2020 RAM 1500 Complaints
View complaints related to 2020 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2020 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 RAM 1500- Galesburg, MI
The contact owns a 2020 Ram 1500. The contact stated while driving 65-70 MPH and towing a trailer, the traction control engaged, and the vehicle went into LIMP Mode. The Police had aided with getting the vehicle off the roadway. The traction control and engine warning lights were illuminated. The vehicle was taken to the local dealer, and two unknown local dealers were unable to determine the failure. The vehicle was not diagnosed or repaired. The brake control was previously replaced. The manufacturer was contacted and referred the contact to the dealer and the NHTSA Hotline for assistance. The failure mileage was approximately 2,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Allentown, PA
Exhaust manifold is ticking after only hitting 47k miles. Of course the warranty has been out for a month now. The dealership won’t cover it quoting me $3,200 to replace both of them.
Source: NHTSA WEB SITE -
2020 RAM 1500- Highland Heights, KY
The contact owns a 2020 Ram 1500. The contact stated that whenever the weather was below 50-degrees, after refueling the vehicle, the gasoline started spilling out of the fuel filler neck. The contact stated that refueling the fuel tank slowly prevented the gasoline from spilling out of the fuel filler neck. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the fuel pump and gas tank were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Source: NHTSA WEB SITE -
2020 RAM 1500- Pooler , GA
The windshield wiper system is currently pumping wiper fluid but not on the windshield, instead it is somehow sending it to the passenger side of the front hood and draining directly on the ground. I took it to the dealer and was told several other vehicles came in with the exact same issue and was told it would be addressed but as of now it has not
Source: NHTSA WEB SITE -
2020 RAM 1500- Overland Park, KS
There was a griding under the hood and may lights went out. The dealer said my ETORQUE/alternator needed to be replace. That was done approximately 4/10/25 under an extended MO PAR warranty. Since getting the truck back, it has stalled on me 3 separate times, all at red lights. Twice when the 'auto stop' was engaged and then the car lurched forward after the stall had occurred for about 2 seconds, the third time the 'auto stop' was off, and the stall occurred for about 4 seconds, the car rolled backwards even though it was in drive and then it lurched forward and went. Dealership can't replicate the issue so they are telling me can't fix anything. I am very worried that the car will stall on me at another light or on the highway and something very terrible will happen.
Source: NHTSA WEB SITE -
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2020 RAM 1500- Wenatchee, WA
Have a whirring, whining noise and at my Feb 2025 service, was told it was the e-torque assembly bearing and it was loose. Part is on back order for months since this is a common issue and will cost over $1400 for part alone. Was told not covered under warranty but believe that the dealership is wrong BUT am reading it was recalled in the 2021 RAM 1500 but I am having same issue with my 2020 and I am reading I am not alone.
Source: NHTSA WEB SITE -
2020 RAM 1500- Stafford, VA
Due to the recall Z96/NHTSA 22V-767 my fuel pump failed in 2023, causing my check engine light to come on due to a fuel injector warning. The dealership replaced the fuel pump, but nothing else was replaced or checked. In April 2025, my check engine light came back on for a #4 Glow Plug issue. The truck at this point had 56k miles on it, and was out of warranty. I took it to a local mechanic, who found the glow plug had shrapnel on it, causing it to fail. He believes it is due to the high pressure fuel pump failure the previous year, releasing debris into the fuel system. This is a safety issue due to the loss of engine power, and if multiple cylinders are affected could cause the vehicle to go limp.
Source: NHTSA WEB SITE -
2020 RAM 1500- Olivehurst , CA
So I am driving on the freeway 70mph and I get a message on my dash that says service shifter then every single light on the dash came on and started to make a beeping noise. I pulled over on the side of the freeway and then all the lights dissappear except check engine. I continued to drive to next exit and this time all lights came on again and truck appeared to be shutting off and turning back on while driving, steering wheel got hard to move all while all lights turning on, on dash. I have taken to shop 3 times first time they told me it was battery so I purchased battery and diagnostic fee for 600. Still continued to have issues even after replacing battery. Then they tell me they don't know what's causing this issue and the truck hasn't been fixed. I'll let the truck sit a few days and check engine light is gone and it will drive normal until the issues pops up again. I just don't know what to do about issue and have lost hope nobody seems to know what's causing thr issue. I have videos of this happening multiple times and I show to shops and they are just im awe and can't figure out what is happening. This happened to me yesterday 4/25/25 and while driving the truck started to show all lights on dash and immediately put itself into park while I was driving about 20 mph. Turned the truck off and started it back on again and got the service shifter message and drove home slowly and truck sat in driveway. I've taken in the truck multiple times and nobody seems to know what is causing the issue and I'm tired of spending money things they believe it to be. Any help would be greatly appreciated as we are starting to lose hope on this vehicle and are thinking about letting get repossessed as it's not useful to us if it can't be fixed
Source: NHTSA WEB SITE -
2020 RAM 1500- Mohnton, PA
The contact owns a 2020 Ram 1500. The contact stated while stopped at a traffic light, there was an abnormal rattling sound coming from the engine. The contact pulled over to the right side and attempted to restart the vehicle; however, the vehicle failed to respond. The contact stated that the vehicle was taken to Town and Country Garage. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 61,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Austin, TX
MGU failure leading to car battery being completely drained and unable to run until replaced. Started with bearing noise coming from MGU alternator. Then check engine light came on. Before long a low voltage alarm appeared and was able to safely pull over before truck died. Truck is now unable to be driven until replacement of MGU. Dealer has been unable to source part for over a month and could be at least another month before part is ready to come in. Issue appears to be pretty common on 5.7 L Hemi E-torque Ram 1500's as was told part on back order at this time for over 3,000 other customers
Source: NHTSA WEB SITE