2017 PORSCHE MACAN Complaints

I fear a possible non-detection of front passenger. The “Airbag warning lamp” or “Passenger Airbag OFF” lamp is activated. I fear the front passenger airbag may not deploy in a type of a crash in which it is designed to deploy. My VIN is not falling under the AMA2 Recall campaign even though I feel it should be.

The engine oil started leaking on the timing case over bolts. The current mileage is 20500. This happened right after the regular 40,000 mile maintenance. The dealership said it's out of warranty but on a bit of research the aluminum bolts seem to break easily with a lot of similar cases.

the vehicle is hard to steer, which includes an intermittent manual to power feel in the steering so that pulling hard on the steering causes the vehicle to veer in direction of the steer. While pulling hard, the steering will suddenly feel "powered" but then immediately return to feeling manual. This puts anyone at risk in the vehicle, as it is dangerous to make turns. An appointment for diagnosis at the dealer was scheduled and was charged $185. the dealer says that the U-joint in the intermediate drive shaft is rusty and the issue is mechanical but with no clear answer as to why the problem is intermittent, in any speed, temperature, and direction. No warning/messages, the issue just appeared and got worse.

The contact owns a 2017 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

I receive a latter from Porsche Cars North America, Atlanta, Georgia, after that i went to the Porsche Dealer in Irvine, they told months ago that they where ordering the part, i went back and they just told me that they will call me when the part arrived, this is been before December of 2021.

Passenger Airbag Fault light is on and has been steadily on for 1 month. Was told my vehicle is not covered by the recall even though it is the same exact part "Passenger seat occupancy detection seat foam mat faulty, replace seat occupancy sensor." that requires repair. The repair cost is almost $4000 including waiting up to 4 weeks for the parts to come in. The maker is not offering a loaner vehicle and was advised I could drive the vehicle as is. It is unsafe to drive around with a faulty safety system especially since i commute with passengers.

The contact owns a 2017 Porsche Macan. The contact became aware that her VIN was included in NHTSA Campaign Number: 21V131000 (Air Bags) however, the local dealer and several other unknown dealers informed her that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received notice last year of a recall concerning the passenger air bag and contacted the dealer Suncoast Porsche in Sarasota immediately to schedule service. As of November they did not have parts but expected them in soon and said they would call to schedule. On January 15th I called to confirm that we were still expecting the parts at which time I was told that Porsche is no longer fixing the defective part and will only provide that service if the warning light comes on. Therefore at this time I have a defective part that I am not allowed to order a part for which leaves me with a safety hazard in my vehicle and diminishes my value as a trade-in and as a used car sale since I am not allowed to fix it. I feel that this is a serious breach of duty as far as Porsche is concerned and would like to have this addressed please.

The contact owns a 2017 Porsche Macan S. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer where an appointment was scheduled twice however, the contact was then informed that parts were not yet available. The appointments were then canceled. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified by email. The contact was unable to reach a representative by phone. The contact had not experienced a failure. Parts distribution disconnect.