2017 PORSCHE CAYENNE Complaints

The contact owns a 2017 Porsche Cayenne. The contact stated while driving approximately 30 MPH, the vehicle stalled in the middle of a road. The contact stated no warning light was illuminated; however, the contact had been hearing an abnormal rattle and knocking sound from under the floorboard. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the bolts from the transfer case had loosened, and the case had separated from the drive shaft. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Porsche and VW has a drainage issues with certain model vehicles. The drainage plug is set in the trunk near the battery, main system cpu and amplifier. Water gets drain into the lower compartment of the trunk and causes electrical issues with the vehicle. It's been a design flaw from porsche since before the Cayenne was created. To repair the damage it cost upwards of $3,000 per damage battery, electrical components, amplifier are all billed separate. Porsche warranty refuses to honor the design flaws in correct the issues. Owners are not made aware of the issue until it becomes an issue then porsche wants no part to do with it. The drainage location can cause an electrical fire and engine malfunction while driving.

The headlights aren’t sealed correctly so water has leaked in and caused them to malfunction. Porsche is making me get them repaired at a cost of $4100

OVERNIGHT FUEL PRESSURE LOSS RESULTS IN EXTENDED CRANK CYCLE. DESPITE 6 SERVICE VISITS BETWEEN TWO CHICAGOLAND AREA PORSCHE DEALERSHIPS, THE VEHICLE HAS NOT BEEN SATISFACTORILY REPAIRED. FUEL PRESSURE LOSS WAS CONFIRMED ON MULTIPLE OCCASIONS BY THE SEMERSKY'S PORSCHE EXCHANGE IN HIGHLAND PARK, ILLINOIS. FUEL PUMPS WERE APPARENTLY REPLACED, THE LAST TIME DAMAGING THE SEAT CLIPS UNDER THE SECOND ROW BENCH SEAT. FUEL PRESSURE LOSS HAS SLOWED, BUT STILL OCCURS WHEN FUEL TANK IS MORE THAN 3/4 EMPTY. THIS VEHICLE IS COVERED BY MANUFACTURER WARRANTY AND THE PROBLEM BECAME APPARENT AT 24K MILES.

FRONT PANEL OF PANORAMIC SUN ROOF EXPLODED AND SHATTERED WHILE DRIVING AT APPROXIMATELY 75 MPH ON A HIGHWAY.

ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE FIRST OCCASION, A VEHICLE TO MY LEFT WAS ATTEMPTING TO MERGE INTO MY LANE OF TRAFFIC WHILE WE WERE APPROACHING AN INTERSECTION ON A CITY STREET. I ATTEMPTED TO HONK MY HORN (WHICH FAILED MAKING AN AUDIBLE SOUND) AND SWERVED TO PREVENT THIS IMPENDING COLLISION. THE DRIVER OF THE VEHICLE IN FRONT OF ME ALSO WITNESSED WHAT WAS OCCURRING AND SLAMMED ON THEIR BREAKS. MY PAS SYSTEM FAILED TO ALERT AND APPLY PRESSURE AND/OR STOP THE BREAKS AS THIS SAFETY FEATURE IS DESIGNED. DESPITE MY EFFORTS TO BREAK QUICKLY THE VEHICLE IN FRONT OF ME AND I COLLIDED. THE FIRST DRIVER THAT MERGED INTO MY LANE FLED THE SCENE. THERE WAS NO DAMAGE TO THE VEHICLE IN FRONT OF ME AND THE PORSCHE HAD MODERATE FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO OUR INSURANCE COMPANY'S AUTO REPAIR EXPRESS PROGRAM AT A COLLISION CENTER OF THEIR CHOICE. IT WAS THEN SENT TO OUR LOCAL PORSCHE SERVICE DEPARTMENT FOR INSPECTION AND REINSTALLATION AND CALIBRATION OF THE PAS CAMERAS AND OPERATIONS. ON THE SECOND OCCASION APPROXIMATELY 10 DAYS AFTER HAVING THE VEHICLE BACK FROM THE BODY SHOP AND INSPECTIONS, I WAS SITTING AT RED TRAFFIC LIGHT ON A CITY STREET. THE LIGHT CHANGED GREEN, CARS BEHIND ME STARTED HONKING. THE CAR IN FRONT OF ME BEGAN TO PROCEED THROUGH THE LIGHT BEFORE BREAKING ABRUPTLY. AGAIN THE "ACC/PAS IS UNAVAILABLE" WARNING APPEARED ON THE INSTRUMENT PANEL PRIOR TO THIS AND MY BREAKS DID NOT RESPOND TO MY APPLIED PRESSURE. I HAD NOT YET ACCELERATED.

TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PORSCHE OF ARLINGTON, 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA, 22202) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND A SOFTWARE UPDATE WAS REQUIRED. THE VEHICLE WAS REPAIRED WITH A NEW THROTTLE AND SOFTWARE UPDATE; HOWEVER, LESS THAN 24 HOURS LATER, THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AND THE VEHICLE WAS TOWED AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD HAVE THE CASE ESCALATED AND SOMEONE WOULD RETURN THE CALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,600.