2013 RAM 1500 Complaints

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE CAB MOUNTS BECAME LOOSE ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BUSHINGS WERE TIGHTENED BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

CENTER DASH CLUSTER REBOOTS WHILE DRIVING. VEHICLE KEEPS RUNNING WHILE CLUSTER RECYCLES. IT HAS OCCURRED DOZENS OF TIMES SINCE I PURCHASED THE VEHICLE. IT OCCURS AT MULTIPLE SPEEDS AND SOMETIMES WHEN I AM SITTING AT A STOP LIGHT. I HAVE BEEN REPORTING THIS PROBLEM TO THE DEALER SERVICE DEPARTMENTS SINCE IT FIRST OCCURRED. NO ONE SEEMS TO HAVE A CLUE AS TO THE ROOT CAUSE. MULTIPLE SOFTWARE UPDATES HAVE NOT FIXED THE PROBLEM. *TR

I WAS DRIVING MY 2013 DODGE RAM 1500 AND AS I WAS COMING TO A STOP. WHEN I BEGAN TO COST OUT ONTO THE ROAD I HIT THE ACCELERATOR THE WAS A HUGE ENGINE REV BUT NO POWER AS I LOOKED TO THE SHIFTER ON THE DASH THE D WAS FLASHING ORANGE HAD TO PUT MY FOOT ON BRAKE SHIFT TO N AND THEN WAIT FOR A FEW SECONDS TO SHIFT BACK INTO D AND PULL AWAY. HAD ANOTHER VEHICLE BEEN COMING I WOULD HAVE BEEN IN BAD SHAPE. THIS IS AT LEAST THE 4TH OR 5TH TIME IT HAS HAPPENED AND HAVE BEEN TO DEALER AND THEY SAY NEVER HAD ANY OTHER COMPLAINTS. *TR

ON THREE SEPARATE OCCASIONS THE VEHICLE'S TRANSMISSION SUDDENLY BEGAN EMITTING A LOUD GRINDING TYPE NOISE, IT STOPPED PULLING FORWARD, AND COMPLETELY STALLED IN THE ROADWAY. AFTER I PARKED ALONG THE SIDE OF THE ROADWAY AND PLACED THE GEAR SHIFT IN PARK, THEN BACK IN DRIVE, THE VEHICLE SLOWLY STARTED TO PULL FORWARD AGAIN EMITTING THE LOUD GRINDING TYPE NOISE. FORTUNATELY, I WASN'T TRAVELING AT A FASTER SPEED OR ON THE FREEWAY WITH HEAVY TRAFFIC WHEN THE MALFUNCTIONS OCCURRED. I COULD HAVE BEEN SERIOUSLY INJURED IN A COLLISION BECAUSE IF APPEARED AS THOUGH THE TRANSMISSION WAS GOING TO FALL OUT OF THE VEHICLE. I HAVE CARRIED THE VEHICLE IN THE DEALERSHIP FOR REPAIR ON EACH OCCASION TO NO AVAIL.

DRIVING ON INTERSTATE AND GAUGES RADIO EVERYTHING ELECTRONIC IN THE TRUCK SHUTS OFF AND RESTARTS. LASTS FOR 5-7 SECONDS THEN BACK TO NORMAL. NOTHING ELSE GETS AFFECTED SO FAR. JUST BOUGHT THE TRUCK OWNED IT FOR 10 DAYS AND HAS HAPPENED TWICE SO FAR. MAKES ME VERY NERVOUS WHEN IT HAPPENS. *TR

WHILE DRIVING AT 45 MPH THE DASH SHUT DOWN FOR ABOUT 30 SECONDS. IT HAS DONE THIS THREE OTHER TIMES AND WHEN TAKEN TO THE DEALERSHIP FOR REPAIR, THEY CANNOT DUPLICATE THE PROBLEM. SO NOTHING GETS DONE ABOUT IT. I AM AFRAID THAT THERE MAY BE A LOOSE CONNECTION SOMEWHERE THAT WILL CAUSE HEAT AND BURN MY TRUCK, OR I MAY GET STARTLED AS THE DASH STARTS FLASHING ON AND OFF AT NIGHT AND JERK THE STEERING WHEEL AND WRECK THE TRUCK. IT SEEMS TO ME A LOT OF OTHER OWNERS ARE HAVING THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER WENT TO ZERO, THE VEHICLE STALLED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

EVER SINCE I HAVE HAD THE TRUCK IT HAS JERKED WHEN COMING TO A STOP. SOMETIMES ONE TO THREE JERKS, IF I WAS NOT BRAKING IT WOULD STILL BE ENGAGED AND MOVE FOREWORD. NOT SURE IF THIS IS THE RECALL ABOUT THE TRANSMISSION. TOOK IT TO THE LOCAL DEALER THREE TIMES. FIRST THEY SAID IT NEEDED TO BE REPROGRAMMED. SECOND THEY SAID EVERYTHING WAS OK, THEY SAID THE SERVICE MANAGER TEST DROVE IT AND IT WAS FINE. THIRD TIME THEY WOULDN'T TAKE IT, TOLD ME THE IT WAS "NORMAL" FOR A DODGE TRUCK! SERVICE PERSON TOLD ME SHE HAD A DODGE AND IT DOES THE SAME. EXPLAINED TO HER I HAVE DRIVEN SEVERAL ONE-TON DODGE TRUCKS AND NONE OF THEM HAD A SIMILAR PROBLEM. FEAR THAT IT WILL JUMP FOREWORD AT A STOP AND HIT SOMETHING AND THAT WHEN IT FINALLY DOES GO OUT, I WILL BE CHARGED WITH REPLACING EVERYTHING INVOLVED. COULD NOT LOCATE WORK ORDERS BUT HAVE THEM. WROTE YOU SEVERAL MONTHS AGO WITH NO RESPONSE, NOT THIS FORM. *JS

FIRST OFF I LOVE MY TRUCK. I AM HOWEVER HIGHLY FRUSTRATED THAT DODGE CAN NOT SEEM TO RESOLVE TWO ISSUES THAT I AM HAVING. THE FIRST I BELIEVE IS A SAFETY ISSUE. I HAVE HAD THIS ISSUE FOR ABOUT A YEAR, AND HAVE HAD IT AT 3 DIFFERENT DEALERSHIPS EACH TIME THEY SAY THAT THEY CAN NOT SEEM TO DUPLICATE THE PROBLEM AND THERE IS NO CODE STORED IN THE COMPUTER THERE FOR NOTHING DONE. WHILE I AM DRIVING AROUND TOWN AT SPEEDS OF 40-50 MPH ALL OF MY DASH LIGHTS AND MY RADIO TURN OFF, STAY OFF FOR ABOUT 5 SECONDS AS IF REBOOTING AND COME BACK ON. THE INSTRUMENT CLUSTERS WITH DIALS ALL FALL TO THE LEFT NOT READING ANYTHING. I AM AFRAID THAT ONE TIME IT DOES THIS IT WILL NOT COME BACK ON AND LEAVE ME STRANDED OR WORSE MAYBE CAUSE ME TO HAVE AN ACCIDENT. THE SECOND ISSUE I HAVE BEEN HAVING IS THAT THE PASSENGER SIDE DOOR LOCKS FRONT AND BACK SEEM TO HAVE A MIND OF THEIR OWN AND DO NOT LOCK WHEN THEIR SUPPOSED TO. SAME THING TWO DIFFERENT DEALERSHIPS CAN NOT DUPLICATE THE PROBLEM AND A RE-FLASH OF THE COMPUTER WAS SUPPOSED TO FIX THE PROBLEM. THEY STILL WILL NOT LOCK WITH THE SWITCH ON THE DRIVER OR PASSENGER SIDE, EITHER KEY PHOEBE, OR THROUGH U CONNECT (REMOTELY). 1 DEALERSHIP DID SUPPOSEDLY CHANGE-OUT AN ACTUATOR AND IT IS STILL HAVING THE SAME ISSUES. *TR

THE AIRBAG LIGHT CAME ON AND THE DASHBOARD MESSAGE CENTER SAID TO GET AIRBAG SERVICED. I TOOK THE TRUCK TO FRIENDSHIP DODGE IN BRISTOL TN 37620 TO GET REPAIRS ON THE AIRBAG. THEY DID REPAIR THE AIRBAG, BUT THE SERVICE AIRBAG MESSAGE KEPT COMING ON AND OFF. NOW IT IS STAYING ON ALL THE TIME. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY SAID IT WAS NOT UNDER WARRANTY. THEY REFUSED TO FIX IT. *TR