PLYMOUTH Complaints

I HAVE A 2000 CHRYSLER VAN THAT HAS A BROKEN CLOCK SPRING. IT WAS REPAIRED UNDER WARRANTY BEFORE THE MFG WARRANTY EXPIRED ONCE ALREADY. THE CHRYSLER WEBSITE SAYS THAT THERE IS NO RECALL ON THIS ITEM EVEN THOUGH IT CAN AFFECT YOUR HORN AND AIRBAG SAFETY EQUIPMENT. I WOULD LIKE TO SEE CHRYSLER REPAIR THIS DEFECT AT NO CHARGE. *TR

OEM LIFETIME LUBRICATED TIE ROD END SEPARATED CAUSING LOSS OF STEERING CONTROL WHILE PARKING - HAD IT FAILED WHILE DRIVING COULD HAVE BEEN DEADLY. *TR

TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE VEHICLE HAD BEEN RUNNING FOR APPROXIMATELY TEN MINUTES WHEN THE CONTACT HEARD A LOUD NOISE. SOON AFTERWARDS, THE VEHICLE CAUGHT FIRE. THERE IS A RECALL FOR THIS FAILURE ON PLYMOUTHS WITH A DIFFERENT SIZE ENGINE. THE CURRENT MILEAGE, RECALL NUMBER, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 87,000.

IN WET CONDITIONS, THE SERPENTINE BELT OF OUR 2000 CHRYSLER GRAND VOYAGER MINIVAN COMES OFF WITH NO WARNING. THE PROBLEM IS INTERMITTENT AND UNPREDICTABLE (THOUGH ALWAYS WET). WHEN IT DOES SLIP OFF, THE DRIVER IS LEFT IN A DEADLY SITUATION AS ALL POWER STEERING IS LOST. THIS HAS HAPPENED TO US APPROXIMATELY 10 TIMES OVER THE PAST YEAR OR SO. WE'VE REPLACED THE BELT TWICE, THE PULLEY WHEEL, THE TENSIONER, AND THE MOTOR MOUNTS. WE'VE ALSO HAD A PLATE INSTALLED UNDER THE MOTOR TO TRY TO KEEP ROAD MOISTURE OFF OF THE BELT SYSTEM. I'VE NOW LEARNED THAT THIS IS SO COMMON A PROBLEM THAT THE GATES CORPORATION HAS MANUFACTURED A REPAIR/REPLACEMENT BELT SYSTEM FOR THESE VANS (WHICH I JUST PURCHASED). IT'S INTERESTING THAT THE GATES CORPORATION ACKNOWLEDGES THE PROBLEM, BUT THE CHRYSLER/DODGE COMPANY HASN'T ISSUED A RECALL OR OFFERED ANY TYPE OF RECOURSE FOR CUSTOMERS. THIS IS A VERY DANGEROUS ISSUE. WE'VE BEEN LUCKY SO FAR THAT NO ACCIDENTS OR INJURIES HAVE RESULTED. *TR

TL*THE CONTACT OWNS A 2001 PLYMOUTH GRAND VOYAGER. THE VEHICLE HAS COOPER LIFELINER TOURING SLE T-RATED, SIZE 20570R15 TIRES. WHILE DRIVING 65 MPH, THE DRIVER SIDE REAR TIRE TREAD SEPARATED AND WRAPPED AROUND THE WHEEL. THE CONTACT WAS ABLE TO REPLACE THE TIRE WITH THE SPARE AND DRIVE TO HER RESIDENCE. THE CURRENT MILEAGE WAS 66,338 AND FAILURE MILEAGE WAS 59,395.

DURING RAINY WEATHER VAN BEGINS TO SQUEAL FROM FRONT END WHILE DRIVING GAUGES BEGIN TO GO CRAZY BATTERY LIGHT OIL LIGHT ON TEMP. GAUGE GOES TO HOT POWER STEERING APPEARS TO STOP WORKING CAR DIES : ORIGINAL DIAGNOSES SERPENTINE BELT IS TORN FROM NORMAL WEAR & TEAR AFTER : SERPENTINE BELT HAS BEEN REPAIRED 4 TIMES : 2ND DIAGNOSES TENSION PULLEY IS NO GOOD PULLING & TEARING SERPENTINE BELT : 3RD DIAGNOSES UNKNOWN MANUFACTURE GLITCH KIT IS NEED TO REPAIR & TO KEEP THIS FROM HAPPENING AGAIN WHEN WET WEATHER OCCURS : KIT COSTS $122.00 AFTER PURCHASING 4 SERPENTINE BELTS PRICE RANGING ANYWHERE FROM $11.00 TO 69.99 1 TENSION PULLEY PRICE $39.99 & PAYING FOR LABOR TOTALING $190.00 PLUS CAR TOW EXPENSE $65.00 NOT TO MENTION BEING STRANDED WITH SMALL CHILDREN & OR BEING WITHOUT TRANSPORTATION WHICH IS NO FUN AT ALL BUT WORST OF ALL THIS IS NOT ON THE PLYMOUTH GRAND VOYAGER RECALL LIST!!! THIS KIT BETTER WORK OUT OF POCKET EXPENSE TOO ?!@#$%?. MUCH!!! I'M BUYING A NEW CAR A CHEVROLET... *TR

TL*THE CONTACT OWNS A 1991 PLYMOUTH GRAND VOYAGER. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A BRAKING SYSTEM DIAGNOSTIC. HE STATED THAT BOTH BRAKE LIGHTS WOULD ILLUMINATE, BUT THE BRAKE ASSIST WOULD NOT ENGAGE. THE DIAGNOSTIC INDICATED THAT A HYDRAULIC ASSEMBLY, PUMP MOTOR, AND ACCUMULATOR WERE NEEDED. THESE PARTS ARE ON A MANUFACTURER SAFETY RECALL (NUMBER 685) FOR THE LIFETIME OF THE VEHICLE. THE MANUFACTURER STATED THAT THE PARTS WERE NO LONGER UNDER WARRANTY. THE CONTACT STATED THAT HE HAS A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) THAT STATES THE PARTS ARE STILL UNDER A LIFETIME WARRANTY AT NO COST. CHRYSLER STATED THAT THE PARTS WERE IN STOCK AND THEY WOULD REPLACE THE PARTS AFTER HE PROVIDED THE DOCUMENTATION. THE CONTACT WAS ISSUED REFERENCE NUMBER 16944985. THE BRAKES WOULD GRADUALLY STOP THE VEHICLE FROM A DISTANCE WHEN APPROACHING A LIGHT. IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP, HE MUST DEPRESS THE BRAKE PEDAL WITH BOTH FEET. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 221,000 AND CURRENT MILEAGE WAS 222,000.

FAILURE OF FRONT STRUT TOWERS ON A 1996 PLYMOUTH GRAND VOYAGER FOUND UPON VEHICLE INSPECTION (SAFETY ISSUE). NO INCIDENT OCCURRED AND THE CORRECTIVE ACTION TO BE TAKEN IS THE REPLACEMENT OF BOTH FRONT STRUT TOWERS. OLD PART WOULD BE AVAILABLE IF YOU REQUEST ME TO KEEP THEM. PLEASE ADVISE. *TR

TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. WHILE DRIVING 10-15 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS ABLE TO BE DRIVEN. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VEHICLE WAS EXAMINED BY THE MANUFACTURER AND THEY FILED A REPORT. THE CURRENT MILEAGE WAS 89,948 AND FAILURE MILEAGE WAS 89,946.

TRANSMISSION IS SHIFTING TERRIBLE!THE BACK DOOR WILL NOT OPEN AT ALL,THE SIDE DOOR WILL NOT OPEN FROM INSIDE. MY LIGHTS FROM THE INSIDE OF VEHICLE GOES ON AND OFF. WHILE DRIVING DOWN THE ROAD THE VAN SHAKES TERRIBLE, IT FEELS LIKE THE MOTOR SHAKES. *TR