1999 PLYMOUTH GRAND VOYAGER Complaints

PLEASE NOTE AN ERROR ON MY PART ENTERING DATA INTO ODI #10073098: IN THE DESCRIPTION, REPLACE "/PWR. STEERING FAILURE" WITH "CRUISE CONTROL FAILURE". I INCORRECTLY TYPED 'PWR. STEERING' IN PROBABLY BECAUSE I WAS SO ENRAGED THAT I HAD TO PAY THE DEALER ONE DAY'S PAY TO FIX THEIR (CHRISTLER'S) PROBLEM THAT IS AN OBVIOUS DEFECT AND SHOULD NOT BE MY RESPONSIBILITY. IS THE $240.00 I PAID TO THEM THE PENALTY THE AVERAGE CONSUMER MUST PAY TO ACCOUNT FOR THEIR ENGINEERING DEFECTS AND IGNORANCE? OR IS THE REAL PENALTY THE POTENTIAL LOSS OF MY OR ONE OF MY FAMILY MEMBER'S LIVES FOR DRIVING DEFECTIVE JUNK? . *AK

(1) NORMAL OPERATION OF VEHICLE LED TO FAILURE(S) [ I COUNT EACH TIME THE AIRBAG LIGHT COMES ON WHEN IT IS NOT SUPPOSED TO AS A SEPARATE FAILURE-MY COUNT IS APPROXIMATE]. (2) THE CLOCK SPRING ASSEMBLY IN MY MINIVAN OPERATES INTERMITTENTLY AND THUS MY AIRBAG (SO I'M TOLD) AND HORN ALSO OPERATE INTERMITTENTLY. I'VE HAD SOME CLOSE CALLS BECASE THE HORN DOES NOT WORK; THANKFULLY I'VE NOT NEEDED THE AIRBAG TO DEPLOY. (3) I LEARNED TODAY, TO THE COST OF A DIAGNOSTIC CHARGE, THAT THE DEALER AND MANUFACTURER ARE UNWILLING TO REPAIR UNDER RECALL B24 AS MY CHRYSLER VOYAGER IS A 1999 MODEL. *AK

1999 PLYMOUTH GRAND VOYAGER SE WITH A HORN DEFECT AS DESCRIBED IN PRESS RELEASES ABOUT YOUR PENDING TECHNICAL ANALYSIS. THE HORN REQUIRES EXCESSIVE FORCE TO ACTUATE. CHRYSLER SAYS REPLACEMENT STEERING WHEEL IS $900, BUT WILL DISCOUNT TO $300 WHEN I COMPLAINED TO CORPORATE OFFICES. I FEEL THIS IS A DESIGN DEFECT AND DANGEROUS AND DO NOT FEEL IT IS CORRECT TO BE CHARGED AND THIS SHOULD BE REPLACED/REPAIRED PROMPTLY AS A SAFETY ISSUES. WHO EVER WORE OUT A HORN?*AK

WHILE DRIVING VEHICLE SURGED FORWARD. CONSUMER PULLED THE VEHICLE OVER TO INSPECT IT, AND NOTICED TRANSMISSION FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. *AK

SPRING OF 2003, MY 1999 PLYMOUTH GRAND VOYAGER BEGAN HAVING PROBLEMS WITH THE TRANSMISSION. AFTER I BACKED OUT OF MY DRIVEWAY TO TAKE MY KIDS TO SCHOOL, I COULD NOT GET THE VEHICLE TO SHIFT OUT OF REVERSE. I WAS IN THE MIDDLE OF THE ROAD FOR SEVERAL MINUTES BEFORE I COULD GET IT TO WORK AGAIN. I TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST WHO REPLACED SEVERAL PARTS. I CONTINUED TO HAVE PROBLEMS SHIFTING THE TRANSMISSION AND RETURNED TO THE SPECIALIST WHO DISCOVERED THAT CHRYSLER HAD SENT A DEFECTIVE PART. MY TRANSMISSION BEGAN LEAKING FLUID PROFUSELY IN APRIL 2004. I TOOK IT TO MY MECHANIC BECAUSE I THOUGHT IT WAS OIL LEAKING FROM THE ENGINE. HOWEVER, HE IMMEDIATELY TRANSFERRED IT TO THE TRANSMISSION SPECIALIST, AGAIN. I WAS TOLD THAT THE DIFFERENTIAL PIN INSIDE THE TRANSMISSION IS DEFECTIVE AND IT BREAKS LOOSE, CRACKS THE EXTERIOR OF THE TRANSMISSION CASE, WHICH IN TURN CAUSES THE TRANSMISSION TO STOP FUNCTIONING. THE VEHICLE IS SUDDENLY RENDERED IMMOBILE. THE 1999 PLYMOUTH GRAND VOYAGER IS A SAFETY HAZARD BOTH TO ITS OCCUPANTS, AND THE GENERAL PUBLIC. I TRANSPORT MY YOUNG CHILDREN IN THIS VEHICLE, IT IS SUPPOSED TO BE A FAMILY VEHICLE, HOWEVER, IT IS NOT SAFE. THE VEHICLE COULD HAVE CAUSED A CRASH HAD I BEEN ON THE INTERSTATE OR BACKING OUT OF MY DRIVEWAY INTO TRAFFIC, WHEN THE DIFFERENTIAL PIN FAILED. AT THE TIME OF THE FAILURE, I HAD LESS THAN 60,000 MILES ON THIS VEHICLE. THE TRANSMISSION SPECIALIST STATED THAT HE KEEPS TWENTY TRANSMISSIONS OF THIS TYPE (PLYMOUTH, DODGE, CHRYSLER) ON HAND AT ALL TIMES BECAUSE HE FIXES THEM ALL DAY LONG. I HAVE PICTURES OF MY DEFECTIVE TRANSMISSION AND WOULD BE MORE THAN HAPPY TO E-MAIL THEM AS EVIDENCE. SINCERELY, MELINDA WIELAND

AIRBAG LIGHT CONSTANT ILLUMINATION, ALONG WITH HORN/PWR. STEERING FAILURE. THIS IS THE SAME DEFECT THAT WAS RECALLED IN EARLIER YEAR MODELS (PLYMOUTH GRAND VOYAGER) THROUGH 1998, HOWEVER MINE IS A 1999 AND ALTHOUGH EXHIBETS SAME FAILURE/DEFECT, IS NOT COVERED. THIS IS REPORTED TO BE A DEFECT RELATED TO AN "OPEN CIRCUIT" CLOCKSPRING. SEE ALSO NHTSA ACTION # RQ04001, ODI INVESTIGATION EA01-007, SAFETY RECALL # 02V-293, TECHNICAL SERVICE BULLETIN # 0801102, AND TECHNICAL SVCE. BULLETIN #0801001, THERE HAS NOT YET BEEN AN ACCIDENT OR INCIDENT, HOWEVER IT IS UNACCEPTABLE THAT SUCH A DEFECT EXISTS AND THAT THE MANUFACTURER IS AWARE OF IT, HOWEVER WILL NOT DO ANYTHING ABOUT IT. THIS IS CLEARLY A MAJOR SAFETY DEFECT AND IS NOT THE FAULT OF THE OPERATOR, NOR IS IT A MAINTENANCE ISSUE.

WHILE DRIVING A GEAR CAME OFF HITTING THE TRANSMISSION HOUSING AND CRACKING IT. *MR *NM

AIR BAG LIGHT CONSTANTLY ON, HORN FAILED. CLOCK SPRING WAS REPLACED. I DID SAVE THE OLD CLOCK SPRING AND IT IS AVAILABLE IF YOU WANT IT. *LA

THIS MODEL CAR WAS RECALLED FOR A DEFECTIVE CLOCK SPRING, WHEN I NOTIFIED THE DEALER HE INFORMED ME THAT THE DEFECT DID NOT INCLUDE MY PARTICULAR CAR,YET I HAD THE PROBLEM AND THEY REFUSED TO FIX THIS DEFECT. I ALSO CONTACTED DAMLER CHRYSLER AND THEY ALSO REFUSED TO HELP.*AK

MY WIFE AND I OWN A 1999 PLYMOUTH VOYAGER MINIVAN. WE HAVE HAD SEVERAL FAILURES THAT CAUSE US CONCERN ABOUT THE MANUFACTURER'S QUALITY CONTROL DURING PRODUCTION OF THIS VEHICLE. MOST RECENTLY, THE AIRBAG WARNING LIGHT BEGAN TO COME ON FOR NO APPARENT REASON WHILE WE WERE DRIVING NORMALLY. MOST OF THE TIME, IT WOULD GO BACK OFF, BUT SOMETIMES IT WOULD STAY ON UNTIL THE VEHICLE IGNITION WAS TURNED OFF. ON APRIL 27, 2004, WE HAD TO HAVE THE "CLOCKSPRING" REPLACED ON THIS VEHICLE TO CORRECT THIS PROBLEM. THE COST OF THIS REPAIR WAS $180.96. THE PERSON IN THE SERVICE DEPARTMENT IN THE CHRYSLER DEALERSHIP THAT PERFORMED THE REPAIR TOLD ME THAT THIS PART HAS FAILED ON MANY OF THESE TYPE MINIVANS. GIVEN THE LARGE NUMBER OF FAILURES OF THIS PART, IT IS MY OPINION THAT IT SHOULD HAVE BEEN REPLACED UNDER AN EXTENDED WARRANTY BY THE MANUFACTURER.