2019 RAM 1500 Complaints

While coming to a stop or slowing down, truck shifts into neutral on its own without driver input. Truck then makes you press brake and shift back to drive.

The ABS control module and Hydraulic Control module are faulty and available for inspection. My safety is at risk because the vehicle will go into a skid upon hard braking (ABS not fuctioning), the vehicle will spin tires upon acceleration (traction control inoperative). The above listed components have been determined faulty by both the dealership and an independent service center. The component is on national backorder (according to the dealership) due to how common this issue is. The ABS, traction control, and brake light stay illuminated as well as the dashboard "message center". I'm in disbelief of there not being a recall for something so dangerous. I travel for work and tow my travel trailer and now am unable to do so safely. The fact that the modules are on backorder is a testament to how common this issue is.

Vehicle: 2019 Ram 1500 Mileage at Time of Incident: Approximately 88,000 miles The vehicle experienced an intermittent failure of the Electric Power Steering (EPS) system. While operating the vehicle, a "Power Steering Unavailable" warning message appeared, resulting in a loss of power steering assist and significantly increased steering effort. The condition occurred unexpectedly and created a safety risk by reducing the driver's ability to safely maneuver and control the vehicle, particularly during low-speed operation, turning movements, and emergency maneuvers. The vehicle was inspected by an authorized Ram dealership (Lander's Dodge Chrysler Jeep Bossier City, LA.) Diagnostic testing identified Diagnostic Trouble Code (DTC) C2217, which the dealership stated indicates an internal failure of the Electric Power Steering system and/or steering rack assembly. The dealer recommended replacement of the rack and pinion assembly for $2,600 BUT the part was on back order and could take 4 months or more before the part comes in. I'm at a loss. The failed component is available for inspection upon request. The defect placed the driver and other motorists at risk because steering effort increased unexpectedly, reducing vehicle controllability. No prior collision or damage is known to have caused the failure. The dealership has confirmed the condition through diagnostic testing. Manufacturer inspection is UNKNOWN. Police involvement is UNKNOWN. Insurance inspection is UNKNOWN. Prior symptoms included an intermittent "Power Steering Unavailable" warning message. The exact date of the first occurrence is approximately 6 months ago, but after sitting overnight the message disappeared and there was no problem. It happens sporadically. Based on the diagnostic findings and dealer assessment, the apparent cause of the incident is an internal failure of the Electric Power Steering system associated with DTC C2217.

SEVERE SAFETY HAZARD: CASCADING ELECTRICAL FIRE RISK. My 2019 Ram 1500 suffered a catastrophic electrical failure while driving. The alternator's voltage regulator melted, overcharging the system and causing the battery to boil and vent toxic sulfuric acid fumes into the cabin, creating an immediate respiratory and fire hazard. This is the direct result of Manufacturer Defect XL1/XG1 (Rear Window Leak). I have physical dealer records proving Westgate Ram held this vehicle for 19 days in Aug 2022 to fix Water Leak Code 09H2OLEAK. They returned the vehicle claiming it was fixed, but I have geolocated photos showing the window leaking heavily just 17 days later. Because the leak was never resolved, water continuously entered the rear cabin, corroding the RF Hub and creating a parasitic drag that destroyed the electrical grid. CRITICAL NEGLIGENCE: On June 1, 2026, Stellantis Corporate (Case XXX) acknowledged the severity of the fire risk by immediately inquiring if Emergency Services had been contacted, yet subsequently refused to offer a safety tow. When I attempted to escalate, their agents [XXX] , [XXX] , [XXX] , [XXX] ) refused to provide IDs. Furthermore, my phone number is now being rejected by their system; calls to their support line immediately fail or disconnect, leaving a fire-risk vehicle stranded at my residence with no recourse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Loss of power steering while driving. RAM says there are no replacement parts and there is no recall on this part, steering rack and pinion.

The contact owns a 2019 RAM 1500. The contact stated while driving at 45 MPH, occupied with four other passengers, the contact mention deer ran across the road, and he attempted to turn the vehicle to attempt not hit the deer and the contact lost control of the vehicle causing the vehicle to merge through bruises crashing into a tree. The contact stated that no air bags deployed in his vehicle and his bumper was detached. The contact stated that he sustained injuries to his neck, back, head and leg and he stated the others sustained injuries as well, however the driver has no information on their injuries at this time. Medical attention was required. The contact mention the vehicle was towed by a collision center and was deemed a total loss by the insurance company. The contact stated that a police report was filed. The contact mentioned that the vehicle seat belts did not retract. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

I am the original owner of the truck and the brake pads, rotors and calipers ( front and rear) needed to be replaced at less than 26,000 miles. Truck was not used for towing , or driven hard.

Per Warranty Bulletin D-23-17 from Mopar, I have a 2019 RAM 1500 that has the EXACT issue that MOPAR has outlined where the Power Sliding Rear window - also known as the Backlite - has a cracked frame. My vehicle has been sitting for 3 1/2 weeks at the dealership as the vehicle's rear window is leaking into the vehicle's interior and RAM/Stellanis/Mopar is not providing an update on covering the extended warranty for this manufacturing defect. A supervisor I spoke with on 5/7/26 last week at RAM confirmed that my vehicle does have the Rear Sliding Rear window addressed in this bulletin and in addition the dealership the vehicle is at has also confirmed the vehicle has the same issue with the cracked frame they've seen many times before and repaired under warranty. They are also requesting MOPAR to cover this. My vehicle is only 6 1/2 years old and well under the 8 year/150k mile extension they are providing this fix for. I have a case I opened with them which they are not doing anything to cover this with: XXX- with [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2019 Ram 1500 equipped with the eTorque system experienced a sudden failure involving the eTorque/hybrid system at approximately 88,000 miles. The failure caused the vehicle to become disabled and left my [XXX] daughter and me stranded on a busy roadway, creating a serious safety hazard. The vehicle required towing and diagnosis by an authorized Ram dealership. I was informed that the failure involved the eTorque system/components and was required to pay approximately $3,298 for repairs. After researching the issue, I discovered numerous similar complaints involving Ram 1500 eTorque system failures, including reports of sudden shutdowns, loss of power, and expensive repairs. There are also pending lawsuits and NHTSA investigations involving these systems. I believe this represents a widespread safety-related defect involving the Ram eTorque system and request that NHTSA investigate these failures further. Please see attached document for further information. That letter was submitted to Ram for reimbursement purposes. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Lost power while driving down the highway. All the dash lights and windshield wipers turned on and lost power steering. The steering gear assembly failed without warning.