2013 RAM 1500 Complaints

30JULY2013 TRUCK WAS TOWED TO DEALERSHIP DUE TO NOT STARTING AND LEAVING MY WIFE STRANDED. DEALERSHIP REPLACED IGNITION. 14SEPT2013 BACK TO DEALERSHIP WITH SAME SYMPTOMS. SHOWS KEY IN IGNITION WHICH WILL NOT ALLOW YOU TO LOCK DOORS, RADIO STAYS ON, DASHBOARD LIGHTS STAY ON, DO NOT NEED KEY WITH CHIP TO START TRUCK. BACK TO DEALERSHIP AND FIXED IGNITION. 1OCT2013 BACK TO DEALERSHIP FOR SAME IGNITION ISSUE. DEALERSHIP OPENED CASE STAR CASE WITH CHRYSLER. TECHNICIAN FOUND THAT WHEN KEY WAS NOT PUT IN COMPLETELY STRAIGHT IT LOCKS A TUMBLER CAUSING THIS ISSUE. DUPLICATED SAME ISSUE ON 2 NEW DODGE RAM TRUCKS ON THEIR LOT. ENGINEER FROM CHRYSLER ADVISED ACTING AS DESIGNED AND RESOLUTION IS TO RE-EDUCATE CUSTOMER HOW TO INSERT KEY. I (THE CONSUMER) OPENED A CASE WITH CHRYSLER MYSELF ([XXX]AT 800-992-1997 WHICH IS ALSO TIED TO THE DEALERSHIP STAR CASE THEY FILED) TO ESCALATE FOR A BETTER RESOLUTION. BESIDES THEIR CUSTOMER SERVICE IS HORRIBLE AT CALL BACKS AND UNABLE TO REACH ANYONE IN MANAGEMENT (I HAVE A DETAILED LIST OF PEOPLE, CALL TIMES, DATES, EMPLOYEE IDS) I ALSO RXD THE SAME RESOLUTION, NO ISSUE FOUND, ACTING AS DESIGNED. THIS IS UNACCEPTABLE AS OTHER PEOPLE HAVE DUPLICATED THIS SAME PROBLEM ON OTHER TRUCKS AND NO CLUE WHEN ISSUE COULD OCCUR CAUSING VEHICLE TO NOT START, UNABLE TO LOCK DOORS (IF MY WIFE IS STRANDED SHE WILL BE UNABLE TO LOCK THE DOORS), AND POSSIBLE POWER DRAIN AS ELECTRICAL ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER DRIVING ON SNOW AND SLUSHY ROADS I COULDN'T GET THE VEHICLE TO SHIFT INTO THE REVERSE OR PARK POSITION. I COULDN'T EVEN MOVE THE SELECTOR INTO THOSE POSITIONS. *TR

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE REMOTE CD CHANGER. *SMD THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH A REMOTE CD CHANGER AND ARM REST WITH THREE CUP HOLDERS. THE CONSUMER STATED HE HAS TO GO THROUGH SEVERAL OBSTACLES, IN ORDER TO CHANGE THE CD'S.

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN FAILED TO SOUND AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE HORN WOULD ACTIVATE ONLY WHEN PRESSURE WAS APPLIED TO THE LOGO THAT WAS AFFIXED IN THE CENTER OF THE STEERING WHEEL. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.

THIS WAS THE THIRD TIME IN THE TWO WEEKS I OWNED THIS RAM 1500 TRUCK AFTER PURCHASING IT NEW THAT I HAVE EXPERIENCE A FAILURE OF THE TORQUEFLITE 8 SPD TRANSMISSION AND/OR ELECTRONIC ROTARY SHIFTER. A WEEK EARLIER I REPORTED TO RAM AND TO NHTSA A REPEATED FAILURE OF THIS TRUCK ON A BOAT RAMP TO ENGAGE IN PARK EVEN WITH THE ENGINE OFF AS THE TRUCK WAS "SLOW ROLLING" DOWN THE RAMP. THIS TIME I WAS ABLE TO DOCUMENT THE FAILURE BY VIDEO ON MY CELL PHONE. THIS INCIDENT OCCURRED WHILE TRAVELING AT ABOUT 30 MPH ON A SIDE STREET IN 2 WHEEL DRIVE. I SLOWED THE TRUCK TO A ROUTINE STOP AT A STOP SIGN COMING TO A COMPLETE STOP. WHEN I THEN TRIED TO PULL ONTO THE INTERSECTING HIGHWAY, THE ENGINE RPMS INCREASED AS EXPECTED WHEN I TOUCHED THE ACCELERATOR PEDAL, BUT THE TRUCK WOULD NOT MOVE, ACTING AS IF IT WAS IN NEUTRAL, EVEN THOUGH I HAD NOT TOUCHED THE ROTARY SHIFTER ON THE DASH NOR ANY OF THE 2WD/4WD OPTION BUTTONS. THERE WAS NOT ANY PERCEPTIBLE SOUND OR FEEL INDICATING THAT THE TRANSMISSION HAD "POPPED" OUT OF GEAR. I THEN NOTICED THAT THE "D" LIGHT ON THE SHIFTER WAS ODDLY FLASHING ON/OFF WHILE THE 2WD LIGHT WAS ILLUMINATED SOLID AS EXPECTED. I TRIED THE ACCELERATOR PEDAL TWO MORE TIMES WITH NO CHANGE. AFTER WHIPPING OUT MY CELL PHONE TO VIDEO THIS FAILURE I WAS ABLE TO RESET THE DRIVE ENGAGEMENT BY MOVING THE SHIFTER TO PARK FOR 2 OR 3 SECONDS AND THEN BACK TO "D". THE TRUCK THEN RESPONDED NORMALLY AND I WAS ABLE TO DRIVE AWAY. *JS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SHIFTED INTO REVERSE, THEN BACK INTO DRIVE AND THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 5,300.

WE HAD A TOTAL TIRE FAILURE ON OUR 2013 DODGE RAM TIRE. THEY ARE GOODYEAR P27560R20 SR-A THIS TIRE BLEW OUT AT 60 MPH ON A STATE HIWAY IN NEAR BURNS OR. THE ROAD WAS CLEAR OF ANY OBJECTS. THIS TIRE SPLIT FROM BEAD COIL TO BEAD COIL, IN A PERFECTLY STRAIGHT LINE. I HAVE CONTACTED GY AND THEIR RESPONSE WAS THE OLD FIRESTONE TWO STEP. NOT OUR PROBLEM. THERE WAS 5000 MILES (ABOUT) ON THE TIRE AT THE TIME AND MOST ON THIS TRIP. HAD 4 TIRE SHOP LOOK AT THE TIRE ON THIS TRIP TRYING TO GET A REPLACEMENT. ALL THE TIREMEN THAT SEEN THE TIRE SAID THEY HAD NEVER SENN ANYTHING LIKE THIS BEFORE. I HAVE ALSO FOUND OTHER ON COMPLAINT SITES THAT TELL THE SAME STORY. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS KILLED. I WILL TRY TO GET THE OTHER TO FILE A COMPLAINT ALSO. *TR

ON A STEEP GRADE (BOAT RAMP WITH AN EMPTY 700 LB TRAILER IN TOW) WHILE BACKING IN 2 WHEEL DRIVE WITH THE VEHICLE FRONT FACING UP HILL I PLACED THE TORQUEFLITE 8 SPEED ELECTRONIC DIAL TRANSMISSION ON MY 4X4 TRUCK INTO PARK, SET THE PARKING BRAKE, TURNED OFF THE IGNITION, LET MY FOOT OFF THE BRAKE, AND THE TRUCK STARTED SLOW ROLLING (CREEPING) DOWN THE STEEP GRADE. I THEN STARTED THE TRUCK AND PULLED UP THE GRADE 2 FEET AND PERFORMED THE SAME OPERATION AGAIN WITH THE SAME RESULTS. I THEN SWITCHED FROM 2 WHEEL DRIVE TO 4 WHEEL LOCK, PUT THE DIAL TO PARK, SET THE PARKING BRAKE, TURNED OFF THE IGNITION AND AFTER ABOUT 45 SECONDS THE TRUCK ONCE AGAIN STARTING SLOW ROLLING DOWN THE HILL AND WOULD HAVE ROLLED INTO THE RIVER HAD I NOT JUMPED IN AND HIT THE FOOT BRAKE. THE LAST TIME IT WAS ROLLING I COULD SEE BOTH THE FRONT AND REAR WHEELS ROLLING AND NOT SLIDING. IT APPEARS THAT THE TRANSMISSION NEVER ACTUALLY SHIFTED TO THE PARK POSITION EVEN THOUGH THE DIAL AND DASH LIGHT INDICATED THAT THE TRANSMISSION WAS IN PARK. *TR

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SERVICE ELECTRONIC BRAKING SYSTEM LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34.

CHECK ENGINE LIGHT, LIGHTNING BOLT LIGHT AND SERVICE ELECTRONIC THROTTLE CONTROL ERROR MESSAGE COMES ON APPROXIMATELY 40-50 MILES AFTER REFUELING. TRUCK GOES INTO LIMP MODE THEN CLEARS ITSELF AFTER STARTING 4 OR 5 TIMES OVER THE PERIOD OF A DAY OR TWO. DEALER CAN'T LOCATE THE PROBLEM. HAS HAPPENED 4 TIMES NOW. DEALER HAS UPDATED SOFTWARE, REPLACED GAS TANK, REPLACED GAS CAP, AND REPLACED TPS. SAME ISSUE IS STILL HAPPENING. *TR