2000 PLYMOUTH GRAND VOYAGER Complaints

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT ANY WARNING THE ENGINE WILL START RACING AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER HAS BEEN NOTIFIED. TS WHILE IN MOTION THE VEHICLE EMITTED A LOUD WHINING NOISE FOLLOWED BY EVIDENT T JERKING AND LURCHING. THE TRANSMISSION INTERMITTENTLY LOCKS IN GEAR AND WILL NOT SHIFT. *JG

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE FUEL TANK HAD CRACK CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS

CONSUMER STATES THAT WHILE DRIVING BRAKES GRIND AND WHEN BRAKING PEDAL GOES TO THE FLOOR. CONSUMER STATES BRAKES PADS HAVE BEEN CHANGED EVERY THREE MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

CONSUMERS FOUR YEAR OLD DAUGHTER IS ABLE TO PULL THE SHOULDER HARNESS CLIPS FOR THE INTEGRATED CHILD SEAT APART WITHOUT RELEASING IT. BOTH OF THESE CLIPS CAN EASILY BE PULLED APART ON EITHER INTERGRATED SEATS. ONCE CONSUMER DISCOVERED THIS, CHRYSLER WAS NOTIFIED AND TWO NEW CLIPS WERE ORDERED. THE CLIPS WERE INSTALLED BUT THEY TOO EXPERIENCE THE SAME DEFECT. *JG

CONSUMER STATES THIER FOUR YEAR OLD CHILD IS ABLE TO PULL THE RETAINER CLIP AND LOSEN THE HARNESS STRAPS AND GET OUT OF THE SEAT. DEALER NOTIFIED AND REPLACE DTHE CLIP AND THE PROBLEM IS STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

WHILE MAKING A "U" TURN THERE WAS A LOUD CRUNCHING NOISE AND THE VAN WOULD NOT MOVE BUT THE ENGINE WAS RUNNING. AFTER CONTACTING THE DEALER & HAVING THE VEHICLE TOWED TO THE DEALER I WAS TOLD THAT THE AXLE SEPARATED FROM THE DIFFERENTIAL AND HAD CAUSED EXTENSIVE DAMAGE TO THE TRANSMISSION AND IT WOULD COST $1400 TO REPAIR BECAUSE THE WARRANTY WAS UP AT 36OOO MI.THE NEXT DAY THEY TOLD ME THAT CHRYSLER WOULD PAY FOR EVERYTHING BUT $250.00. I TOLD THEM THAT THIS WAS NOT RIGHT THAT THIS SHOULD HAPPEN TO A VAN WITH ONLY 39600 MILES ON IT AND THAT THIS HAD TO BE A DEFECT. THEY TOLD ME THAT WAS NOT THE CASE.*AK

CONSUMER IS ABLE TO SHIFT GEARS WITHOUT APPLYING BRAKE, 3 YEAR OLD CHILD SHIFTED GEARS. NO INJURIES.*AK

TWO SERPENTINE BELTS HAVE BROKEN WITHIN A MONTH. DEALER NOTIFIED. *AK WHEN THE SERPENTINE BELT FAILED FOR THE THIRD TIME, THE DEALER REPLACED THE ENTIRE TENSIONER ASSEMBLY AND NO PROBLEM HAS OCCURRED SINCE THEN. *YH

A SNAPPING SOUND CAN BE HEARD AND FELT INTERMITTENTLY EMINATING FROM THE STEERING COLUMN UNDER VARIOUS CONDITIONS INCLUDING: STARTING FROM A STOP, BRAKING, TURNING, SLIGHT BUMPS IN THE ROAD, WHEN THE TRANSMISSION SHIFTS GEAR. THE STEERING COLUMN IN THIS VEHICLE IS THE SUBJECT OF A DAIMLERCHRYSLER TECHNICAL SERVICE BULLETIN. AUTOFAIR CHRYSLER PLYMOUTH REPAIRED THE STEERING COLUMN TWICE. AFTER THE SECOND REPAIR THE NOISE DISAPPEARED FOR TWO MONTHS, THEN RETURNED AND HAS GROWN PROGRESSIVELY WORSE. AUTOFAIR CHRYSLER PLYMOUTH IS NO LONGER IN BUSINESS. CARLSON CHRYSLER PLYMOUTH OF CONCORD, NH AND DAIMLERCHRYSLER CORPORATION ARE NOW REFUSING TO REPAIR THE VEHICLE. THE VEHICLE HAS A 3 YEAR/36,000 MILE AND AN EXTENDED 7 YEAR/75,000 MILE MAXIMUM CARE WARRANTY. THE SECOND PROBLEM, A DEFECTIVE CONSTANT VELOCITY JOINT, WAS THE SUBJECT OF AN ARTICLE IN A LOCAL NEWSPAPER ON MARCH 25, 2001. A COPY OF THIS ARTICLE CAN BE PROVIDED IF DESIRED. I DON'T BELIEVE THIS PROBLEM HAS BEEN PUBLICIZED NATIONALLY. THE DEFECTIVE CONSTANT VELOCITY JOINTS CAN BE FOUND IN AT LEAST 1991 THROUGH 2000 CHRYSLER/DODGE/PLYMOUTH MINIVANS (AND PERHAPS OTHER MODELS). THE CONDITION IS OFTEN MISDIAGNOSED AS A BAD RIM OR TIRE. THE ARTICLE REFERRED TO IN THE CONCORD MONITOR PROVIDES A TERSE, ARTICULATE DESCRIPTION OF THE PROBLEM. AS THE CONSTANT VELOCITY JOINT DETERIORATES THE PROBLEM MANIFESTS ITSELF AS A HIGH SPEED VIBRATION AND EVENTUALLY A BIZARRE WOBBLE WHEREIN THE VEHICLE ROCKS VIOLENTLY FROM SIDE TO SIDE. THE PROBLEM WAS SO BAD IN OUR 1999 PLYMOUTH GRAND VOYAGER THAT DAIMLERCHRYSLER BOUGHT BACK (EXCHANGED IT FOR A 2000 MINIVAN) THE VEHICLE WITHOUT ADMITTING THE PROBLEM EXISTED. THE 2000 MODEL YEAR WE WERE GIVEN IN EXCHANGE FOR THE 1999 MODEL HAS THE EARLY SYMPTOMS OF THE FAILING CONSTANT VELOCITY JOINT. DAIMLERCHRYSLER REFUSES TO ADDRESS THIS PROBLEM WITH OUR 2000 MODEL YEAR "REPLACEMENT" MINIVAN.*AK

CONSUMER STATES VEHICLE CAUGHT ON FIRE WHILE IT WAS PARKED, INSURANCE SAID THE CAUSE OF LOSS IS UNKNOWN BUT THE ONLY THING THEY KNOW IS THAT IT WAS AN ELECTRICAL FIRE (CLAIM # 40-2413-995). *YD