PLYMOUTH Complaints
View complaints related to PLYMOUTH. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 PLYMOUTH GRAND VOYAGER- NEWTON, MA
TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING THE CONTACT STATED THAT A LOUD RATTLING NOISE WAS ON THE FRONT PASSENGER AND DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE STRUT TOWER WAS COVERED WITH RUST. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 125,000. UPDATED 08/31/11 *BF UPDATED 12/105/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 PLYMOUTH GRAND VOYAGER- COLUMBUS, OH
DRIVING DOWN ROAD AND ALL OF SUDDEN MY GUAGES GO OUT ON INSTRUMENT PANEL-SPEEDOMETER,FUEL,TEMP, ETC. IT GOES OUT AND COMES ON WHENEVER IT WANTS TO- I DO A LOT OF TRAVELING AND RELY ON MILEAGE RE-IMBURSEMENT BUT I GET NONE CAUSE MY ODOMETER AND TRIPOMETER GO OUT ALSO, SOMETIMES TO NEVER COME ON FOR A WEEK OR TWO. *TT
Source: NHTSA WEB SITE -
1998 PLYMOUTH GRAND VOYAGER- CHERRY HILL, NJ
TL* THE CONTACT OWNED A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE DRIVER INSERTED THE KEY INTO THE IGNITION AND TURNED IT INTO THE ACCESSORY POSITION WHEN THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, CHEST AND WRIST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS WATER INTRUSION, WHICH COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND DETERMINED THAT IT WAS NOT MECHANICAL. THE INSURANCE COMPANY DECIDED THAT THE FAILURE WAS MECHANICAL, AND CLASSIFIED THE VEHICLE AS BEING DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1991 PLYMOUTH ACCLAIM- SALEM, OH
1991 PLYMOUTH ACCLAIM, UNIT 1 WAS TRAVELING WESTBOUND ON IR 76 IN THE RIGHT LANE, WHEN THE DRIVER PULLED OVER ONTO THE RIGHT BERM BECAUSE OF ENGINE TROUBLE, WHICH THE VEHICLE THEN IGNITED INTO FLAMES AND WAS CONSUMED BY FIRE. *BF ACCORDING TO THE POLICE REPORT, THE FIRE MAY HAVE ORIGINATED IN THE CATALYTIC CONVERTER AREA OF THE MUFFLER. (OHIO TRAFFIC CRASH REPORT # 10-0381-91)*JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2000 PLYMOUTH VOYAGER- WINTER PARK, FL
OVER THE PAST 5 YEARS - SINCE THE REPLACEMENT MY SERPENTINE BELT ON MY 2000 CHRYSLER VOYAGER HAS POPPED OFF 4 OR 5 TIMES. SINCE OUR LOCAL DEALER IS NO LONGER HERE I HAD TO PAY $93.21 TODAY TO HAVE THE BELT PUT BACK. THE MECHANIC CHECKED THE BELT AND TENSIONER AND FOUND BOTH IN PRACTICALLY BRAND NEW CONDITION AND GOOD WORKING ORDER. HE COULD NOT FIND A REASON WHY IT WOULD COME OFF. EACH TIME IT HAS COME OFF WAS AFTER A RAIN. IN RESEARCHING THIS PROBLEM ONLINE I FOUND THAT IT HAS HAPPENED A LOT TO MANY OTHERS ALSO. MY FORMER DEALER'S MECHANICS ALSO COULD NOT EXPLAIN WHY THIS OCCURS. THIS IS A DANGEROUS SITUATION THAT NEEDS A QUICK AND PERMANENT SOLUTION SINCE ALL THE POWER CONTROLS SUCH AS STEERING ARE MANAGED BY THIS ONE BELT. ONCE OUT YOU NO LONGER HAVE ANY POWER ASSISTED STEERING. *TR UPDATED 06/30/11 *BF UPDATED 07/01/11
Source: NHTSA WEB SITE -
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1998 PLYMOUTH GRAND VOYAGER- CHICAGO , IL
TL*THE CONTACT OWNS 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED INDICATING THAT THE AIR MALFUNCTIONED. THE CONTACT REVIEWED NHTSA CAMPAIGN NUMBER 04V480000 (AIR BAG) AND NOTIFIED THE MANUFACTURER. THE MANUFACTURER STATED THE VIN WAS NOT A PART OF THE RECALL. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY WITHOUT A WARNING. THE FAILURE MILEAGE WAS 176,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 PLYMOUTH NEON- WABASH, IN
CAR HAS 36,000 MILES ON IT AND OIL STARTED RUNNING OUT UNDERNEATH THE CAR. TOOK CAR TO DEALER AND THE HEAD GASKET WAS BLOWN. THIS IS A KNOWN PROBLEM AND CHRYSLER HAS YET TO CORRECT IT. UPON FURTHER INVESTIGATION I HAVE FOUND THAT I WILL HAVE THIS PROBLEM AGAIN SINCE IT IS A DEFECT FROM THE MANUFACTURER. I WAS TOLD FROM MECHANIC THAT SEVERAL OTHER CARS THE HEADS ARE ALSO AFFECTED BY THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
1998 PLYMOUTH VOYAGER- WHEATON, IL
1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. THIS IS A KNOWN DEFECT COVERED BY CHRYSLER CORPORATION IN A TECHNICAL SERVICE BULLETIN (TSB) LABELING THE PROBLEM AS MERELY COSMETIC. *TR
Source: NHTSA WEB SITE -
1999 PLYMOUTH VOYAGER- TUXEDO, NY
I HAVE SEEN ON CERTAIN CHRYSLER MODELS, ESPECIALLY MINIVANS, WITH THE 2-PIN FLOATING CALIPER DESIGN THAT THE SURFACE OF THE STEERING KNUCKLE WHERE THE BRAKE PADS RIDE WEARS AWAY AND CAN CAUSE THE AFFECTED WHEEL TO LOCK UP EITHER DURING A STOP OR AFTER THE BRAKE PEDAL IS RELEASED. THIS IS CAUSED BY THE BRAKE PADS WEDGING IN THE GROOVE. IF THIS WERE TO HAPPEN DURING A BRAKE APPLICATION, THE VEHICLE COULD VEER INTO ONCOMING TRAFFIC, CAUSING AN ACCIDENT. I HAVE ALSO NOTICED THAT THE MOUNTING DESIGN (IE: BOLTS AND SLIDE PINS,) IS FLAWED. THE BOLTS ARE TOO SHORT AND DO NOT MAKE ENOUGH CONTACT WITH THE THREADS, ESPECIALLY AFTER ROUTINE BRAKE MAINTENANCE THE HOLES CAN BECOME STRIPPED. CHRYSLER RECOMMENDS A TORQUE OF 119 IN/LBS OR 16 FT/LBS (SOURCE: ALLDATA 2011 LLC,) ALTHOUGH WHEN TORQUED TO SPECIFICATION, THE BOLT THREADS STRIP OUT. IF THE BOLTS WERE TO BE LOOSE OR ULTIMATELY FALL OFF THE VEHICLE, THE CALIPER WILL RIDE ON THE INSIDE OF THE WHEEL, MAKING NOISE OR LOCKING THE WHEEL DURING ANY DRIVING MANEUVER; WHICH CAN LEAD TO A CRASH. CORRECTION TO THE FAILING KNUCKLE IS SIMPLE IF FOUND EARLY ENOUGH. THE EDGES CAN BE GROUND DOWN TO ALLOW THE PADS TO MOVE SMOOTHLY, SHIMS CAN BE ADDED TO COMPENSATE FOR THE REMOVED MATERIAL AND A DECENT HIGH-TEMPERATURE BRAKE GREASE SHOULD BE USED ON THE SLIDING SURFACE. CORRECTION TO THE CALIPER MOUNTING HARDWARE IS THREAD REPAIR WITH A HELICOIL SET FOR 9MM BOLTS. IT WOULD BE NICE TO HAVE EXTENDED BOLTS AVAILABLE (METRIC GRADE 10.9,) FROM THE MANUFACTURER. TOO OFTEN THAN NOT I HAVE SEEN THESE PROBLEMS WHERE BRAKE MAINTENANCE IS ALMOST/OVER DUE. *TR
Source: NHTSA WEB SITE -
1997 PLYMOUTH GRAND VOYAGER- LEBANON, MO
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THE ENTIRE INSTRUMENT PANEL INTERMITTENTLY FAILED AND ALL OF THE GAUGES DROPPED TO 0. THE VEHICLE ALSO INTERMITTENTLY STALLED. THE FAILURE OCCURRED WHILE AT A STOP SIGN AND WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO REPLACE THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000 AND THE CURRENT MILEAGE WAS 164,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE