R-VISION Complaints

TL* THE CONTACT OWNS A 2003 R-VISION CONDOR. THE CONTACT STATED THAT WHILE DRIVING ABOUT 50 MPH, DOWN STEEP HILL, THE BRAKES FAILED TO ENGAGE AND CAUGHT ON FIRE. THE BRAKE ICON ILLUMINATED. THE VEHICLE WAS PUT IN THE LOWEST GEAR AND WAS MANEUVERED TO AN AREA THAT WAS A LITTLE FLATTER, IN THE MIDDLE OF NOWHERE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BOSCH BRAKES WERE INCLUDED IN A RECALL. THE TECHNICIAN REPLACED THE BRAKES. THE CONTACT STATED THAT HE DID NOT RECEIVE A RECALL NOTIFICATION. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,230.

BRAKES ARE MUSHY - HAVE HAD THE BRAKES INTO 2 SHOPS AND STILL FEEL UNCOMFORTABLE. WILL TAKE IT A THIRD TIME AND HAVE ALL BRAKES REPLACED COSTING OVER $3500. *TR

TL* THE CONTACT OWNS A 2005 R-VISION TRAIL-LITE EQUIPPED WITH UNIROYAL LAREDO HD/H TIRES, SIZE: 225/75/R16 (NA). WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR PASSENGER SIDE INNER TIRE BLEW OUT AND DETACHED THE PROPANE TANK LINES. THE CONTACT OBSERVED THAT THE TREAD SEPARATED ON THE TIRE AND, AS A RESULT, THE TIRE BLEW OUT. THE PREVIOUS NIGHT, THE CONTACT INSPECTED THE TIRES AND OBSERVED THAT THE TREADS ON ALL FOUR REARS TIRES WERE SEPARATING. THE TWO REAR PASSENGER SIDE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TIRES WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12T019000 (TIRES). THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 44,000 AND THE TIRE FAILURE MILEAGE WAS 10,000.

WE SMELLED THE ODOR OF BURNING RUBBER/WIRE. WE LOST SIGNAL INDICATORS, BRAKE LIGHTS, BACK UP LIGHTS AND THE CRUISE CONTROL KICKED OFF WHENEVER WE ATTEMPTED TO SIGNAL. WE CHANGED FUSES SEVERAL TIMES, HOWEVER THEY CONTINUED TO BLOW WITHIN A SHORT TIME. WE TOOK IT INTO A CAMPING WORLD FACILITY IN GEORGIA (WE WERE ON VACATION FROM SOUTH DAKOTA). THEY SAID IT HAD TO BE REWIRED. THEY GOT IT WORKING AND WE CONTINUED ON OUR WAY. THE CAMPING WORLD COMPANY FAILED TO AFFIX THE TAIL LIGHT PROPERLY AND WE HAD TO GET IT SERVICED AGAIN IN ALABAMA. THE PARTS WERE UNAVAILABLE SO WE HAD THEM SHIPPED TO LOUISIANA. WE DROVE WITHOUT PROPER LIGHTING TO LOUISIANA WHERE WE HAD THE RV SERVICED AGAIN. EACH SERVICE PROVIDER TOLD US THE RV WAS NOT WIRED PROPERLY, WHEN WE RETURNED HOME, WE TOOK THE RV TO A PRIVATE REPAIRMAN. HE FIXED THE RV BUT TOLD US THE RV WAS WIRED INCORRECTLY WHEN IT WAS BUILT. THE WIRES RUN ALONG THE FRAME AND ARE CUT BY THE LEAF SPRING WHENEVER WE HIT A BUMP. THIS IS A SAFETY ISSUE FOR SEVERAL REASONS: BRAKING, DIRECTION CHANGE, BACK UP. MORE SERIOUSLY WE CARRY PROPANE AND RUN ON GASOLINE. TO REWIRE THE RV WILL COST UPWARD OF $1000.00 IN ADDITION TO THE $800 WE ALREADY SPENT. WE HAVE THE BILLS WE PAID AS WELL AS THE STATEMENT WRITTEN BY THE LAST REPAIRMAN IF THAT INFORMATION IS NEEDED.

I WAS SENT A LETTER ABOUT A RECALL ON THE DEAD BOLT LOCK ON MY TRAVELTRAILER SOMETIME IN LATE 2013. RECALL # 13E039. I FOLLOWED INSTRUCTIONS IN THE LETTER. SUBMITTING THE NECESSARY INFO AS TO THE NEED FOR RECALL TO BE PERFORMED IN MY UNIT. THE LETTER STATED THAT A LARGE NUMBER OF VEHICLES WOULD BE NEEDING THIS PART AND TO ALLOW TIME FOR PROCESSING THE CLAIM AND ACQUIRING PARTS TO SEND OUT. THAT WAS OVER A YEAR AGO AND MY LOCK IS NOW SO BAD THAT I CAN NO LONGER UNLOCK MY DOOR TO USE MY CAMPER. I RESUBMITTED THE INFO TWO WEEKS AGO AND ASKED TO BE CONTACTED RIGHT AWAY. THAT ALSO NEVER HAPPENED. I' M NOT HAPPY AND AM CONCERNED FOR MY FAMILY BEING TRAPPED IN CAMPER IN AN EMERGENCY. *TR

SINCE BUYING THE TRAILER APRIL 2013 WE HAVE HAD PROBLEMS WITH DOOR LOCKS NUMEROUS TIMES IN THE PAST YEAR WE HAVE HAD THE DOORS LOCK FROM THE INSIDE AND HAD PROBLEMS OPENING THEM. ONE TIME THE CYLINDER EVEN POPPED OUT THE DOOR LOCK. EVEN HAD THE DOOR JAM WHILE OUTSIDE AND HAD A HARD TIME TO GAIN ACCESS. THE MOST RECENT WAS ON JULY 02 2014 WHERE MY WIFE WAS STUCK INSIDE THE TRAILER UNABLE TO GET OUT AFTER A TIME OF FOOLING WITH THE LOCK MECHANISM I WAS ABLE TO GET THE DOOR OPEN . WE HAVE 2 TWO DOORS ON THIS MODEL AND BOTH DOORS HAVE THE SAME PROBLEM. AS OF NOW WE DO NOT LOCK THE DOORS WITH THE FEAR OF NOT GETTING OUT. ALSO THIS TRAILER IS LOCATED ON A PERMANENT SITE. *TR

THIS VEHICLE IS A MOTORHOME EQUIPPED WITH ONE ENTRY DOOR ON THE PASSENGER SIDE WITH NO OTHER ENTRY/EXIT WITHOUT CLIMBING OUT A WINDOW. THANK GOD IT WAS PARKED IN ITS GARAGE WHEN THE LOCKSET BROKE. NO ENTRY WAS POSSIBLE FROM THE OUTSIDE OR EXIT FROM THE INSIDE. I WAS ABLE TO BREAK A WINDOW LOCK AND GAIN ENTRY. THE DOOR COULD NOT BE OPENED FROM THE INSIDE, THE DOOR HANDLE JUST FLOPPED. AFTER SEVERAL HOURS OF CUTTING INTO THE LATCH ASSEMBLY (WITH TOOLS I WOULD NOT HAVE HAD WITH ME ON THE ROAD) I WAS FINALLY ABLE TO OPEN THE DOOR. THE FAILURE WAS A BROKEN POT METAL PULL ROD FROM THE HANDLE TO A SPRING LOADED STRIKER. I CONTACTED THE MFG. TRIMARK AND WAS TOLD THEY KNEW ABOUT THE PROBLEM,AND HAD NO PLANS ON CHANGING DESIGN OF THIS PART, BUT OFFERED NO REMEDY TO ME OTHER THAN SELL ME A NEW LOCK AT LIST PRICE ( THEY SELL NO "PARTS' TO REPAIR). I SHOPPED ON LINE AND REPLACED THE ASSEMBLY WITH THE SAME FAILURE PRONE LATCH/LOCK. I HAVE READ COUNTLESS STORIES ON THE MOTORHOME SITES WHERE PEOPLE HAVE BEEN LOCKED INSIDE THERE UNITS AND HAD TO CRAWL OUT WINDOWS OR BREAK SOMETHING TO EXIT. HAD THIS HAPPENED ON THE ROAD MY WIFE ( BRING HANDICAPPED) WOULD NOT BE ABLE TO EXIT THRU A WINDOW. THIS IS A TICKING TIME BOMB THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH. I URGE YOU TO CONDUCT A RECALL ON THIS FAULTY PRODUCT. *TR

TL* THE CONTACT OWNS A 2013 R-VISION TRAIL SPORT TRAILER EQUIPPED WITH A ROTOCAST FRESH WATER TANK. THE CONTACT STATED THAT THE L-BRACKET WAS TWISTED AND BECAME DETACHED, CAUSING THE ROTOCAST FRESH WATER TANK NOT TO HOLD. THE VEHICLE WAS TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 400. *TR UPDATED 7/2/13 *CN THE CONSUMER STATED THE MANUFACTURER OFFERED A NEW TRAILER. THE CONSUMER DECLINED DUE TO THE NEW TRAILERS HAVING THE SAME ISSUES WITH SCREWS STICKING OUT OF THE EXTERIOR WALLS. INSTEAD, THE CONSUMER REQUESTED AND RECEIVED AN EXTENDED WARRANTY OF 84 MONTHS. UPDATED 07/18/2013 *JS

TL* THE CONTACT OWNS A 2001 R-VISION TRAIL LITE MOTOR HOME. THE CONTACT STATED THAT THE VEHICLE HAD A WORKHORSE CHASSIS THAT WAS BUILT BY WORKHORSE, BUT WAS LISTED AS A P32 CHASSIS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V084000 (SERVICE BRAKES, HYDRAULIC) AND WOULD NOT BE REPAIRED. THE CONTACT STATED THAT THE CALIPERS ON THE VEHICLE BECAME STUCK AND BURNED, THE SAME FAILURE AS DESCRIBED IN THE RECALL. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2009 TRAIL SPORT BY R-VISION (N/A) . IT IS A 29 FOOT TRAVEL TRAILER. THE CONTACT STATED THAT THE FLOORS ARE SPONGY AND HE FEELS AS THOUGH HE COULD FALL THROUGH THE BOARDS. THE SIDE WALLS OF ALL FOUR TIRES ARE CRACKING OPEN. THE TRAILER WAS TAKEN TO A DEALER WHERE THEY INSTALLED ONE 2X4 ACROSS THE BOTTOM OF THE FLOOR BOARD UNDERNEATH THE UNIT. THEY CUT A HOLE IN THE FLOOR AND THEN COVERED IT WITH DUCT TAPE. THE VEHICLE HAD BEEN AT THE DEALERSHIP FOR TWO MONTHS AND THE TRAILER WAS NOT COMPLETELY REPAIRED. HE STATED HE CANNOT GET IN CONTACT WITH THE MANUFACTURER, HE HAS TRIED FOUR DIFFERENT NUMBERS AND THEY ALL ARE NOT WORKING. THE TRAILER IS A PULL ALONG AND THERE IS NO MILEAGE. UPDATED 05/11/10. *LJ