2020 RAM 1500 Complaints

The contact owns a 2020 Ram 1500. The contact that the vehicle was taken to the dealer due to an electrical failure. The contact stated that the 12-Volt battery had been replaced three times, and the taillight bulbs and front headlight low beam bulbs were replaced several times. The contact stated that when the vehicle was diagnosed by the dealer for the electrical failure, the contact was informed that the front differential seal had failed and was allowing water to leak into the differential, causing the differential to rust. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 107,000.

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, the dashboard and infotainment screen intermittently darkened, and the key fob was inoperable. Additionally, the vehicle failed to shut off as needed. The failure had occurred on several occasions. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was discovered that there was an issue with the electrical system; however, the independent mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.

My driver and passenger sun visors fall from the mounting arm and will not stay attached.

The truck has an issue with 3rd gear. It wants to jolt forward and if it doesn’t catch speed it goes into “limp” mode. It’s a safety feature where it goes as fast as 2nd gear needing service to Electronic throttle body, stop/start system, and electronic stability control.

Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.

Power Distribution Center/Relay box failure. Contacts in box melted for ASD Relay. Incident occurred while driving on the highway at 65mph. Vehicle without warning had power loss in accelerator, and started downshifting gears. Dash immediately said “park and restart required.” Attempting to start engine, vehicle would crank/no start. After several attempts, vehicle restarted and resumed normal driving until “park and restart required” happened again. After vehicle shut down multiple times on highway, I was able to make it home and diagnose problem. I checked the fuses and relays on the PDC and found ASD relay intact with no burn or scorch marks on contacts. However, the socket is missing contacts within the pdc. I reproduced said problem by moving the ASD relay with vehicle running. There are no warning lamps, messages, or codes to show any kind of failure.

The contact owns a 2020 Ram 1500. The contact stated while driving 55 MPH, the vehicle began to shake violently, after which, the vehicle lost motive power. The engine stability warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil cooler, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.

My backup camera screen freezes and glitches two or three seconds at a time while I’m backing up and I can’t see what’s going on.

The plastic seatbelt bracket over the right shoulder for the middle seat in the second row of the truck constantly breaks. I have had it replaced multiple times and it breaks immediately. This causes the seatbelt to be loose and fall into the crack between the seats. The seatbelt would malfunction and cause significant harm in an accident:

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.