2020 RAM 1500 Complaints

The contact owns a 2020 Ram 1500. The contact stated that upon a cold start of the vehicle, the vehicle stalled while depressing the accelerator pedal. In addition, the contact stated that the vehicle intermittently stalled while driving at various speeds. The contact stated that the shift to park message was flashing on the instrument panel during the failure. The dealer was notified of the failure, but the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.

The contact owns a 2020 Ram 1500. The contact stated that while operating the vehicle, the odor of exhaust fumes was present inside the cabin of the vehicle. Additionally, there was a loud exhaust sound while depressing the accelerator pedal. The local dealer was contacted. The local dealer stated that the failure was due to a crack in the passenger’s side exhaust manifold however, the parts needed to repair the vehicle were on backorder due to a high demand. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 43,000

The contact owns a 2020 Ram1500. The contact stated that while driving at various speeds, the brakes applied independently without being depressed. There was no warning light illuminated. While driving over a bump in the roadway, the vehicle inadvertently shifted lanes and the vehicle became uncontrollable. The contact stated that the vehicle experienced the death wobble and the vehicle spun out of control and was almost struck by another vehicle. The contact was provided a police escort to the dealer. The 4WD, ABS, and service engine warning lights were illuminated. The vehicle was taken to the local dealer who stated that the tires needed to be replaced. The vehicle was diagnosed, and it was determined that an unknown module needed to be replaced. The dealer also recommended that the tires be replaced for better performance. The vehicle was repaired but the failure recurred. The vehicle was taken to a tire shop and the tires were replaced but the failure persisted. While driving at an undisclosed speed, the contact was unable to control the vehicle on several occasions. The vehicle was taken to the dealer, who stated that the front passenger’s side tire needed to be replaced. The manufacturer was contacted and opened a case and referred the contact to the local dealer. The manufacturer closed the case after speaking with the dealer. The failure mileage was approximately 15,000.

After pulling out of a parking lot, I was accelerating, probably between 30-40mph, and the transmission suddenly slipped into neutral. I had just merged into traffic and because of this defect in the transmission, my truck was sharply slowing down with several other vehicles behind and beside me. Thankfully I drove a manual transmission for years so I knew what was happening. I physically turned the gear selector to neutral and right back to drive and I was able to regain control. However, in that time, my speed probably decreased about 10mph. Had I been on a highway or in front of an inattentive driver, a serious accident could have occurred. After doing some research, I see this has happened to several other people with the same vehicle. I will definitely be taking my truck in this week. It’s still under warranty with about 23k miles.

Fuel tank malfunctions. It will not relieve pressure to fill up. Have to continually pump gas for a long time for it to fill the tank up. This has happened on multiple replacement tanks. Yes, it is available for inspection. My safety and others is put at risk because it allows gas to overflow while filling up with the automatic pump. Also due to having trouble putting fuel in it causing me to run out of fuel in the middle of traffic. This is the 3rd gas tank I've had on my dodge ram's that has had the same problem. This has happened on multiple Dodge Ram 1500's that I have owned. The component has only been inspected by the dealership when sent in for repair/replacement on each occasion. It has consistently shown to have this problem when the vehicle gets to about 40,000-70,000 miles on the vehicle. There are no warning signs or symptoms that show before it happens.

There is a problem with the way dodge/ram is doing recalls on the tailgate latches. They are only testing them out three times to see if they fail to attach. We have damage to the tailgate from a faulty latch and they said the latch passed the inspection and there is nothing wrong with it. Damage did occur while we was going down the road and the tailgate fell open but the striker is "fine" something happened!!! This is going to cause serious injuries and dodge/ram does not care. All they care about is the money not safety of the individuals. That check is useless as we all know sometimes things happen and it may no occur after the third but maybe the fourth or fifth. They will not even repair the damage the recall caused to my tailgate. But the tailgate is "fine"

The contact's brother owned a 2020 Ram 1500 Rebel. The contact stated that the vehicle was previously driven parked and left unattended a few hours later, the vehicle spontaneously caught fire. The neighbors alerted the owner that the vehicle had caught fire. The fire department extinguished the fire and informed him the fire started in the engine compartment. A 2021 Mercedes Benz CLA 250 parked in front of the Ram caught fire as well. There were no reported injuries. A police report was filed. It was unknown if the air bags were deployed. The vehicle had burnt to the frame. The vehicle was still at the owner's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed me an adjuster would evaluate the vehicle damage. The failure mileage was approximately 72,000

My vehicle is a 2020 Ram/1500 BIG HORN/LONESTAR (with 5.7L HEMI - V8) My VIN is - [XXX] The Engine system failed/malfunctioned while driving on the highway. (It is currently available for inspection upon request.) I will however be taking the vehicle in for an engine rebuild and reinstall on or around May 30th, 2023. My safety and the safety of others was put great risk when my engine sputtered and vehicle rapidly slowed down on the freeway, during rush hour traffic; nearly causing rear end collision. Check Engine warning lamp came on and started flashing at the time of the failure, this was first time it happened. My vehicle was diagnosed from a mechanic/technician at Milosch's Palace Chrysler Dodge Jeep Ram in Lake Orion, Michigan. The technician said that the engine failed due to issue with Cylinder #7 and will need to be replaced - at a cost of nearly $11,000. I did find a licensed repair facility that will do a complete engine removal, overhaul and rebuild including a 24 Month Warranty. According to the gentleman at the repair facility, this is a common issue, and they are on working rotation, repairing 12-15 HEMI Engines at any time due to this common failure. 5.7L HEMI Valve Train issues have been documented over and over; this is a known issue for many years. There have been several cases where HEMI engine owners have filed lawsuits against automobile manufacturer, alleging defects or performance issues with their engines. In some cases, these lawsuits have been successful in securing damages for the owners. I could provide you with some general examples. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

When turn I hear a rubbing grinding sound and the right front wheel shudders and vibrates when driving

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.