1996 PLYMOUTH VOYAGER Complaints

CLOCK SPRING IN STEERING COLUMN HAS CAUSED AIRBAG LIGHT TO COME ON, HORN TO FAIL, AND CRUISE CONTROL TO STOP WORKING. DEALERSHIP HAS REPAIRED THIS DEFECT AT CONSUMERS COST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

CLOCK SPRING IN THE STEERING COLUMN THAT CONTROLS DRIVER AIRBAG,CRUISE CONTROL,AND HORN DID NOT WORK AT TIME OF PURCHASE, WAS REPLACED BY DEALER. *JB

THE AIRBAG LIGHT STAYS ON, THE CRUSIE CONTROL DOES NOT WORK, THE HORN DOES NOT WORK.

CHILD SEAT CHEST PIECE WILL TIGHTEN, MOVES UP TO CHILD'S NECK, STRANGLING CHILD. CHEST PLATE KEEPS TIGHTENING WHEN CHILD MOVES. *AK

WHILE STOPPED AT A STOP SIGN, A CAR STRUCK MY VOYAGER IN THE CENTER OF THE FRONT BUMPER. THE OTHER CAR WAS MOVING AT 35 MPH AND MY BUMPER WAS PUSHED INTO THE RADIATOR 10-12 INCHES AND THE FRAME WAS BENT. NEITHER AIRBAG DEPLOYED. THE DEALER WHICH REPAIRED MY VOYAGER SAID THE SENSORS WERE LOCATED TO EITHER SIDE OF THE IMPACT, AND SINCE NO CONTACT WAS MADE WITH THEM... THE AIRBAGS WON'T DEPLOY. MY COMPLAINT IS THAT THEY SHOULD HAVE DEPLOYED UNDER SUCH AN IMPACT. I NOW WONDER IF THEY WILL IN ANOTHER ACCIDENT. *AK

AIRBAG WARNING LIGHT REMAINED LIT AT ALL TIME. LOCAL CHRYSLER DEALER REPLACED CLOCKSPRING ASSEMBLY.

THE AIRBAG LIGHT STAYED ON AND THE HORN FAILED TO WORK. I TOOK THE VEHICLE TO A DEALER FOR AN INSPECTION. THEY SAID THEY FOUND THE D/S SQUIB CIRCUIT OPEN AND CLOCKSPRING INOP. THEY REPLACED THE CLOCKSPRING{#4687630AF} AND SEAL PKG{CBXG8450}. THE TOTAL COST WAS $217.18. I ALSO HAD RECALL #845 CORRECTED AT THIS TIME AS WELL. TWO SAFETY ISSUES ON THE SAME VEHICLE IS NOT A COMFORTING SITUATION. I AM VERY CONCERNED OF THE RELIABILITY OF THIS VEHICLE AS MY WIFE IS THE PRIMARY DRIVER TO TRANSPORT MY CHILDREN. YOUR ATTENTION IN THIS MATTER IS GREATLY APPRECIATED. *AK

IN MARCH MY AIRBAG LIGHT STAYED ON AND THEN THE WINDSHIELD WIPERS FAILED TO WORK. I THEN A BURNING ODOR CAME OUT OF THE HEATING UNIT. I BROUGHT IT INTO A CHRYSLER DEALERSHIP TO GET FIXED. THIS IS THE WORK NEEDED TO REPAIR THE CAR. SWITCH MULTIFUNTION, CLOCKSPRING FOR AIRBAG. COMPLETE REPLACEMENT OF THE BCM DUE TO THE AIRBAG MALFUNTION AND WIPER MALFUNCTION., REPLACED THE MULTIFUNCTION SWITCH. BCM RECONTROLLER REPROGRAMING AND REPLACED CLOCK SPRING TO REPAIR AIR BAG LAMP COMING ON. THE FINAL COST WITH LABOR TOTALED $843.44 I CALLED CHRYSLER TO SEE IF THIS MALFUNCTION WOULD BE COVERED AND I WAS TOLD NO. THE SERVICE DEPARTMENT SAID IT IS RARE THAT THE SYSTEM FAILS IN A CAR WITH MY MILAGE. CHRYSLER WAS VERY NASTY ON THE PHONE AND SAID THEY WOULD NOT CONSIDER ANY RESPONSIBILITY TOWARDS THE PAYMENT OF THE DEFECT. I ASKED TO SPEAK TO A MANAGER ETC....AND I WAS TOLD THAT I COULD NOT BE FORWARDED TO ANYONE ELSE. I WAS TOLD BY THE REP ON THE PHONE THAT THE FINAL DECISION WAS MADE. LAST WEEK I HEARD ON THE RADIO ABOUT AN INVESTIGATION ON THE POSSIBLE DEFECTS OF THE VEHICLES CLOCKSPRING ASSEMBLY WHICH PROVIDES THE ELECTRICITY FOR THE WIPERS ETC....I DID NOT CHECK TO SEE IF IT HAD AFFECTED THE HORN OR CRUISE CONTROL BECAUSE I HAD NOT USED BOTH DURING THAT TIME. IT SEEMS THE FAULTY CLOCKSPRING POSSIBLE BLEW OUT THE ELECTRICAL SYSTEM WHICH RESULTED IN THE NEED FOR A REPLACED BCM COMPONENT. I AM HOPING IF THIS IS FOUND TO BE A DEFECT CHRYSLER WILL REIMBURSE THE $843.44 TO ME.*AK

EA O1 007/AIR BAG CLOCKSPRING: VEHICLE EXPERIENCING NO HORN AND AIR BAG LIGHT REMAINS ON. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

EA 01 007/AIR BAG CLOCKSPRING : VEHICLE EXPERIENCING NO HORN AND AIR BAG LIGHT REMAINING ON. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CRUISE CONTROL LOCKED UP WHILE DRIVING. *YH