2023 RAM 1500 Complaints

On three occasions now the engine has stalled after stopping for stop sign then attempting to accelerate and continue driving. When this occurs the emergency brake is also self deployed causing a sudden and hard stop. This could lead to a rear end collision and possible injury. Ironically this has happened at the exact same stop sign all three times. There were no warning lamps or any indication at all of any engine issues prior to or after the engine stalling. I have owned the vehicle for 16 months and it has 16k miles on it. The vehicle drives fine after each incident. I am contacting the dealer i purchased the truck from today about this issue. It will be the first time reaching out about this problem.

When I was driving on a very busy road, the emergency/ parking brake immediately turned on while the truck was returning back in motion, which made the car come to a complete stop. I had to manually turn off the parking brake, even though I was not the one to turn it on in the first place. This could have put the people behind me in serious danger, as they could have hit me and then been seriously injured. The problem was brought to the attention of the manufacturer, and they had just asked me if I had turned on the brake with my knee. After being met with an apology, I was asked to bring the truck into the servicer the following morning. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and they only appeared after this had happened.

Just before I was completely stopped at a red light, the engine died, the transmission shifted to park, and the emergency brake was set. After several minutes and several attempts, the engine started and I was able to drive it home. The only indication something was wrong was the “Check Engine” light was on. That light was off the next morning. I took it to the local Ram dealer to be checked out. The result of the computer diagnosis was “Nonplausable codes.” They said there was nothing they could do. Our fear was (and remains) is that this might happen again while driving at a higher speed in heavy traffic. That could possibly cause serious injury or death, or both. Due to that serious concern, we took it back to the dealer and ask them to keep it for a while to see if it happened with them. While they had it, different personnel drove it over 400 miles, but the problem was not reproduced. Also, no recall has been issued for this model truck. However, there has been a recall for other models with the Etorque engine because of unexpected stalling. We are concerned every time we drive it. In fact, my wife will not drive it nor take the grandkids anywhere in it.

The contact owns a 2023 Ram 1500. The contact had received notifications of NHTSA Campaign Numbers: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) and 24V729000 (STEERING, EXTERIOR LIGHTING); however, the parts to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

The Issue I am having is related to the Start/Stop function in the vehicle. Under normal circumstances when Start/Stop is on, and when it engages at a stop, the engine turns off when the brake is depressed. When lifting your foot off the brake, the engine restarts and you can immediately drive forward. My concern is when I come to a stop on an incline, which is very common in the Cincinnati area. When I come to a stop on an incline and Start/Stop is on, and when it engages, the vehicle turns off as it should. As I lift my foot off the brake, the engine starts... All seems fine up to this point... However in my situation, the transmission does not engage immediately. The vehicle will rev up to about 2K RPM and about 2 seconds later the car jerks into forward motion. This happens nearly every time I come to a stop on a hill. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY IF YOU ARE MAKING A RIGHT HAND TURN ON RED... A couple times, I thought I had plenty of room to make a turn only to have another car seem to be right on top of me by the time the my vehicle transmission engaged and I started to move. I took this vehicle to a RAM dealership only to have them say the issue could not be duplicated and that it is operating as designed. I was informed to simply turn off the Start/Stop system. That is NOT a satisfactory answer, especially when there isn't a way to permanently turn the system off. Frustrated with that dealership, I currently have it at another dealership and am currently being told a similar story, but was also told that it can be normal for it to take a couple seconds for all systems to begin talking to each other once the vehicle restarts. Not satisfied with that answer, I am going on a test drive with them tomorrow morning. If the answer is in fact that this issue is as designed, then there should be a large warning label on the dash to TURN OFF START/STOP ON HILLS or the software updated so Start/Stop does not engage on inclines.

Multiple issues where slowing down to a stop the truck will stall and go automatically to the parking brake. Have to restart and then turn the parking brake off. Seriously a safety issue. Seen several issues concerning this on the internet. This is a very serious issue and needs to be addressed immediately. Thank you

The contact owns a 2023 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shifted to a lower speed. The vehicle was driven to the shoulder of the road and the contact turned the vehicle off. The contact stated that when the vehicle was started, the system was reset. The contact stated that the failure had occurred several times. In addition, the contact stated that the failure occurred while driving at various speeds. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was scheduled for an upcoming diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

I took my vehicle in to the dealer for a safety recall related to the ABS control module. Apparently it was software related and they said they would update the software. After the update a "Marketing Notification" shows up on my screen upon engine start and engine shutdown. It says Discover AppMarket! In-vehicle marketplace for Learning, Gaming & Connected Services. Tap Apps-Other-AppMarket-Games & Digital Store. Call 800-777-3600 for questions or if you choose to opt out of these messages. This is unbelievably criminal.

I had an single vehicle accident while visiting Oregon that I have not been able to explain. I have a 2023 Ram Eco Diesel that has a newly issued recall for the Electronic Stability Control failing. My vehicle left the road way and down an embankment after braking for some Wildlife crossing. When I applied the brakes my vehicle went off the left side of the road. The brakes never locked up. After the accident occurred my Electronic Stability Control warning light stayed on, and my Four Wheel Drive unavailable warning light came on as well. My Truck is still undecided as to weather it is totaled or not. It is sitting in a local repair shop waiting on further diagnosis. I had the accident in late August (XXX) and this new ESC recall was sent out and received in early October (03). I think my accident has now been explained. I am having some minor back pain, neck pain and dizziness from my neck stiffness but do not feel painfully injured. But this accident has caused me a whole lot of aggravation. I had to leave my travel trailer in Oregon. I had to pay storage for my travel trailer for a year. $1000. I had to pay for enough repairs to get my vehicle home. $500. I am without a vehicle for, well, nobody knows how long. I will be sending a copy of the recall to my State Farm Claims team. Can I file a lawsuit against Stallantis? (Ram)? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine shut off completely will driving at low speed (20 MPH) on a city street, applied brake to make a left turn, when turn was complete, light came on to put vehicle in park, noticed no RPM and that the engine had stalled. When I cam to a complete stop, the transmission shifted to park and the emergency was set. Engine restarted fine and vehicle continued normally.