2025 RAM 1500 Complaints

On [XXX] I turned on a [XXX] in Amelia Co Va when I pressed the gas to get up to speed, all of the sudden the headlights, dashboard lights, interior lights go dark. Warning lights on the dashboard were flashing. I put on my hazards and pulled safely into a convenience store parking lot and shut my truck off. I waited a few minutes and turned it back on and everything came on along with the check engine light. I got back to Richmond safely and checked to see the code was for the check engine light which was a P0336. On [XXX] I went back to check the code and it was stored and the check engine light was off. On my way back home I was on [XXX] just north of Lexington VA and went to pass a slower car and the same thing happen. I was able to pull off to the right side shoulder and I turned the truck off and waited a few and turned it back on. Check engine light was on. I drove it to Roanoke and stop to get gas and check the code for the check engine light which U1401. After filling up the check engine light went off. I took it to Shelor Motor Mile on Monday 11-04-2024. They put their diagnostic tool on it and it spit out 24 different codes. They had a backlog of appointments and could not even start to address the issue for 2 weeks. I took it to the dealership that I bought it from on Monday 11-11-2024. Nobody can tell me why or what happen. One time I understand it might have been a glitch a second time it happens I consider it a safety issue that needs to be addressed. I cannot get the factory engineers to help find out whats going on with the truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Same recall on 2024 grand cherokee. When auto lights are on brights will not turn on with the wheel lever.

Started the vehicle at 280 miles and the check engine light started flashing and engine running rough, sounding rough and stalling out. After restart check engine light was solid and I drove to nearest dealership. I was told it's Multiple Cylinder Misfire codes and that it's a known issue with these engines/models, that it will continue to happen intermittently on cold starts and that that Ram is working on it and was sent home. There is no known cause and no solution. The selling dealership, the nearest servicing dealership and Ram Customer Care have no idea how to help and winter is coming so all of my vehicle starts will be cold. The vehicle is brand new and the engine has major malfunctions and is unsafe to drive reliably.

Check engine has come on twice at 235 miles and 250 miles on the vehicle. Codes are reading for a misfire. Dealership reached out to Chrysler about the issue, as they were not able to correct it, and were told it's a software update that has not been created yet. My vehicle will have a random check engine light (either solid or flashing), lose power, stall and even completely cut off or not turn back on. This happens whether I'm driving or in park.

Fui a encender la camioneta luego de hechar gasolina y no quiso arrancar.Que inmóvil.Hoy a la fecha está aún en el concercionario.

August 6, 2024 42 miles CHECK ENG light comes on August 11, 2024 299 miles CHECK ENG light comes on during start Truck shakes violently, RPM rapidly cycles from 400 – 800 RPM, all console lights flashing ON/OFF during start. Tried to back out of space, no response, then without further push on accelerator truck slowly rolled backwards. Tried to leave parking lot and pull into traffic lanes. Still violent shaking, flashing lights, and cycling RPM, suddenly RPM went to nearly 4500 RPM without any driver input and truck lurched forward generating a whiplash for the passengers and driver. Now in lane tried to get off of the roadway to nearest exit. Again, no response to slight pressure on accelerator, then without further input went through a rapid series of three times engine without further input increased RPM to nearly 4500 and truck lurched forward again with whiplash to occupants. RPM decreased to cycling at 400 - 800 RPM and truck accelerated to 30 to 35 MPH. We were able to exit the roadway and shutdown the engine. Waited 30 – 45 minutes and truck started and idled normally with CHECK ENG light on. August 24, 2024 669 miles CHECK ENG light comes on August 31, 2024 858 miles CHECK ENG light comes on

Day 5 my check engine light came on. Code was showing multiple misfires in multiple cylinders. I cleared the code. Following week same thing happened again. By the weekend my battery was dead, when I got jumped, my dash said there was a problem with blind spot detection and the arrows on both side mirrors were stuck on. I manually shut them off and went on my way. Check engine light comes on showing low voltage. Dealership changes battery but says it’s odd to have the misfire codes but doesn’t address it. 3 days later check engine light is on again for multiple codes for misfirings. Take it to the dealer again where it’s been sitting for the last week and a half. I get told today Chrysler has no fix for it and is closing the case and I can pick it up. I’m sorry, what?? I’m supposed to just take home a non correctly functioning $62,000 truck I haven’t even made the 1st payment on? So it can what, strand me on the side of the road??

Vehicle Owner's Manual not available in vehicle without internet connection. This is an attempt to prevent an accident causing injury or vehicle damage when I am operating my truck. A specific example is to review the instructions to engage the low range 4x4 function without damaging the truck or myself. Beginning with the 2025 model, RAM changed it's policy of providing one paper copy of the RAM 1500 Owner's Manual to the original owner upon request. As of today, a paper copy of the 2025 RAM 1500 Owner's Manual from RAM is unattainable. It is only available in an electronic format, and to people with computers and or smartphones with active internet access. RAM does not provide access to an Owner's Manual for their 2025 RAM 1500 to anyone who doesn't have a computer or smartphone. To access the Owner's Manual in my truck, I must download the RAM app on my Smartphone and maintain a good internet connection -- the RAM app will not open without a good internet connection. The other problem with this is that I am now required by RAM to always own a smart phone and purchase an internet service to view my Owner's Manual. I have owned the truck for less than three months with less that 1,000 miles, I have been unable to access my truck's operating instructions from the Owner's Manual at least three times. I have been in contact with RAM at least 4 times requesting a paper copy of the Owner's Manual, and been told they will not provide one. The solution to this problem is to return to their original policy of providing a paper copy upon request, OR add a PDF reading capability in the truck's onboard computer and load the manual into the onboard computer. Any assistance will be appreciated.

Driver side mirror shifts position unexpectedly causing vision of traffic to be compromised. Maintenance has been scheduled to inspect the mirror. No warnings. When pressing the power folding mirror button, driver side mirror moves to correct position and then proceeds to go to the full opposite position, requiring manual intervention to position the mirror correctly. While driving, mirror unexpectedly shifts position and emits a significant pop noise causing vision of traffic to be compromised until using the buttons to bring the mirror back into position.

Possible brake caliper, power steering, belt or other issue. Noise was produced when salesperson was in the vehicle. Scheduled maintenance to diagnose the issue. No warnings before or after and issue is persistent since truck was driven off the lot the first time. Under coasting conditions, truck emits a single or back to back squeaking noise from the passenger front wheel area and also feels like a slight pull from the same area when noise is heard.