1996 PLYMOUTH VOYAGER Complaints

AIRBAG LIGHT STAYS ON. HORN AND CRUISE CONTROL DO NOT WORK. DEALER HAS ADVISED CONSUMER TO FIX THE DEFECT, CLOCK SPRING WOULD HAVE TO BE REPLACD AT CONSUMER'S EXPENSE.*AK

SRS LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, THE HORN ASSEMBLY IS INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK

WHILE DRIVING AIR BAG LIGHT WILL COME ON DASHBOARD. CONSUMER IS CONCERNED FOR DEPLOYMENT OF AIR BAGS.*AK THE CLOCK SPRING FAILURE CAUSED THE AIR BAG LIGHT TO COME ON AND WAS REPAIRED. THE HORN DOES NOT WORK SOMETIMES. *YH

I NEEDED TO USE MY HORN TO WARN ANOTHER DRIVER WHO WAS CUTTING IN FRONT OF ME AND DISCOVERED THAT MY HORN WOULD NOT WORK. MY AIRBAG LIGHT ALSO WAS ON. I TRIED OTHER FEATURES AND FOUND THAT MY CRUISE CONTROL WOULD NOT WORK. I TOOK THE VAN TO THE DEALER WHO INFORMED ME THAT I NEEDED TO REPLACE MY CLOCK SPRING IN ORDER TO GET POWER TO THE NONWORKING FEATURES. I AM REPORTING THIS AS A RESULT OF AN ARTICLE IN THE NEWS REGARDING YOUR INVESTIGATION OF DEFECTIVE CLOCK SPRINGS IN DAIMLER CHRYSLER VANS 1996-2000.*AK

AIRBAG LIGHT IS ON AND WILL NOT TURN OFF. PLEASE PROVIDE FURTHER INFORMATION.*AK

AIR BAG LIGHT CAME ON OVER 18 MOS AGO AND I WAS TOLD IT WAS A COMPUTER CHIP AND WAS NOT A DEFECT. IT WILL COST OVER $500 TO REPAIR ACCORDING TO THE DEALER. I WAS ALSO TOLD THAT THE DRIVER AIRBAG MAY OR MAY NOT DEPLOY IN A COLLISION, THEY DID NOT KNOW.*AK

THE RIGHT REAR PASSENGER DOOR POWER LOCK FAILED. THE DOOR CAN STILL BE MANUALLY LOCKED.*AK

THE AIR BAG INDICATOR LIGHT IS ON AND THE CRUISE CONTROL ONLY WORKS OCCASIONALLY. *AK

WHEN AIRBAG LIGHT CAME ON, HORN STOPPED WORKING, ALONG WITH CRUISE CONTROL. REPORTED VIA PHONE IMMEDIATELY TO SERVICE DEPT. STATED COMMON FAILURE. ABLE TO DIAGNOSE OVER THE PHONE. TOLD ME "NOT TO WORRY" BECAUSE AIRBAG WOULD NOT DEPLOY. LIGHT INDICATED FAILURE. HAD TO PAY DEALER $295.55 TO HAVE REPAIRED. *AK

I RECENTLY HEARD A NEWS REPORT ON A LOCAL RADIO STATION THAT THE GOVERNMENT HAS LAUNCHED AN INVESTIGATION INTO THE COMBINED FAILURE OF THE AIR BAG SYSTEM, CRUISE CONTROL AND HORN ON APPROX 3 MILLION MINI VANS. UNFORTUNATELY, I SUSPECT MY VAN CURRENTLY HAS THIS SAME PROBLEM. IT HAS NOT BEEN EXAMINED BY MY CHRYSLER DEALER ALTHOUGH I DID CONTACT THEM AND THEY ADVISED THEY WERE UNAWARE OF THIS TYPE OF PROBLEM AND CLAIMED TO HAVE NOT RECEIVED ANY REPORT FROM CHRYSLER ABOUT THIS. I ALSO CALLED CHRYSLER CUSTOMER ASSISTANCE AND THEY TOO WERE "UNAWARE" OF ANY PROBLEMS AND SIMPLY DOCUMENTED MY CONCERN. I WOULD LIKE TO KNOW IF CHRYSLER IS INDEED AWARE OF MULTIPLE PROBLEMS WITH THIS SAME FAILURE OR ARE THEY AVOIDING ADMITTING TO THE INVESTIGATION. I WAS QUITE SUPRISED TO READ IN MY PAPER TODAY ABOUT THE INVESTIGATION (EA01007) AND HOW THE SYMPTEMS MATCHED MINE EXACTLY. ABOUT 6 MONTHS AGO, THE AIR BAG LIGHT ILLUMINATED APON START UP AND NOW STAYS ON FOR THE FULL DURATION OF THE DRIVE. A FEW WEEKS AFTER THAT, THE CRUISE CONTROL BEGAN A BIZZARE ON AGAIN, OFF AGAIN PATTERN. EACH TIME YOU STARTED THE CAR, IT WAS A CRAP SHOOT TO SEE IF CRUISE WOULD BE WORKING. A FEW WEEKS AFTER THAT, WE NOTICED THE HORN NO LONGER WORKS. I'M LEARY OF BRINGING THE VEHICLE IN FOR "DIAGNOSTICS" CONSIDERING SOME OF THE REPAIR COSTS I'VE HEARD, ASSOCIATED WITH AIR BAG SYSTEM REPAIRS. I WOULD LIKE TO BE ADVISED AS TO WHAT CHRYSLERS RESPONSE WAS AND IS REGARDING YOUR ANNOUNCED INVESTIGATION. THANK YOU. *AK