2013 RAM 1500 Complaints
View complaints related to 2013 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,200 complaints submitted for the 2013 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 RAM 1500- VIENNA, VA
MY RAM 1500 MANUFACTURED 2013 STOPPED SUDDENLY AND REFUSED TO START UP AGAIN WITH ALL ELECTRICAL EQUIPMENT BEEN WORKING REGULARLY. THIS IS THE SECOND TIME HAPPENED TO ME AFTER TWO WEEKS ONLY. THE PROBLEM HAS BEEN REPORTED IMMEDIATELY TO MY CLOSEST AGENT. THE FIRST REPORT DIDN'T DIAGNOSE ANY DEFECT ON THE TRUCK. I CONSIDER THIS INCIDENT AS A VERY HIGH AND CRITICAL SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
2013 RAM 1500- OKLAHOMA CITY, OK
I WAS RETURNING HOME FROM A SHORT TRIP ON THE INTERSTATE AND I HAD JUST MADE A TURN ON THE STREET WE LIVE ON WHEN I HEARD A DING SOUND. MY WIFE AND I NOTICED THAT THERE WAS A MESSAGE ON THE DISPLAY THAT SHOWED, "SERVICE ELECTRONIC THROTTLE CONTROL". IT STAYED ON ONLY A SECOND AND DISAPPEARED. I DIDN'T REALLY NOTICE ANY EFFECT TO THE DRIVING CAPABILITY, BUT THIS IS THE FIRST TIME THAT MESSAGE HAS APPEARED AND I NOTICE THAT THERE ARE TWO SIMILAR COMPLAINTS POSTED HERE ABOUT THE SAME MESSAGE. I THINK I'LL GO TO THE DEALERSHIP AND AT LEAST LET THEM KNOW ABOUT IT AND SEE WHAT THEY DO. I HAD BEEN USING MY CRUISE CONTROL ON THE WAY BACK FROM MY TRIP WHICH I NORMALLY DO USE AND I NOTE THAT IN AT LEAST ONE OF THE OTHER COMPLAINTS THE PERSON WAS USING THEIRS TOO. AT THE TIME OF THE MESSAGE I WASN'T USING CRUISE BUT LIKE I SAID, I HAD BEEN. *TR
Source: NHTSA WEB SITE -
2013 RAM 1500- WASHINGTON, NJ
WHEN WE PURCHASED THE RAM 1500/V6 ENGINE PICKUP TRUCK NEW IN APRIL 2013, JOHNSON DODGE, BUDD LAKE, NJ, IT DID NOT HESITATE AND RAN WELL. OVER THE NEXT THREE MONTHS IT SLOWLY DEVELOPED AN SIGNIFICANT, ONE SECOND PLUS, HESITATION WHEN ACCELERATING FROM A DEAD STOP. THE SERVICE MANAGER [XXX] AT JOHNSON DODGE TEST DROVE AND AGREED THERE WAS A HESITATION BUT COULDN'T/CAN'T FIX/ADJUST IT DO TO EVERYTHING BEING CONTROLLED BY COMPUTER MODULES. HE SAID, "UNTIL THEY, (RAM ENGINEERS), RELEASE A SOFTWARE FIX/UPDATE OR TECH BULLETIN, THERE WAS NOTHING HE/THEY COULD DO." THIS HESITATION IS SO SEVERE IT REQUIRES THE DRIVER TO ANTICIPATE THE DELAY AND THAN PRE-PRESS THE ACCELERATOR WHEN CROSSING A STREET IN HEAVY TRAFFIC OR OTHER SITUATION REQUIRING TIMELY ACCELERATOR RESPONSE. I BELIEVE THIS HESITATION AND LACK OF DEALER CORRECTION CREATES A VERY DANGEROUS DRIVING REQUIREMENT OF ME AND ANY OTHER DRIVER OF THESE PICKUP TRUCKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2013 RAM 1500- WEATHERFORD, TX
VEHICLE DASHBOARD IS BEGINNING TO BREAK INTO PIECES. THIS PARTICULAR MAKE AND MODEL HAS A HISTORY OF THE DASHBOARD BREAKING COMPLETELY APART, EXPOSING EVERY ELEMENT OF THE DASHBOARD THAT IS DESIGNED TO BE COVERED. INCLUDING SOME ELEMENTS OF THE AIR BAG SYSTEM. IT IS NOT ONLY A DANGER TO HAVE LOOSE, SHARP SHARDS OF PLASTIC FLYING AROUND IN THE PASSENGER CABIN, BUT IT HAS COMPLETELY DESTROYED THE RESALE AND MARKETABILITY OF THE VEHICLE. DODGE AND OR RAM HAS A RESPONSIBILITY TO THE CONSUMER TO MAKE GOOD ON THE ORIGINAL INVESTMENT MADE TOWARDS THE PURCHASE OF THIS VEHICLE. . *TR
Source: NHTSA WEB SITE -
2013 RAM 1500- CHANA, IL
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO BED OF VEHICLE IS SPLITTING ON BOTH ENDS. *SMD
Source: CONSUMER LETTER -
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2013 RAM 1500- KINGSVILLE, TX
2013 DODGE RAM. CONSUMER WRITES IN REGARDS TO VEHICLE REAR DIFFERENTIAL FAILURE. *SMD THE CONSUMER STATED WHILE DRIVING, THE LEFT REAR WHEEL LOCKED UP. THE REAR AXLE SHEARED OFF, AND THE BRAKE CALIPER BROKE OFF, AT THAT POINT THE VEHICLE HAD NO BRAKES. THE WHEEL AND TIRE WERE PUNCTURED BY THE CALIPER BRACKET, AND WENT INTO AN UNCONTROLLABLE SPIN. THE VEHICLE FINALLY CAME TO AN ABRUPT STOP AGAINST THE FREEWAY CEMENT CENTER DIVIDER. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER BELIEVED THAT SOME GEARS EITHER IN THE REAR DIFFERENTIAL OR TRANSFER CASE BROKE BEFORE THE AXLE SHEARED OFF OF THE VEHICLE. ACCORDING TO THE TECHNICIAN, THE TRANSFER CASE WAS NOISY AND LOCKING UP, THE TRANSMISSION WAS ALSO NOISY AND NOT FUNCTIONING PROPERLY. HE ALSO STATED THE REAR DIFFERENTIAL WAS MAKING A HOWLING NOISE AND HAD EXTENSIVE VIBRATION. THE TECHNICIAN BELIEVED THE DAMAGE TO THE VEHICLE WAS CAUSED BY SOME TYPE OF GEAR FAILURE. THE BROKEN AXLE SHOWED STRESS FRACTURES/CRACKS DUE TO POSSIBLE METAL FATIGUE. THE DEALER STATED THE DAMAGE TO THE VEHICLE WAS CAUSED BY THE DRIVER.
Source: CONSUMER LETTER -
2013 RAM 1500- ALEDO, IL
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED TO SHIFT AND THE ANTI-SKID WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED THREE MILES AFTER LEAVING THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 RAM 1500- PARKVILLE , MD
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE DRIVER'S SIDE DOOR LOCKS BECAME UNLOCK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE RADIO WOULD ALSO POWER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90 AND THE CURRENT MILEAGE WAS 5,859.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 RAM 1500- LADYSMITH, WI
ON AUGUST 26TH I WAS TRAVELING IN MY TRUCK AT ABOUT 58MPH WITH THE CRUISE CONTROL ON. AS I ENTERED A 45MPH SPEED ZONE I TAPPED THE BRAKE PEDAL TO DISENGAGE THE CRUISE. THE TRUCK MAINTAINED SPEED SO I PRESSED THE BRAKE PEDAL MANY TIMES WITH THE TRUCK NOT SLOWING DOWN. I THEN HAD TO HIT THE BRAKES QUITE HARD TO SLOW DOWN. WHILE DOING THIS I NOTICED A MESSAGE COME UP ON THE INFO SCREEN WHICH READ SERVICE ELECTRONIC THROTTLE CONTROL. AFTER STOPPING I CHECKED TO SEE IF SOMETHING LIKE A FLOORMAT WAS PRESSING ON THE ACCELERATOR PEDAL, WHICH THERE WAS NOT. THIS SAME SITUATION HAPPENED AGAIN ON AUGUST 30TH. I CONTACTED SOUTH LAKE MOTORS, THE LOCAL RAM DEALER TO SCHEDULE AN APPOINTMENT FOR SEPT. 4. I TOOK MY TRUCK IN AND THEY FOUND A CODE IN THE COMPUTER, BUT COULD NOT FIND ANYTHING WRONG. IN THE FOLLOWING 2 WEEKS THE SAME THING HAPPENED TWO MORE TIMES AS I TRIED TO SLOW DOWN FROM A SPEED OF BETWEEN 55 AND 60MPH, EXCEPT I DID NOT HAVE THE CRUISE ON. THEY LOOKED IT OVER AGAIN ON SEPT 19 AND DECIDED TO PUT A NEW ACCELERATOR PEDAL IN IT ON SEPT. 20TH. THE NEXT DAY IT STUCK AGAIN AS I TRIED TO SLOW FOR A TRUCK TURNING IN FRONT OF ME, ALMOST CAUSING ME TO REAR END THAT VEHICLE. SEPT 27TH I TOOK IT BACK IN AND THEY STILL COULD NOT FIND ANYTHING WRONG. ON OCT 7 I ONCE AGAIN DROPPED MY TRUCK OFF AT THE DEALER AND THEY KEPT IT FOR 5 DAYS TRYING TO DUPLICATE THE ISSUE. THEY COULD NOT FIND THE PROBLEM. ON OCT 13 WHILE TRAVELING AT 45MPH I LET OFF THE ACCELERATOR PEDAL AND THE TRUCK MAINTAINED SPEED, I HAD TO SLAM ON THE BRAKES TO SLOW IT DOWN TO NEGOTIATE A CORNER WITHOUT WRECKING. THIS HAS HAPPENED TWO TIME SINCE THEN. ON OCT 21ST I TOOK IT BACK TO THE DEALER AND THEY INSTALLED A DATA RECORDER TO RECORD THE EVENTS.THE MECHANIC AND OTHER DEALERSHIP EMPLOYEES HAVE TOLD ME THIS TRUCK IS NOT SAFE TO DRIVE. I HAVE CALLED CHRYSLER DAILY TELLING THEM THIS VEHICLE IS UNSAFE. *TR
Source: NHTSA WEB SITE -
2013 RAM 1500- MONTICELLO , AR
TL*THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN TO EXIT HIGHWAY TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMALLY AFTER BEING RESTARTED. IN ADDITION, THE HEADLIGHTS AND PANIC ALARM WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE