1998 PLYMOUTH GRAND VOYAGER Complaints

TRANSMISSION FLUID LEAK WAS NOTICED AND VEHICLE WAS TAKEN IN FOR INVESTIGATION TO THE CHARLIE ZOOK DEALERSHIP LOCATED IN SIOUX CITY, IA. AFTER THEIR INVESTIGATION THEY STATED THERE WAS A CRACK IN THE TRANSMISISON CASING CAUSING THE LEAK. THEY STATED WOULD NOT BE ABLE TO DETERMINE WHAT CAUSED THE CRACK UNTIL THEY WERE ABLE TO DROP THE TRANSMISSION AND IVESTIGATE FURTHER. THE DEALER DID STATE THEY CONTACTED CHRYSLER AND SINCE THE VEHICLE WAS NO LONGER UNDER WARRENTY, BUT WAS SO CLOSE TO IT, THEY WOULD DO COMPLETE REPAIR FOR A DEDUCTABLE OF 250.00. AFTER THE DEALER DROPPED THE TRANSMISSION THEY STATED THAT THE TRANSMISION HAD EXTENSIVE DAMAGE AND NEEDED A COMPLETE REPLACEMENT. THEY ASKED IF WE HAD HEARD A BANG WHILE DRIVING, AS A PIECE HAD BROKE CAUSING THE CRACK IN THE CASING. THEY STATED THAT WAS ONLY A MATTER OF TIME TILL COMPLETE TRANSMISSION FAILURE DUE TO THE DAMAGED THAT HAD BEEN CAUSED BY THE FIRST PART FAILURE.*AK

CRUISE CONTROL FAILED TO OPERATE AND AIR BAG LIGHT WOULD INTERMITTENTLY COME ON/OFF WHILE DRIVING. DEALER WAS NOTIFIED. *AK DEALER THINKS PCM-ENGINE CONTROLER GOING BAD. *YD

STEERING WHEEL LOCKED UP WHILE MAKING A TURN. DEALER HAS INSPECTED, AND WILL REPAIR VEHICLE. PLEASE PROVIDE INFORMATION.*AK

IN SEPTEMBER OF 2000 WE REPLACED THE BELT TENSIONER. THE CAR HAD ABOUT 33000 MILES ON IT. IN JANUARY OR SO WE HAD TO REPLACE A VALVE COVER GASKET BECAUSE OIL WAS LEAKING AND WE WERE LOSING OIL. THE VAN HAD 39000 MILES ON IT. THE MANUFACTURER WAS CONTACTED AND WOULD NOT ACCOMODATE US EVEN THOUGH THE DEALERSHIP SAID THERE WAS ONLY ONE CAUSE OF THE PROBLEM AT THAT MILAGE - MANUFACTURER'S DEFECT. THEN WE JUST FOUNDOUT THIS WEEK AT 48000 MILES THAT WE NEED A VALVE AND RING JOB BECAUSE THE CAR WAS BURNING OIL. WE HAD BEEN BURNING OIL SINCE BEFORE THE VALVE COVER GASKET. WE'VE BEEN TOLD BY THE DEALERSHIP (NOT THE ONE WE PURCHASED THE CAR FROM, WHICH WAS A SMALL INDEPENDENT COMPANY) AND THE MANUFACTURER THAT THE REPAIR WILL NOT BE COVERED BECAUSE WE DIDN'T COMPLAIN OF BURNING OIL BEFORE. (OF COURSE, THE OIL WAS BEING LOST PRIOR TO THE VALVE COVER GASKET PROBLEM BUT THEY SAID WE WEREN'T SPECIFIC ABOUT BURNING OIL. WE HAD ATTRIBUTED THE LOST OIL TO THE LEAK.*AK

WHEN VEHICLE GOES THROUGH PUDDLES OF WATER SLOWLY LOSES ALL POWER STEERING. CONTACTED DEAALER, AND DEALER STATED IT WAS GOING TO USE A DIFFERENT TYPE OF BELT.*AK

TO START VEHICLE CONSUMER HAD TO PUT FOOT ON BRAKE, AND PEDAL WENT DOWN TO THE FLOOR. TRIED TO DRIVE VEHICLE DOWN THE STREET, AND DIDN'T HAVE ANY BRAKES. ALSO, VEHICLE HAD HEAVY SMOKE AND VIBRATION FROM BRAKES.*AK

AIR BAG WARNING LIGHT STAYS ON. TECHNICIAN ADVISED THAT CLOCK SPRING IN STEERING COLUMN WAS BAD AND NEEDED REPLACED. SINCE THIS IS A SAFETY ITEM I ASKED IF THEY DID THE REPLACEMENT, AND WAS ADVISED THAT IT WAS MY RESPONSIBILITY TO HAVE IT REPAIRED AT MY EXPENSE. TECHNICIAN ALSO ADVISED THAT THEY HAVE HAD A PROBLEM WITH THIS ITEM ON THIS YEAR MODEL.*AK

PE00 020 ; CONSUMER WAS TRAVELING ABOUT 75MPH ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO CONTROL VEHICLE AND BRING TO A HALT. LEFT FRONT GOODYEAR TIRE TIRE TREAD SEPARATED. ATP233575R14.*AK CONSUMER STATES APPROXIMATELY SIX WEEKS LATER, A VIBRATION COULD BE FELT WHILE DRIVING, ANOTHER GOODYEAR TIRE HAD A BULGE AND WAS REPLACED. *SLC

DURING HIGHWAY DRIVING AND AFTER THE CRUISE CONTROL HAD BEEN SET, THE CRUISE CONTROL WOULD NOT DISENGAGE AFTER I STEPPED ON THE BRAKE PEDAL. MY VAN UNEXPECTEDLY AND REPEATEDLY WOULD QUICKLY ACCELERATE IMMEDIATELY AFTER I RELEASED THE BRAKE PEDAL.*AK

TRANSMISSION MADE A VERY LOUD BANG AND BEGAN LEAKING TRANSMISSION FLUID, CONSUMER WAS INFORMED THAT THERE WAS A QUARTER SIZE HOLE IN THE TRANSMISSION CASE WHICH CAUSED THE LEAK, THE TRANSMISSION WOULD NEED REPLACED, UPON REMOVAL OF THE TORQUE CONVERTER A HOLE APPROXIMATELY 7- 8 INCHES LONG BY 6 INCHES WIDE WAS FOUND IN THE CASE WALL BETWEEN THE TRANSFER CASE AND THE BELL HOUSING, THE MECHANIC POINTED OUT THAT A PERMANENT RETAINING PIN WHICH HELD A LARGER PIN IN PLACE HAD SHEARED OFF AND SENT THE LARGER ONE THROUGH THE CASE WALL, THIS PIN IS NOT DESIGNED TO BE SERVICED AND THERE WAS NO WAY TO ADJUST OR EVEN DIAGNOSE THE PROBLEM PRIOR TO ITS FAILURE, CONSUMER STATES THAT THIS IS A DESIGN FLAW AND IS FURIOUS THAT CHRYSLER WILL NOT PROVIDE HIM ANY ASSISTANCE. *SLC