2020 RAM 1500 Complaints

The contact owns a 2020 Ram 1500. The contact stated that after driving 35-45 MPH, the contact approached a stop sign, and the vehicle stalled. The vehicle failed to restart after pushing the Push-to-Start button. The traction control warning light was illuminated. Additionally, the key fob not recognized message was displayed. The vehicle was towed to an independent mechanic, who determined that the failure was due to the relay module and PCM and referred the contact to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 80,000.

The E to alternator quit rear bearing bad was told that the part was on backorder. It’ll be 68 months for part to come in. We need to have a better description on what bearings they use for the alternator.

The contact owns a 2020 Ram 1500. The contact stated while driving on the highway at 15 MPH, the vehicle experienced a loss of automotive power and the transmission unexpectedly downshifted from 4th to 1st gear. The contact stated that the "Shift to Park, and then Start" message was displayed. No warning lights were illuminated. The contact stated that the vehicle shut off and coasted to a stop. The contact parked the vehicle on the side of the highway to restart the vehicle and continued driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.

Every winter, since 2020 when I fill my gas tank with gas, the nozzle stops every time I squeeze the gas pump at the gas station. My tank will only take a couple gallons before the nozzle stops. I spend upwards of an hour at the gas station to just fill up my tank half way. Stellantis makes faulty gas tanks and has been for years. This faulty gas tanks forces customers to take their car into the shop and "forces" customers to purchase new gas tanks and fuel pumps. The gas tanks are faulty, they can cause harm due to faulty vent release. Multiple lawsuits have been filed in the past due to this issue, but Stellantis refused to recall and/or reimburse customers for this.

Vehicle has stalled twice while approaching stop signs, given me a “service start/stop system” light and makes a loud whining noise. These symptoms are caused by a faulty eTorque generator. The generator is on back order for nearly 5000 other customers experiencing issues with the eTorque system. It is extremely unreliable and will cause accidents if the generator breaks and stalls the truck while in motion. A recall should be issued ASAP and Stellantis should be pressured to fulfill the back orders for those experiencing faulty generators.

The contact owns a 2020 Ram 1500. The contact stated while operating the vehicle, the front driver’s side seat belt did not properly retract to secure the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 48,000.

MGU bearing failing, and no stock available, they suspect it may be months before the part is available

The contact owns a 2020 Ram 1500. The contact stated while the vehicle was parked, the contact noticed a burning odor around the exterior of the vehicle. The contact performed an inspection and determined that the burning odor was coming from underneath the vehicle. The vehicle was started, and an error message was displayed, instructing the contact to take the vehicle to the dealer within the next 200 miles. The vehicle was taken to the dealer where it was diagnosed with a fractured diesel exhaust fluid (DEF) system. The contact was informed that the DEF system needed to be replaced. The vehicle was not repaired and remained at the dealer for further additional diagnostic tests. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

My MGU (special name for alternator on Ram E-Torque) went bad. Starts out as grinding noise (no check engine light yet) then shortly after - total failure. Mine has total MGU failure with check engine light on and voltage warning lights to. I have a an appointment on Feb 12 2025 to replace it. They said it’s going to take about 45-90 days for a replacement part. When failure of this part happens the bearings go first, with a possibility of fire risk, in my opinion. Metal grinding on metal creates friction then fire-in my opinion. I researched and talked to some parts managers at ram dealerships. The MGU is a joke. Everyone of them will fail prematurely. Look into this please. There are 5000 MGU units supposedly being produced and shipped out across the country. Those are being shipped out very slowly when available. Nothing fast about these replacements. And lastly, apparently Ram has decided to not make the etorque available on the V8 engines anymore. Only the V6 engines have them.

When slowing down for a stop the transmission will shift into neutral and a warning will pop up on display “shift to park then desired gear” this is happing on my 2020 ram and my sons 2019 ram but the dealer says there is no fix. I checked online and it looks like it’s happening a lot.