2013 RAM 1500 Complaints

WHILE DRIVING DOWN THE ROAD BOTH DRIVER AND PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED ALONG WITH THE SEAT AIR BAGS AND SEAT BELTS LOCKED

15SEP15, I DROPPED OFF MY TRUCK AT FREMONT MOTORS OF CASPER WY THIS MORNING JUST AFTER 0730 TO GET THREE RECALLS FIXED. I CALLED THE DEALERSHIP AT 1224 TO GET A STATUS UPDATE AND TALKED TO KAYLE WHO TOLD ME THAT THE PERSON IN CHARGE OF MY WORK ORDER WAS ON A TEST DRIVE WITH A CUSTOMER AND TOOK MY INFORMATION FOR THAT PERSON TO CALL ME BACK WHEN HE GETS BACK FROM THE TEST DRIVE AND WAS NOT ABLE TO GET ANY INFORMATION ON MY VEHICLE FOR ME. AT 1231 I RECEIVED A CALL BACK FROM THE GUY HANDLING MY RECALL AND SAID THAT MY TRUCK WAS DONE AND IN THE WASH BAY AND HE WOULD CALL ME BACK WHEN HE HAD THE PAPERWORK FINISHED AND TO SET UP SOMEONE TO COME TO PICK ME UP. CALLED FREMONT AT 1310 TO SCHEDULE PICK UP FOR MY TRUCK AND WAS TOLD THAT THE DRIVER WAS OUT AND THE DISPATCHER WOULD GET A HOLD OF HIM TO COME PICK ME UP. GOT A CALL FROM FREMONT SAYING THE REPAIRS WERE FINISHED AND READY AND I WOULD BE PICKED UP. I ASKED IF THERE WERE ANY CHARGES AND THERE ARE NOT HOWEVER RECALL #R36 WAS UNABLE TO BE CONDUCTED BECAUSE PARTS ARE NOT AVAILABLE, EVEN THOUGH ON THE MOPAR SITE IT SAYS PARTS ARE AVAILABLE. I DID GET A CALL FROM THE DRIVER AND WAS PICKED UP AND GOT MY TRUCK BACK. THE PEOPLE WERE NICE AND THEY WASHED THE OUTSIDE OF MY TRUCK. STILL HAVE TO COMPLETE RECALL R36. ALSO TOOK MY TRUCK IN TO HAVE A FLAT TIRE FIXED AND THEY COULD NOT FIX IT EVEN THOUGH THE PUNCTURE WAS IN THE TREAD. THEY ADMITTED TO HAVING A ?NEW? GUY AND TRIED SEVERAL TIMES TO FIX THE PROBLEM, ALTHOUGH THE PLUG SEEMED ONLY TO BE REPLACED ONCE, AND THE TIRES WERE NEW AS THE TRUCK WAS ONLY JUST OVER A YEAR OLD.

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS AND THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE STOPPED, THE PRECEDING VEHICLE REVERSED INTO THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT DID NOT RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE STEERING TURNED TOWARDS THE RIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SWERVE FROM LEFT TO RIGHT WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE FAILURE RECURRED NUMEROUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC ALIGNED THE FRONT END, BUT THE FAILURE RECURRED. THE MECHANIC STATED THAT THE SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 20 MPH, THE CHECK ENGINE LIGHT AND AN UNKNOWN WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THE VEHICLE OVERHEATED AND SMOKE APPEARED FROM THE FRONT BEFORE BECOMING ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. *CN

WHILE DRIVING THE RADIO AND ALL DASH ELECTRICAL COMPONENTS SHUT OFF FOR APPROX 10-20 SECONDS AND THEN APPARENTLY REBOOT. THE TRUCK DOES NOT LOSE POWER. THIS HAPPENED SINCE PURCHASE AND HAS BEEN FLASH DRIVE UPDATED APPROX 4 TIMES AND 2 NEW RADIO/COMPUTERS REPLACED. DEALERSHIP HAS NO IDEA AS TO WHY OR WHAT CAUSES THIS.

GOOD YEAR WRANGLER SR-A TIRES ON MY RAM 1500. I HAD A BLOW OUT OF THE DRIVERS REAR TIRE WHILE DRIVING AT HIGHWAY SPEED. CALLED GOODYEAR AND THEY WANT ME TO HAVE THE TIRE INSPECTED. THIS IS THE SECOND TIRE THAT BLEW OUT IN THE PAST 5 MONTHS. THE LATEST TIME IT WAS THE DRIVERS FRONT TIRE THAT BLEW OUT AND CONTROL WAS LOST CAUSING ME TO STRIKE ANOTHER VEHICLE. I CALLED GOODYEAR WHO TOLD ME THERE WAS A RECALL ON THIS MODEL TIRE BUT NOT IN MY SIZE. THEY REQUESTED I SEND THE TIRE BACK TO THEM FOR INSPECTION WHICH I DID BUT THEY CLAIMED THE TIRE WAS LOST AND GAVE ME A GOOD FAITH CHECK TO COVER MY INSURANCE DEDUCTIBLE. WHEN I CALLED GOODYEAR AFTER YESTERDAY'S INCIDENT THEY TOLD ME THEY CAN CHECK THE REMAINING TIRES THAT ARE ON MY TRUCK BUT THEY MAY NOT REPLACE THEM TILL THEY BLOW OUT. I EXPRESSED MY CONCERNS WITH SAFETY BEING AN ISSUE AND THEY APOLOGIZED THAT I GET THAT WAY AND TOLD ME THEY WILL TRY AND DO THEIR BEST. I FEEL SINCE TWO OF THE FOUR TIRES BLEW OUT THEY SHOULD REPLACE ALL OF THEM AND ADMIT THERE'S A PROBLEM WITH THAT TIRE AND ADD IT TO THE RECALL.

RECENTLY I WAS INVOLVED IN A CAR ACCIDENT WITH MY 2013 DODGE RAM 1500. I WAS STRUCT BY A CAR AT APPROXIMATELY 35 MPH AND HIT DIRECTLY ON THE DRIVERS SIDE,(T-BONED) THE TRUCK IS EQUIPPED WITH SIDE AIR BAGS AND FRONT AIR BAGS,WHICH NEVER DEPLOYED. THE ACCIDENT BROUGHT EXTENSIVE DAMAGES TO THE TRUCK AND INJURIES TO MY WIFE AND I. I REPORTED THE NON DEPLOYMENT TO DODGE IN WHICH CASE A SPECIAL INSPECTOR WAS SENT OUT TO THOMAS DODGE WHERE HE RAN DIAGNOSTICS OF THE AIRBAGS COMPUTER. NO FAULT SIGNALS WERE FOUND. DODGE RESPONSE TO THE INVESTIGATION WAS ! IMPACT WAS NOT SUFFICIENT TO MERIT AIR BAG DEPLOYMENT!. DEPARTMENT OF TRANSPORTATION SAFETY SAYS THE BAG IS INFLATED AT A CERTAIN CRASH THRESHOLD, USUALLY CORRESPONDING TO A SPEED OF THE IMPACTING VEHICLE OF MORE THAN 15-20 KM/H. DODGE REFUSED TO ACT ON IT SO THE QUESTION SHOULD BE TO MYSELF, DODGE RAM OWNERS AND PERSPECTIVE BUYERS,,,WILL MY AIRBAGS DEPLOY WHEN I NEED THEM TO??? BE WARE.