2013 PORSCHE CAYENNE Complaints

View complaints related to 2013 PORSCHE CAYENNE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2013 PORSCHE CAYENNE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 PORSCHE CAYENNE
    - SAN ANGELO, TX

    TRANSFER CASE FAILS VERY OFTEN. IT CAUSES THE VEHICLE TO JERK AND UNSTABLE DURING DRIVING. PORSCHE HASN'T ADDRESSED THIS ISSUE EVEN THOUGH IT IS A VERY COMMON PROBLEM ON CAYENNES.

    Source: NHTSA WEB SITE
  • 2013 PORSCHE CAYENNE
    - BUFFALO, NY

    THERE IS COMMON PROBLEM! THE ENGINE CHAIN RATTLING SOUND WHEN ENGINE STARTS VEHICLE DEVELOPED PROBLEM AFTER SOFTWARE UPDATE. THE VEHICLE JERKS AND DOES NOT GO SMOOTHLY ON LOW RMP 1500. THE SECOND HAND ON THE CLOCK FALLS DOWN.

    Source: NHTSA WEB SITE
  • 2013 PORSCHE CAYENNE
    - EVANSVILLE, IN

    TRANSFER CASE FAILURE AT 43,000 MILES. KNOWN DEFECT COULD CAUSE INJURY OR DEATH IF FAILS

    Source: NHTSA WEB SITE
  • 2013 PORSCHE CAYENNE
    - SHEFFIELD, OH

    4 WHEEL DRIVE TRANSFER CASE SLIPS WHEN DRIVING, ONGOING FACTORY PROBLEM, FAULTY DESIGN FROM FACTORY OFFERED TO COVER SOME, I FEEL SINCE IT IS A MANUFACTURING DEFECT THE SHOULD COVER THE ENTIRE COST

    Source: NHTSA WEB SITE
  • 2013 PORSCHE CAYENNE
    - CAROLINA, PR

    THE DOOR PANEL BECOME LOOSE AT THE EDGE OF THE GLASS. SEARCHING THROUGH INTERNET IT SEEM IT IS A COMMON PROBLEM AMONG LATE PORSCHE MODELS. IT SEEMS THE ADHESIVE DOES NOT HOLD WELL SPECIALLY IN HIGH TEMPERATURES.

    Source: NHTSA WEB SITE
  • 2013 PORSCHE CAYENNE
    - GRAND RAPIDS, MI

    THE PORSCHE CAYENNE DIESEL IS DESIGNED TO NOT RESTART WHEN THE ADBLUE EXHAUST CHEMICAL IS TOO LOW. THIS SEEMS REASONABLE. HOWEVER, THE VEHICLE IS ALSO DESIGNED TO NOT RESTART WHEN THE ADBLUE REACHES A LOW POINT, EVEN WHEN IT IS REFILLED TO FULL CAPACITY. ACCORDING TO PORSCHE THE VEHICLE MUST BE BROUGHT TO AN CERTIFIED PORSCHE DEALERSHIP FOR THIS TO BE RESET, SO THE CAR CAN BE DRIVEN. AGAIN, THIS OCCURS EVEN WHEN THE ADBLUE IF REFILLED TO FULL CAPACITY. THIS SEEMS TO BE A POTENTIALLY DANGEROUS AND/OR EXPENSIVE SITUATION SHOULD THE ADBLUE REACH THIS LOW POINT AND THE VEHICLE IS A SIGNIFICANT DISTANCE FROM A CERTIFIED PORSCHE DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2013 PORSCHE CAYENNE
    - GARDEN CITY, NY

    I EXPERIENCED A SIMILAR PROBLEM WITH MY 2013 CAYENNE S THAT WAS PREVIOUSLY INVESTIGATED (PE13-009) BY THE NHTSA IN THE PORSCHE 911. WHILE MY WIFE WAS DRIVING ON A HIGHWAY THE COOLANT HOSE COMPLETELY SEPARATED FROM THE HOUSING CAUSING THE CAR TO RAPIDLY OVERHEAT WITHOUT WARNING. EXCESSIVE SMOKE FORCED MY WIFE TO PULL OVER AND TO EXIT THE VEHICLE WITH 2 SMALL CHILDREN IN AN UNSAFE AREA OF THE HIGHWAY. A PORSCHE SERVICE FACILITY DIAGNOSED THE VEHICLE AND REPLACED THE COMPONENT AT A COST OF $5,343.56. THE VEHICLE WAS 4.5 YEARS OLD AT THE TIME OF THE REPAIR. IN RESEARCHING THE ISSUE I FOUND NUMEROUS SIMILAR COMPLAINTS ONLINE AND FOUND A RESPONSE FROM PORSCHE RELATING TO PE13-009 DATED 9/17/2013 (ATTACHED). IN PORSCHE'S RESPONSE TO QUESTION 10, THEY CLAIM THAT THE ADHESIVE APPLICATION WAS AUTOMATED AND THERE WERE NO FURTHER MODIFICATIONS OR CHANGES PLANNED. MY UNDERSTANDING IS THAT THEY SUBSEQUENTLY BEGAN THREADING THE PART IN QUESTION INSTEAD OF SIMPLY USING ADHESIVES. IN RESPONSE TO QUESTION 13C PORSCHE LISTED ONLY 2011 TO 2014 CAYENNE MODELS THAT USE A SIMILAR COOLANT PIPE CONNECTION METHOD (ADHESIVE) HOWEVER IT APPEARS THE CAYENNE GOING BACK AS FAR AS 2007 HAS A SIMILAR CONNECTION BASED ON INTERNET COMPLAINTS. IN RESPONSE TO QUESTION 14A PORSCHE LISTS RACETRACK USE AND LOW OR NON APPROVED COOLANT AS CONTRIBUTING FACTORS. IN MY SITUATION THE CAR IS USED MORE AS A MINIVAN THAN A RACE CAR. IT HAS BEEN SERVICED AT ALL RECOMMENDED INTERVALS AND ONLY AT PORSCHE SERVICE LOCATIONS. FINALLY I'D LIKE TO POINT OUT THAT THE CAYENNE AND PANAMERA ARE BOTH FRONT ENGINE VEHICLES AS COMPARED TO THE 911 THAT WAS INITIALLY INVESTIGATED RAISING NEW CONCERNS ABOUT THE LOSS OF TRACTION FROM THE LEAKAGE LOCATION. I WOULD LIKE TO REQUEST THE ISSUE BE RE-EXAMINED BASED ON THE ABOVE AND GIVEN THERE ARE FAR GREATER NUMBERS OF CAYENNES ON THE ROAD THAN THE 911. *TR

    Source: NHTSA WEB SITE
  • 2013 PORSCHE CAYENNE
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. WHILE DRIVING 35 MPH, THE VEHICLE DRIFTS TO THE RIGHT. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE IN POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD SHIFTED AND NEEDED TO BE UNBOLTED AND SHIFTED BACK INTO THE PROPER POSITION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE VIN WAS UNAVAILABLE. UPDATED 11/07/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 PORSCHE CAYENNE
    - WEST PALM BEACH, FL

    TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THE FUEL GAUGE REGISTERED AS FULL AND REMAINED ON THE SAME LEVEL AFTER DRIVING 90 MILES OR MORE. THE CONTACT MENTIONED THAT THE FUEL LEVEL WOULD DROP DRASTICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V506000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE