 MILES ON IT ONE TIME OWNER PREVIOUSLY 1. PAINT IS CHIPPING OFF OF THE DRIVER SIDE DOOR HANDLE. THE DEALER IS GOING TO GET US TOUCH UP PAINT TO FIX. 2. THE POWER STEERING RETURN HOSE TO THE POWER STEERING RESERVOIR WAS CUT WHEN WE LOOKED AT IT. THE DEALER HAD THE MECHANIC LOOK AT IT AND THOUGHT MAYBE THE HOSE GOT CAUGHT IN THE FAN BELT AND CUT IT. THE DEALER REPAIRED IT AND SAID NO OTHER DAMAGE WAS DONE. THIS TIME THEY TIDE DOWN THE HOSE AWAY FROM THE BELT.

AIR BAG WARNING LIGHT CONSTANTLY ON AND LED TO HORN FAILURE. ALMOST RESULTED IN ACCIDENT(S) WHEN WE ARE UNABLE TO SOUND HORN WHEN OTHER UNSAFE DRIVER(S) MANUEVER IN A MANNER WHICH WOULD CAUSE COLLISION WITH US.

THE CLOCK SPRING FAILED, WHICH CAUSED THE AIRBAGS TO BE INOPERATIVE. THERE WAS A RECALL ISSUED FOR THE CLOCK SPRING, BUT THE VEHICLE WAS OUTSIDE OF THE REMEDY SCOPE. *JB *PH

THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE'S HORN AND CRUISE CONTROL ALSO STOPPED FUNCTIONING. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY CLOCKSPRING. RECALL 02V293000 IS RELATED TO THIS FAILURE BUT THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *NM

I HAVE A 1999 PLYMOUTH GRAND VOYAGER THAT IS EXPERIENCING A PROBLEM WITH THE CLOCKSWITCH (HORN, CRUISE CONTROL NOT WORKING, AIRBAG LIGHT ON). I CALLED THE RECALL LINE WITH CHRYSLER AND THEY SAID MY VAN WAS NOT COVERED ON THE RECALL. ONLY 1996-1998. I NOTICED WHEN THE INVESTIGATION WAS TAKING PLACE ALL VEHICLES FROM 1996-2000 WERE BEING LOOKED AT. I THINK CHRYSLER SHOULD FIX THE PROBLEM WITH MY CLOCKSWITCH FOR FREE BECAUSE THIS IS A SAFETY DEFECT. *AK

HEAD GASKET WAS FOUND TO BE LEAKING COOLANT. DEALERSHIP ESTIMATED 900.00 PLUS THE COST OF PARTS. MY HUSBAND THEN DECIDED TO BUY THE KIT FROM THEM FOR 109.00 AND PROCEED TO REPAIR IT HIMSELF. AFTER SITTING FOR 9 DAYS IT IS ALMOST FINISHED. THIS VAN ONLY HAS 67,000 MILES. THE CLOCK SPRING WAS ALSO REPLACED EARLIER IN THE YEAR AS IT STOPPED WORKING CAUSING THE AIRBAG LIGHT TO STAY ON, THE HORN NOT TO WORK, AND THE CRUISE CONTROL NOT TO WORK.*AK

UPON RESTARTING THE VAN THE KEY FAILED TO TURN IN THE IGNITION. THE VAN WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THAT THE IGNITION HAD LOCKED UP. THE DEALERSHIP REPLACED THE IGNITION SWITCH AND MADE ADJUSTMENTS TO THE STEERING COLUMN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

1999 PLYMOUTH GRAND VOYAGER. VIN [XXX]. THE SUBJECT VEHICLE HAS HAD A FAILURE OF THE CLOCK SPRING MECHANISM (ACCORDING TO THE DEALER). THIS HAS RESULTED IN THE FAILURE OF THE AIR BAG DEPLOYMENT (ALONG WITH CRUISE CONTROL AND HORN). CHRYSLER HAS ADMITTED THIS PROBLEM EXISTS (VIA RECALL) WITH 1996-1998 VEHICLES BUT WILL NOT FIX 1999 VEHICLES. YOUR WEB SITE EXHIBITS NUMEROUS INSTANCE OF THIS FAILURE ON 1999 VEHICLES. HOW DO I GO ABOUT GETTING A KNOWN PROBLEM WITH THIS FAILURE TO BE ACKNOWLEDGED AND FIXED BY CHRYSLER? I CONSIDER THIS A SERIOUS SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY CHRYSLER REGARDLESS OF AUTO MILEAGE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE SUBJECT VEHICLE HAS HAD A FAILURE OF THE CLOCK SPRING MECHANISM. THIS HAS RESULTED IN THE AIR BAG DEPLOYMENT (ALONG WITH CRUISE CONTROL AND HORN) BEING NON FUNCTIONAL. CHRYSLER HAS ADMITTED THIS PROBLEM EXISTS WITH 1996-1998 VEHICLES BUT WILL NOT FIX 1999 VEHICLES. YOUR WEB SITE EXHIBITS NUMEROUS INSTANCE OF THIS FAILURE ON 1999 VEHICLES. HOW DO I GO ABOUT GETTING A KNOWN PROBLEM WITH THIS FAILURE TO BE ACKNOWLEDGED AND FIXED BY CHRYSLER? I CONSIDER THIS A SERIOUS SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY CHRYSLER REGARDLESS OF AUTO MILEAGE.*AK

WHILE DRIVING 30 MPH THE SERPENTINE BELT CAME OFF WITHOUT WARNING. AS A RESULT THE STEERING BECAME INOPERATIVE. THE PART HAS BEEN REPLACED 3 TIMES, HOWEVER THE PROBLEM STILL EXISTS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM