2013 RAM 1500 Complaints

THE 8.4" MULTI-DISPLAY TERMINAL (MDT) BECAME INOPERABLE AND I WAS UNABLE TO CONTROL HEAT/AC/DEFROSTER OR VIEW THE BACK UP CAMERA WHICH CREATED AN UNSAFE CONDITION WHILE BACKING THE VEHICLE. MY TRUCK HAS BEEN RETURNED TO THE DEALER SEVERAL TIMES TO HAVE THE COMPUTER UPDATED, RE-FLASHED AND UNTIMELY REPLACED. I'VE HAD TO TAKE OFF FROM WORK SEVERAL TIMES TO BRING THIS VEHICLE IN AND LOST TIME. ON 4/2/14, I BROUGHT MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND WHEN I LEFT THE MDT BECAME INOPERABLE AGAIN AND IS COMPLETELY UNUSABLE. *TR

WHEN THE VEHICLE DRIVES AT THE SPEEDS BETWEEN 30 TO 40 MPH THE VEHICLE IS SLUGGISH. I'M WORRIED IN A PARTICULAR SITUATION WHEN I MAY NEED THE GET AND GO THIS ISSUE COULD COMPROMISE MY LIFE OR SOMEONE ELSE'S LIFE. I'VE BROUGHT IT 2 SEPARATE DODGE DEALER AND THE SERVICE DEPT. SAYS THE COMPUTER MODULE IS GOING FROM 4 TO 8 CYLINDER. THIS DELAY COULD BE A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER STACK CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 22,500.

INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. SECONDARY CONDITION TO ENTERTAINMENT CLUSTER MULTIPLE FAILURE. ENTERTAINMENT CONSOLE CLUSTER REPLACED DUE TO MULTIPLE FAILURE OF TOUCH SCREEN SYSTEM. THIS FAILED TO RESOLVE THE INSTRUMENT CLUSTER PROBLEM DESPITE DEALERSHIP ASSURANCES THAT IT WOULD. INSTRUMENT CLUSTER BEING REPLACED NOW ON TRUCK. TRUCK 10 MONTHS OLD - MULTIPLE ENTERTAINMENT CONSOLE FAILURES & INSTRUMENT CLUSTER FAILURES. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE. *TR

A FEW WEEKS EARLIER I HEARD A HORRIBLE GRINDING NOISE FROM MY TRANSMISSION WHILE DRIVING AT 30-35 MPH. I TOOK IT INTO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM AND INSPECTED MY VEHICLE STATING THAT THERE WERE NO LEAKS, FLUID WAS FINE AND TRANSMISSION WAS IN GOOD SHAPE. I THEN GOT MY VEHICLE BACK AFTER 18 BUSINESS DAYS IN THE SHOP AND I HEARD THE GRINDING AGAIN (950 MILES LATER). I GOT UNDER MY TRUCK TO LOOK AND FOUND THAT MY HYDRAULIC COOLER LINES WERE LEAKING AND MY TRANSMISSION LOOKED LIKE IT HAD 200,000 MILES ON IT. THIS IS VERY STRANGE BECAUSE I HAVE NO DOCUMENTED WORK ON MY TRANSMISSION AND IT WENT 19793 MILES WITH NO LEAKS AND RANDOMLY STARTED TO LEAK?? *TR

FOUND A HOLE IN MY STOCK MUFFLER. IT APPEARS THAT A SPOT WELD BROKE OR THE MUFFLER RUSTED THROUGH. AS A RESULT OF THE HOLE CO WILL LEAK OUT UNDER MY VEHICLE BED THEN WILL EVENTUALLY FILL MY CAB UP IF THE VEHICLE IS RUNNING IN THE PARKED POSITION. *TR

AFTER COMING TO SLOWER SPEEDS (45 MPH) FROM HIGHWAYS SPEEDS (75) MY VEHICLE WAS DRIVING BY ITSELF WITHOUT MY FOOT ON THE GAS. THIS HAS HAPPENED MULTIPLE TIMES AND IT KEEPS A CONSTANT SPEED OF 35 MPH. THE FURTHEST I HAVE DRIVEN LIKE THIS IS 2.5 MILES. *TR

I FEEL THAT THE HEADLIGHTS (HALOGEN) ON MY 2013 RAM 1500 SLT ARE INADEQUATE TO DRIVE THE TRUCK SAFELY. THE LOW BEAMS ARE TOO DIM AND YELLOWISH TO SEE DOWN THE ROAD. I HAVE HAD MANY VEHICLES IN MY 35+ YEARS OF DRIVING AND THESE ARE THE WORST HEADLIGHTS OF ANY CAR OR TRUCK I HAVE EVER SEEN OR EXPERIENCED. I HAVE SEEN OTHER 2013 RAM TRUCKS WITH SIMILAR HEADLIGHTS WITH THE SAME DIMNESS AND YELLOWISH LIGHTING. I FIND MYSELF OVER USING THE HIGH BEAMS SIMPLY BECAUSE THE LOW BEAMS FAIL TO DO THE JOB. OTHERS HAVE HAD TO HAVE COMPLAINED ABOUT THIS, RAM NEEDS TO TAKE ACTION TO CORRECT THIS PROBLEM BEFORE SOMETHING BAD HAPPENS. ANOTHER PROBLEM WITH THESE TRUCKS IS THAT THERE IS A APPROXIMATE 1 SECOND DELAY WHEN USING THE HORN TO WARN OTHER DRIVERS. TAKE THAT 1 SECOND DELAY WHILE DRIVING AT 30...40...50 MPH AND IT MAGNIFIES THE DANGER. *TR

AFTER A WEEKEND OF CAMPING I LOADED UP THE TRUCK AND WAS ON MY WAY HOME DOING APPROX 45-55 MPH. I STOP AT A RED LIGHT AND AS SOON AS I GET A GREEN I PROCEED TO ACCELERATE EXCEPT I HAVE NO ACCELERATION. I LOOKED DOWN AND SEE "SERVICE THROTTLE CONTROL". MY VEHICLE HAS NOW ENTERED LIMP MODE LEAVING ME TO DRIVE 120 MILES HOME ON THE INTERSTATE AT 15-25 MPH WITH VERY LIMITED ACCELERATION IF ANY. ALSO 3 WEEKS BEFORE THIS I HAD SPARATIC ACCELERATION AT STOPLIGHTS ALMOST AS IF MY TRUCK WANTED TO JUMP INTO THE BACK SEAT OF THE CAR AHEAD OF ME. I DID NOT THINK TOO MUCH OF THIS AS IT ONLY HAPPENED A HAND FULL A TIME AND THOUGHT IT TO BE FUEL IN THE LINES BUT NOW THAT IVE DONE MY RESEARCH I NKOW THIS TO BE THE ISSUE. THIS IS A VERY UNSAFE CONDITION AND NEEDS ANSWERS.

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A STRONG SULFUR ODOR EMITTED FROM THE ENGINE HOUSES THE ODOR EMITTED INSIDE THE CAB AND BECAME STRONGER WHEN THE HEATING OR COOLING SYSTEM WAS ON. THE DEALER ADVISED THERE WAS NOT YET A REPAIR FOR THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE HOSES WERE NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 6,000. *TR