2020 RAM 1500 Complaints
View complaints related to 2020 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2020 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 RAM 1500- Flemington, NJ
The alternator generator is making us squeaky noise. I’m afraid that it’s gonna seize as I drive and I’ll lose power of the brakes and the steering checked with the dealer. They don’t have the part. They don’t know when they’re gonna be able to get it the part. I called junkyards call other auto parts stores. No one has got it’ I also went in the Mopar website and they also don’t have it
Source: NHTSA WEB SITE -
2020 RAM 1500- Romeoville, IL
Steering became sluggish, jerky and erratic. Started sounding like the power steering pump was struggling/straining. I put it in the shop and they claim it’s the eps and rack and pinion gone bad. It is being replaced. How unsafe is this at low or highway speed? How many other complaints are there on this same subject and part? 2019 eps was recalled. How do I find out if I have 2019 parts in my 2020. I know sometimes they are interchangeable. I look forward to hearing from you.
Source: NHTSA WEB SITE -
2020 RAM 1500- Long Beach, MS
Driving down the road, my auto start stop failure light appeared on dash, followed by a check engine light and a battery light. Tried to pull over on the side of the road when I lost all electrical components including power steering, ac, radio etc. the truck slammed itself into park abruptly and turned itself off. I was stranded on the side of the road and nearly got hit by passing cars several times as I was in a curve in the road. After further investigation it has been determined that the bearings inside of the generator (part number: 68623194AB) went out. The part needed to fix the truck is not being made by the supplier and I have been nearly 2 months and counting paying for a truck to sit and look pretty as the truck is completely unusable. One dealership told me this part was on back order for over Five thousand customers.
Source: NHTSA WEB SITE -
2020 RAM 1500- Baltimore, MD
The contact owns a 2020 Ram 1500. The contact stated that while driving 25 MPH, the vehicle shut off; however, the vehicle kept running for several more feet. The contact attempted to bring the vehicle to a stop. There were no warning lights illuminated. The vehicle was towed to the residence. While the vehicle was at the residence and turned off, the alarm sounded. The vehicle was then towed to a dealer, but it was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Hoover, AL
Suddenly engine light, tps and shifter turned on , I restarted the vehicle and disappeared but later my truck did not start and it is dead
Source: NHTSA WEB SITE -
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2020 RAM 1500- Hampto, VA
The 48V Belt Starter Generator failed on my 2020 Ram 1500 with the 5.7L eTorque system. It caused my truck to stall in the middle of a busy intersection at a red light. The battery drained fast, and I couldn’t move the truck out of the way. I was stuck in a dangerous spot cars were coming around a turn at 45–55 mph, and since my hazard lights started dying too, I had to get out in the rain and wave people away so they wouldn’t hit me. I was honestly afraid for my life. I ended up calling 911 and my insurance to get towed out of there. Before it happened, I saw a battery warning and something about the battery system. A mechanic and a dealer confirmed the issue was the 48V generator. I started calling around for the part, and every dealer I spoke with told me it’s on national backorder. One told me there were over 2,600 people already waiting for it, another said over 3,000 are on the list and no one has any idea when they’ll get them. There are a lot of people dealing with this, and it’s not just an inconvenience it’s dangerous. This part failing leaves people stranded in traffic, sometimes without power or lights. Something needs to be done. A recall would be the right thing.
Source: NHTSA WEB SITE -
2020 RAM 1500- Cumming, GA
The contact owns a 2020 RAM 1500. The contact stated that while driving at an undisclosed speed, the rear windshield inexplicably shattered. No warning lights were illuminated. The vehicle was taken to the dealer, but refused to inspect the vehicle for unknown reasons. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Ballantine, MT
The motor generator has effected the ess (engine start stop) system and at a stop it does not restart the vehicle when you let off the brake. It startes and then jumps forward creating a safety hazard if there is a vehicle in front of you or a pedestrian in the crosswalk. This is a concern that seems to happen with this system frequently through web searches that I have seen. My truck is at a dealer now to diagnose the problem with the system.
Source: NHTSA WEB SITE -
2020 RAM 1500- Los Fresnos, TX
Truck was responding perfectly fine until we stop to watch a movie at the theater last night. After the movie I turn on the truck and notice my power steering was not working and everything else on my truck works fine.
Source: NHTSA WEB SITE -
2020 RAM 1500- Yuba City, CA
The contact owns a 2020 Ram 1500. The contact stated that the driver's side sun visor was fractured, causing the sun visor to fell and obstruct the contact's view while driving. The contact stated that the driver's side sun visor had previously been replaced three times, and the passenger's side sun visor had been replaced four times; however, the failure persisted. The vehicle was taken to the dealer, who determined that the driver's side sun visor needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE