2015 PORSCHE MACAN Complaints

A LEAKING SUNROOF CAUSED WATER TO ENTER AND SOAK THE CARPET IN THE REAR AND FRONT PASSENGER AREA. THE DEALER BELIEVES THIS IS DUE TO A DESIGN DEFECT IN THE DRAIN LINES THAT RUN FROM THE SUNROOF.

TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V289000 (FUEL SYSTEM) AND 17V133000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN MAY OF 2017. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI, 96813) WAS CONTACTED TWICE. THE FIRST TIME, THE DEALER STATED THAT PARTS WERE UNAVAILABLE AND WOULD NOTIFY THE CONTACT ONCE THEY BECAME AVAILABLE. THE SECOND TIME, THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT BECAUSE PARTS WERE AVAILABLE; HOWEVER, THE DEALER STATED THAT THERE WERE NO MORE APPOINTMENTS AVAILABLE AND THAT THE PORSCHE COMPANY ONLY CAME ONCE A QUARTER TO THE ISLAND. THE DEALER FURTHER STATED THAT IF THEY WERE UNABLE TO GET THE VEHICLE IN THIS TIME, PERHAPS THEY COULD BEFORE THE END OF THE YEAR. THE MANUFACTURER WAS CONTACTED A FEW TIMES AND MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GIVE THE CONTACT A RETURN CALL AND WERE TRYING TO REACH OUT TO THE DEALER. THE CONTACT HAD NOT RECEIVED A RETURN CALL FROM THE PORSCHE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

VEHICLE WENT OUT OF CONTROL WHEN DESCENDING THROUGH A MULTI-FLOOR PARKING GARAGE AT NORMAL SLOW SPEED. IT APPEARED TO BE UNINTENDED/UNCONTROLLED ACCELERATION. THE VEHICLE CRASHED INTO THE GARAGE WALL, CAUSING THE WALL PANEL TO COME APART FROM THE STRUCTURE AND CAUSING VERY EXTENSIVE DAMAGE TO THE VEHICLE, WHICH WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS DEPLOYED AS THEY SHOULD HAVE, WHICH PROTECTED THE DRIVER FROM SERIOUS INJURY.

TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT THE BEIGE COLOR ON THE DASHBOARD CREATED A GLARE ON THE WINDSHIELD DUE TO THE SUN. ADDITIONALLY, THE CONTACT'S VISION WOULD BECOME IMPAIRED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.