2023 RAM 1500 Complaints

First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warning lights flashed on and lost power. Eventually restarted and drove to dealership. Mechanic visually witnessed vehicle lose power again while in inspection bay. Engine control module was replaced during visit. Two weeks later, vehicle failed to start again with same symptoms of all the warning lights and check engine lights being on. Vehicle was able to start next day and was driven straight to dealership where it currently sits. These repeated and spontaneous engine failures, including when driving at highway speeds, are an extreme risk to my life and the life of others and are unacceptable for a vehicle with 45,000 miles.

Ram 1500 Big Horn Limited 2023 was totaled in accident. Front end collision. None of the air bags deployed.

The contact owns a 2023 Ram 1500. The contact stated that while driving at various highway speeds the transmission had erroneously downshift causing the vehicle abruptly reduce speeds. After pulling over and switching the transmission to park and back to the drive position the vehicle operated as normal. During the failure no warning lights or messages had displayed. The vehicle was taken to the local dealer who unable to determine the cause of the failure. The contact was informed that no service codes related to the failure were identified. The manufacturer was not yet contacted regarding the failures. The failure mileage was 35,000.

The contact stated while driving at approximately35 mph, minor occupant struggling, back right seatbelt was strangling child, kept tightening up when trying to retract the seatbelt but it would not. The contact had to pull over and received assistance from citizens the seatbelt ultimately had to be cut. This was the second time this incident happened. the seatbelt was previously replaced from a prior incident with a minor occupant. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 18,000.

The contact owns 2023 Ram 1500. The contact stated that upon purchase of the vehicle, the vehicle was serviced for NHTSA Campaign Number: 23V799000(Steering, Exterior Lighting). Despite the recall repair, the contact stated that the failure continued to occur as the high beams would active when using the turn signals. The contact stated that the failure was most prominent at night as the high beams would become so bright that it would blind other drivers. The dealer was notified of the failure and the contact was given a diagnostic fee to have the vehicle inspected, the contact denied the service. The manufacturer was then notified multiple times about the failure and the contact was given two case numbers regarding the defect. The vehicle was not repaired. The failure mileage was approximately 52,600.

Driving down the highway in heavy traffic and the truck shutoff unexpectedly, I came to a complete stop and luckily avoided being rear ended and had to go from Drive and Park and recycle the ignition to restart the truck and limp off to a safe place.

To whom it may concern, I am the owner of a 2023 Ram 1500, VIN: [XXX] ], currently located in American Samoa. My vehicle has an open safety recall (Recall # [75B/NHTSA 24V-653 & A1B/NHTSA 24V-729). As you are aware, American Samoa is a U.S. Territory; however, there are no authorized Chrysler, Jeep, or Ram dealerships within the territory to perform the required safety repairs. Because this is a safety-related recall on a U.S. Market vehicle, I am requesting an "Out-of-Area" remedy. Specifically, I am requesting that Stellantis: Authorize a local independent repair facility (such as Samoa Motors in Tafuna) to perform the recall repair. Coordinate the shipment of necessary parts and technical instructions to said facility. Provide a direct payment or a guaranteed reimbursement authorization for the labor costs associated with this repair. If a local repair is not possible, please provide instructions on how Stellantis intends to fulfill its legal obligation to remedy this safety defect in this U.S. Territory, including any provisions for vehicle transport to the nearest authorized dealer (Hawaii). I look forward to a prompt resolution to ensure this vehicle is safe for operation. Sincerely, [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When slowing down in traffic or approaching a stop sign vehicle will stall then turn off. This will than cause the vehicle to abruptly stop. Emergency brake is then engaged. It takes 1-3 times to engage vehicle to restart using the push start button. This happens with in 2-4 blocks of a cold start or even after 15 minutes or more of driving. This vehicle has been in the Dodge dealer several times with them not able to duplicate problem. This happens several times a month. Have been told by dealer it does NOT show a "code" for them to locate problem. When vehicle stalls it puts emergency brake on and alternator light comes on. After vehicle is re started you must pull over and turn vehicle off for few minutes to get alternator light to turn off. Volume of gas in tank seems to have NO bearing on when this vehicle stalls. This vehicle stalling happens more frequently when outside temperature is 50° and above. Happens more frequently with warmer temperatures

My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including the inability to properly use the various vehicle drive-modes as driving conditions dictate. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: [Insert brief personal symptoms: e.g., black screen while driving, loss of HVAC, camera not available, system rebooting, etc.] Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.