2020 RAM 1500 Complaints

The contact owns a 2020 Ram 1500. The contact stated that while driving at 45-50 MPH, the check engine warning light illuminated. There was an abnormally loud sound coming from the exhaust. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 48,000.

Vehicle was involved in a front end collision and was determined to be a total loss . None of the air bags deployed

Driving on local road in Abilene Tx and got the message “Power Steering Unavailable Service Required” and the electric steering was inop for about 3-5 seconds. The message came on several times during their minute drive.

Just got on the local road and “power steering unavailable service required” message displayed twice for about 5 - 10 secs with the corresponding difficulty in turning steering wheel. Snapped a photo of message

On [XXX] while exiting [XXX] at [XXX] and [XXX] , The steering wheel on my 2020 RAM 1500 completely locked up. There were no prior warnings—no dashboard lights, unusual sounds, or other indications of a problem. It wasn’t until I had significantly slowed down that I was able to apply enough force to get the vehicle into a nearby shopping center. The dashboard warning light did not appear until my vehicle was almost stopped. The dashboard error messaged indicated there was a "Power Steering Failure." Following this incident, I took the vehicle to the nearest CDJR dealership. The vehicle intake was handled by the Service Advisor advised that it may be the steering rack. The following week, we were advised that the vehicle was ready for pick-up and the service technician diagnosed the issue as an internal fault in the instrument panel switch bank. The switch bank was replaced per service protocols, diagnostic codes were cleared, and the system was thoroughly tested. The technician confirmed that the problem had been resolved. However, on [XXX], after retrieving the vehicle from the dealership, I experienced another alarming failure. While traveling at approximately 65-70 MPH, my steering wheel suddenly locked AGAIN. At that moment, I was surrounded by traffic, including an 18-wheeler next to me. The situation was life-threatening, and I feared for my safety. My thoughts were immediately consumed with concern for my daughter and husband as I fought to maintain control of the vehicle. Fortunately, I was able to bring the vehicle to a stop, but the experience was nothing short of terrifying. A week has passed, and I am still deeply shaken by the event and appears it may be the rack after all. Other owners have reported similar failures with the RAM 1500's power steering system and is not an isolated case. It poses a grave risk, and is not an isolated case. It poses a grave risk, not only to the driver but to all motorists on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

Just pulled out of the garage, put it into drive, and some red words were displayed for about 5 to 15 seconds stating something to the effect that “your steering is inoperative, take to dealer or something like that,

Vehicle randomly says "shift to park" after making soft turns like going in a uturn under a bypass . Once the speed drops under 5mph, the truck then puts vehicle in park, and turns off. Dealership could not find the problem. Mechanics are unsure. Ongoing for 3 years. Very unsafe.

Vehicle steering locked while driving at highway speed, dealer tested system and replaced a can bus switch. Upon driving home from dealership (after fixing) the steering once again failed. Luckily no one was injured. We did get a warning steering failed only after the steering locked and was immobile. This is the most critical part of a vehicle and should not fail in under 50,000 miles and fail to the point of uncontrollable. This is a horrible design, someone is going to get killed if this does not get addressed and Stellantis recalls these faulty components.

UNKNOWN GOT IN THE TRUCK, started it and it idled for about one minute, then every single light or electronic started flashing, with the pace of the hazard lights, which the hazard lights stayed on, no matter how many times I pushed the hazard buttons, and the horn was blowing lightly also, about 2 minutes of this , I turned the truck off, came out the next day and it was completely dead, no electricity at all! Charged battery( which is new by the way) and it fired right up! But now it’s extremely sluggish, missing and jerking, the electronics in these are garbage! Looks great but who wants something that is advertised Wi-Fi available!! Ha not on the 2020 models!!! I’ve got the big screen! Call att, they say there’s an issue with ram, so I’m not happy! And this the only vehicle I have to transport my family

While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)