2020 RAM 1500 Complaints

The Back Window By Factory Default. The model with One Big back window with mini Slide window in middle.Its been Verified By Authorized Mechanic and Autobody Shop.Have Documents but need Mopar or NHTSA help to fix this Safety issue.I now have water seeping into Cab.Ruining my Interior.Please help me

There is a high whining noise followed by a loss of power steering. There is a recall for the EPs system that stopped in 2019; however, 2020 is still using the same part. The recall should be extended to cover all vehicles manufactured using the part numbers associated with this issue. My truck is only at 50k miles, never off-roaded or abused, and maintained religiously by my personal mechanic. I was driving at 78 mph, and the steering locked up due to this issue. This created a hazardous scenario for me. The wheel released moments later, causing me to overcorrect and almost hit another car traveling on the highway in the adjacent lane. This has happened several times over the past week. I have adjusted my driving style until I can afford this VERY costly repair.

The Alternator Generator (MGU) failed and I was driving on the road when it happened causing the electronics to start going dark one after the other then dark screen and lost power steering. Thank God I was close to the side of the road and rolled out of traffic's way. The truck was towed to the mechanic who confirmed it is the MGU. The problem is that this part is on back order with no ETA. So I have a 2020 RAM Laramie with 39,000 miles only sitting in the shop. If this happened on the highway, an accident would have been guaranteed. I was simply lucky.

1. Safety Issue 1: Cracked Exhaust Manifold & Exhaust Leak Description: Loud knocking noise on startup, strong exhaust fumes entering cabin. Dealer Diagnosis: Both exhaust manifolds cracked, multiple broken bolts. Risk: Potential carbon monoxide poisoning, engine damage, and fire hazard. Dealer Response: Refused repair, quoted $3,500. No assistance from Chrysler. Pattern Failure: Online forums show many owners with identical issues—clearly a manufacturing defect. 2. Safety Issue 2: Dashboard Delamination & Toxic Fumes Description: Dashboard surface peeling, strong chemical odor in cabin. Risk: Toxic off-gassing causes headaches/nausea; peeling material obstructs visibility. Pattern Failure: Widespread reports for this model/year—faulty adhesive is to blame. Manufacturer Negligence: Chrysler and dealerships are aware but refuse responsibility, blaming "wear and tear." Exhaust leaks and toxic interiors are unacceptable safety hazards—yet no recall exists. Request to NHTSA: Investigate these defects for potential recall. Force Chrysler to acknowledge and repair affected vehicles. Urgency: Driving this vehicle is a health risk. NHTSA must act before more are harmed.

This is the second time this has happened (03APR25). The first time this occurred, 20JUL25, I had to pay (Bill attached) to have the ABS Module replaced. Today several service lights came on not limited to: Service 4wd, 4wd Trans Case overheat, stabilization system, and the traction control light came on along with the 4wd High light and both the 4wd High and 4wd Low indicator lights were all flashing. When parked the emergency parking brake was automatically set. (break) I have all the documentation from the first occurrence and an additional recall notice (Attached) of which states contact the dealer, whom said that it was not their responsibility. Then I contacted Stellantis recall office, and they said they would get back with me and never have and today most all the sensor faults flashed on the display. The truck locked in 4 high up until I parked it.

The contact owns a 2020 Ram 1500. The contact stated that when the vehicle was started, on several occasions the contact observed an abnormal ticking sound coming from the front of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.

The contact owns a 2020 Ram 1500. The contact stated that the trim on the rear glass detached and failed to prevent water from entering inside the vehicle. The contact stated that there was water accumulating underneath the carpet, and there was mold on the carpet. There was no warning light illuminated. The contact stated that recently the third brake light failed and allowed water inside the vehicle. The vehicle was taken to a dealer, where it was determined that the plastic trim had detached. The contact related the failure to TSB: 23-074-23. The repair was pending. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.

Drivers side visor broke at the support point and fell down obscuring drivers' vision while driving on the highway. Required holding visor up with one hand while pulling over. This situation has reoccurred several times while waiting for an appointment at the dealer. Broken plastic shaft is the cause. Upon inspection this is an under sized plastic shaft. Other sources report this is a common problem since 2019. It is a dangerous situation having your vision blocked while in traffic. Ram says it is an out of warranty, pay for the repair issue. Vehicle has 49500 miles. New visor looks like the old one.

Around 86,000 miles, a metallic like noise that one would associate with a worn bearing began within what i determine to be the E-torque MGU. Subtle at first, but you could tell something wasn't the same with the sounds you hear within the engine. Between then and my current 88,800 miles, the metallic sounds has gotten more aggressive, which is logical to assume that might happen if a bearing part is wearing down. Just today, 3/21/2025, an uncomfortable rattle sound and visible vibration of the MGU unit appeared suddenly, making me uncomfortable to drive the vehicle any further without immediate repair for fear of risking un-necessary damage to other critical engine componenets.

Smoke, burning smell entering cabin area while driving and using heater. Look up issue, found many people had the same problem involving heater core leaking/failing early.