1998 PLYMOUTH GRAND VOYAGER Complaints

AT 600 MILES, INSTRUMENT CLUSTER FAILED, A/C NOT WORKING, NO REVERSE. DEALER REPLACED INSTRUMENT CLUSTER, COULD NOT DUPLICATE THE NO REVERSE CONDITION, AND REPLACED THE A/C FUSE. AT 6,363 MILES, TRANSMISSION SLIPPING AND SCRAPING NOISE WHEN TURNING LEFT IN REVERSE. DEALER COULD NOT DUPLICATE. AT 7,586 MILES, NO START CONDITION ON NUMEROUS OCCASIONS, AFTER THE DEALER HAD THE VAN FOR OVER A WEEK, THEY FINALLY DUPLICATED THE PROBLEM AND AND REPLACED THE STARTER. AT 36,141 MILES THE SERPENTINE BELT BROKE BECAUSE OF A DEFECTIVE TENSIONER PULLEY, DEALER REPLACED THE BELT AND TENSIONER, SUPPOSED GOODWILL, BUT WE ALL KNOW ABOUT THE TSB, AND ALL THE OTHER COMPLAINTS. AT 36,741 MILES, LEAKING COOLANT, DEALER REPLACED THE REAR HEAD GASKET, AND DID NOT EVEN CHECK THE FRONT HEAD. (NOW WHO EVER HEARD OF REPLACING ONE HEAD GASKET ON A V-6 MOTOR, I GUESS CHRYSLER MUST THINK THEY ARE SUPERIOR). AT 53,000 COMPLETE ENGINE FAILURE, 2 HOURS AWAY FROM HOME, AND NOW WAITING TO SEE WHAT THE CAUSE IS. ACCORDING TO THE SERVICE MANAGER THE MOTOR IS KNOCKING AND THERE IS A LOT OF METAL IN THE OIL. AND I FORGOT TO MENTION THAT THIS VEHICLE HAS NOT EVEN FULFILLED THE LEASE TERM. NLM

CONSUMER STATES SHE PARKED HER AUTO AND LEFT THE AUTO RUNNING TO PICK UP HER KIDS, HER 3 YEAR OLD RAN OUT IN FRONT OF HER AND GOT IN THE AUTO, AND PULLED THE GEAR SHIFT CAUSING IT TO ROLL BACK HITTING A HOUSE AND FENCE. NO ONE WAS INJURIED. CONSUMER STATES SHE IS UPSET BECAUSE THE CHILD JUST PULLED THE SHIFT INDICATOR AND HER FOOT COULD NOT HAVE REACHED THE BRAKES. SHE ALSO STATES THAT SHE DID NOT KNOW THAT THIS COULD BE DONE.*JB

THE HORN ON THE VAN WAS INTERMITTENT FROM NEARLY THE FIRST USE. WE RARELY USE IT AN DID NOT REMEMBER TO INQUIRE ABOUT IT OVER A PERIOD OF SEVERAL YEARS WHENEVER WE WERE AT THE DEALERSHIP FOR SERVICE. FINALLY, ONE TIME WE ASKED ABOUT IT AND WERE TOLD THAT WE HAD A FAULTY SOP MODULE AND THAT IT WAS LIKELY THAT THE DRIVER-SIDE AIRBAG WOULDN'T FUNCTION. WE WROTE TO DAIMLER-CHRYSLER AND THEY RESPONDED THAT THEY WOULDN'T COVER THE REPLACEMENT. SEEMS LUDICROUS THAT A SAFETY DEVICE ON A NEW VEHICLE COULD BE RENDERED USELESS AND THE MANUFACTURER WOULDN'T STEP-UP TO REPLACE IT.*AK

THIS CLOCKSPRING ASSEMBLY FAILED OVER A PERIOD OF TIME, BEGINING IN ABOUT 2000 WITH THE CRUISE CONTROL FAILURE. THIS WAS FOLLOWED BY THE AIRBAG FAILURE, AS MANIFESTED BY THE AIRBAG CHECK LAMP REMAINING ON. FINALLY, THE HORN FAILED TO WORK. I SUBSEQUENTLY REPLACED THE CLOCKSPRING ASSEMBLY THIS MONTH, WHICH REPAIRED ALL THE ABOVE PROBLEMS. I HAVE THE DEFECTIVE CLOCKSPRING, AND AM WILLING SEND IT TO YOU FOR ANALYSIS IF YOU SO DESIRE. *AK

SWAY BAR SNAPPED. COULD CAUSE LOSS IN STEERING. CAUSE UNKNOWN. DEALER NOTIFIED. *AK

AIRBAG LIGHT HAS COME ON, HORN STOPPED WORKING AND CRUISE CONTROL WAS INOPERATIVE. DEALER DETERMINED CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED.*AK *TT

CLOCK SPRING FAILURE CAUSED INOPERABLE HORN AND CRUISE CONTROL AND AIR BAG LIGHT TO STAY ON. THESE PROBLEMS PREVENTED THE VEHICLE TO PASS UTAH SAFETY INSPECTION

TRANSMISSION PUMP SEAL WAS LEAKING. PROBLEM REOCCURRED AT 40,000 MILES. THIS WAS THE SECOND TIME FOR REPAIRS. THE DEALER WAS NOTIFIED. PLEASE ADD MORE INFORMATION.*AK

ANTI- FRREEZE WAS LEAKING ON GROUND. CONSUMER ASSUMED HEAD GASKET CRACKED OR GASKET BLEW. DEALER WAS NOTIFIED.*AK

NOTICED NOISE RIGHT FNT WHEN TURNING FULL RIGHT. FOUND RIGHT FRONT BRACKET ON STRUT FOR STABILIZER BAR BROKEN IN HALF AND BAR HANGING LOOSE. HAD TO REPLACE BOTH STRUTS AND ALIGN WHEELS. COULD HAVE CAUSED LOSS OF STEERING OR BREAKING IF NOT NOTICED. *AK