2025 RAM 1500 Complaints

When I receive an alert for approaching emergency vehicle EVAS (Emergency Vehicle Alert System) powered by HAAS, the audio is completely muted on my radio and the only way to fix it is to manually reset the radio, which requires digging into the menu, taking eyes off the road, it's the opposite of safe. My audio will not work after receiving one of these alerts until the radio is reset.

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted to schedule an appointment; however, on the day of the appointment, the dealer called and informed the contact that parts were not available, and that the manufacturer was shipping a limited amount of parts to the dealers. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

As I was driving at 55mph on the hwy I started smelling gas. I thought it was the car in front of me so I was just going to pass him, but quickly realized I did not have the power to pass another car. So I pulled over on the highway and got out of my truck and noticed flames dripping from the center of the vehicle by looking at the front driver wheel area. I tried to put out with a fire extinguisher that a bystander had given me, but it was just too late in the truck was engulfed in flames.

Dash will go black/blank while driving, so no speedometer is available. Has happened at low, and highway speeds. Software update/recall has already been performed.

The contact owns a 2025 Ram 1500. The contact stated that while driving out of the driveway of the residence at an undisclosed speed, several unknown warning lights illuminated related to the trailer control module; however, a trailer was not attached to the vehicle during the failure. The warning lights were continuously illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The vehicle was not repaired due to parts not being available. The contact was advised to call the manufacturer for further assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

Received notice of recall 03D via Ram trucks mobile app. Called my local dealership to schedule the truck in for the recall. I was told “there are no parts available at this time to satisfy the recall” and that the dealership has over 400 vehicles currently on a wait list for parts.

I am writing to formally escalate a serious and ongoing defect involving my Ram 1500. Despite multiple repair attempts at an authorized dealership, the issue has not been resolved. The vehicle repeatedly shuts off unexpectedly, which creates a significant safety risk while driving. I have already taken the vehicle to the dealership three separate times to address this problem, and the defect continues to persist. Because the dealership has been unable to properly repair the vehicle after multiple attempts, I am requesting that this matter be immediately escalated to a regional case manager and a Ram Field Technical Specialist for review. In addition, I would like to formally report a very concerning interaction with your customer care department. When I contacted customer care to seek assistance regarding this issue, the representative I spoke with was extremely rude and unprofessional. During the call, the agent refused to provide her name or identification when I asked, and the call ended with the representative hanging up the phone while I was still trying to address my concerns. This experience was very disappointing and did not reflect the level of customer service I expected. Given the repeated repair attempts and the ongoing safety concern, this situation may qualify under the New York Lemon Law. If the defect cannot be resolved promptly, I will pursue the remedies available under the New York Lemon Law, including a possible vehicle replacement or manufacturer buyback. Please contact me as soon as possible with a case number and the next steps to resolve this matter.

When stopped for a short period of time like at a traffic light/ in a traffic back up driving 5-10 mph the truck will shut off and all electronic will shut off as well it takes 5-10 seconds to restart the truck wich is very unsafe in heavy traffic

While driving into town, the dashboard illuminated with every warning light before the vehicle suffered a total electronic and engine shutdown. This happened twice—the second time while I was mid-turn in an intersection. Several vehicles had to slam on their brakes to avoid a high-speed collision with my stalled truck. I had to get the vehicle towed as it is fundamentally unsafe to operate.

There have been systemic cylinder misfires (each cylinder), anomalous electrical architecture behavior, and transmission calibration irregularities. The check engine light indicated multiple cylinder misfires, which I understand from the dealer is a common issue with the 2025 model. As the driver, there are a few major issues: Chassis Vibration-pronounced shaking or shuddering transmitted through the steering wheel and seat, particularly during the first engine start of the day or idling. Idle Instability-An erratic or surging idle, where the tachometer needle fluctuates noticeably without any throttle input. Throttle Hesitation-A distinct stumble, lethargy, or loss of power when attempting to accelerate from a stop or while merging. It also requires more energy to accelerate, and stops faster. This problem has been addressed at three (3) CDJR dealerships now, and is still ongoing. The car only has 26k miles on it.