2023 RAM 1500 Complaints

Ram 1500 Big Horn VIN [XXX] 3.6L V6 24V VVT eTorque Engine with Stop/Start RAM claim #[XXX] STAR case #[XXX] No check engine or codes on display… only two red batteries displayed at times.. [XXX] Slowed down left u-turn engine shut down.. pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine and select drive to drive away… went to dealer.. scanned a fault but I could not leave the truck that day and was told there were no rentals for use… they will call when one is ready… waited a week and went back to dealer and the truck was scanned again “no fault” meaning the fault that was found was now gone and was it not documented by the dealer…. can’t find anything can’t fix anything… [XXX] Slowed down for speed bump engine shut down... pulled over came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, put in drive to restart engine and drive away… went to dealer.. scanned no fault (had a friend in the truck at time) [XXX] Slowed down right turn into store driveway engine shut down.. came to complete stop. E-brake auto engaged and it shifted into park.. press E-brake switch to release, push start, restart engine, select drive to drive away… two battery displays on… had to turn off and restart for the displays to clear. [XXX] Slowed down left u-turn engine shut down pulled over and came to complete stop. E-brake auto engaged and it shifted into park.. had to press E-brake switch to release, push start, restart engine, select drive to drive away… [XXX] Slowed down for speed bump engine shut down.. pulled over INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In two separate instances, after coming to a stop while driving (traffic light/stop sign) when attempting to accelerate the engine revved but car did not move. The car remained in the “run” position and the emergency parking brake engaged. Similarly the display alerted that safety parking brake was activated. Vehicle would not shift out of drive. Issue was remedied by turning engine off and then back on and disengaging the parking brake. This does not happen every time I stop the car and has happened only twice in the past 100 miles.

3 times in the last month, my 2023 Ram with only 25000 miles has stalled while I have been driving. The situation was I was in a line of traffic and rolling forward at approximately 5-10 miles per hour when the truck died, auto shifted into park and set the emergency brake. I then immediately hit the start button again and got a low battery voltage warning. I turned the car completely off and on again, then was able to move and continue with the flow of traffic with no faults. I took the truck to the dealership to have it diagnosed and they found that the truck logged a code P032F, which is associated with vehicles stalling. However, they stated they were unable to replicate it and there wasn't a fix currently available. I have also not been able to replicate it and it seems to happen completely at random. My safety and the safety of others was definitely a factor as I was stranded in traffic without the ability to move my vehicle. If I had not responded quickly, it could have caused an accident. Prior to this there were no symptoms of failure, and the truck drives completely normal until the event occurs.

While driving slowly in stop & go traffic, the engine shuts off unexpectedly, often while the vehicle is moving at a slow speed (e-torque switching from 4 cylinders to 8 upon slight acceleration. The truck additionally applies the emergency brake and the shifter remains in Drive. I have to hit the 4 ways, turn the engine "off", turn the nob to Park, remove the emergency brake, restart the engine, turn nob to Drive, stop the 4 ways and continue driving. It is terrifying on busy city streets during rush hour! Recently, the truck almost stalled when approaching a red light that turned green, it "stumbled" and the entire dashboard blacked out. I've owned this truck since mid-July 2023 & this stalling has happened on five (5) occassions - July 2023, November 2023, May 2024 & twice March 2025. Twice in the last week that included the blacked out dashboard. The stalling is intermittent and neither I nor the dealership repair can duplicate the issue. This is exactly the same issue that the many other Ram 1500 e-torque owners report. I'm terrified that I will be rear-ended & cause a major crash.

The vehicle has always had an issue with turn signal canceling the left hand turn probably fails 30/40% of the time. There was a recall on this but requires a diagnostic to be performed. This has been completed twice and didn’t fail, but service writer and tech both witnessed it not working during driving test. Problem is StarParts won’t send parts to dealer because it passes their diagnostic. After complaints to dealer now StarParts wants to run test a third time the dealer and I agree the outcome will be the same. I sent email to StarParts regional manager (Benton Kuchefskil) twice and he refuses to respond. Basically the issue is they confirm it does not function properly but they won’t repair it because it passes their diagnostics. I have been trying to get this repaired since December

The contact owns a 2023 Ram 1500. The contact stated that while driving at 45 MPH, the check engine warning light illuminated, followed immediately by the battery warning light. The contact stated that the instrument panel illuminated and the message "Low Voltage 11.3V" was displayed. The contact drove the vehicle to an independent mechanic and was instructed to return home and immediately call the manufacturer for assistance. The manufacturer was notified of the issue, and a local dealer was notified. The contact was informed to tow the vehicle to the dealer. The vehicle was towed to the dealer and the contact was informed that the alternator had failed and needed to be replaced. The contact was later informed that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure and suggested a reimbursement for a rental vehicle. The vehicle was not repaired. The failure mileage was 14,818.

Power steering went out while driving on Interstate around 70MPH. Check enginge light along with what seems all the lights and bells started going off. Tuuck shot down and would not restart. Towed to dealer and they said the Power steer rack had a short and needed to be replaced. All parts on on BO with no ETA

There is a severe throttle delay when pressing the gas pedal in all situations. From a stop to go when you press the throttle there is a severe delay causing a massive safety problem when pulling out / pulling into traffic / merging into a highway or roadway / wven while driving at any speed and you press the pedal there is a huge delay. Its a big safety hazard This is an issue on many ram vehicles from what i am reading on forums and even the dealership has acknowledged the issue but says ram wont resolve it. I am still trying to through ram and the dealership but no luck so far. I believe this is a setup/ programming problem straight from the manufacturer. Please help resolve this before someone gets hurt or killed.

On [XXX], while driving my 2023 Ram TRX, the driver’s side axle shaft failed catastrophically. Before the failure, I heard noise from the axle area, but no warning lights or indicators appeared. When the axle shaft broke, it damaged the brake line, causing immediate brake failure, putting my safety and others at risk. Had this occurred at high speeds or in traffic, the consequences could have been severe. I had the vehicle towed to I-10 Dodge Ram for inspection, where Service Advisor Ana Sepulveda denied the warranty claim. The denial was based on a superficial bumper scrape and minor scuff marks on suspension components, claiming these as “impact points.” However, these cosmetic markings do not justify axle failure, as no significant structural damage was found. An axle shaft should not fail due to a bumper scrape. This axle failure is a known issue in the TRX owner community, and many dealerships have acknowledged and approved warranty claims for similar failures. Despite this, I-10 Dodge is refusing warranty coverage without sufficient evidence, attempting to shift blame onto the customer. The failed axle shaft and damaged brake line are available for inspection. The issue has not been reviewed by law enforcement or an insurance representative, as this was a mechanical failure, not a collision. Given the serious safety risk of axle and brake failure, I urge Ram and NHTSA to investigate this widespread problem before it leads to serious injuries or fatalities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is the second time I am filing a complaint in regard to this issue. I was driving on a very busy road, when my vehicle had come to a complete stop. The dashboard read: “EMERGENCY BRAKE” in red, then the emergency brake had turned on by itself. After trying to turn off the brake, the vehicle completely turned off. I had to restart the vehicle, in which case it turned on in neutral. This was extremely dangerous for myself, and the people around me in the intersection. I can only hope this problem is resolved quickly.