2019 RAM 1500 Complaints

Good morning, My vehicle was brought in based on a check engine light on or about August 6 2024. The vehicle is under full factory extended warranty. It has been in the shop for over two months awaiting parts. I have been told that a defective DPF is the problem, and the truck requires over $4600 in repairs. They claim none of this is covered by the "Bumper to bumper" warranty. I explained that the system never worked properly, that the truck only went into "Regeneration" one time. That is was serviced consistently by the dealership and is in perfect condition. So far, no replacement vehicle has been offered or provided. There was a summary judgement on these trucks and the sale was delayed pending correction of emissions problems. * I believe those problems were never addressed and this failure is widespread in the 2019 EcoDiesel RAM 1500. Further RAM has failed to maintain an adequate supply of spare parts to remedy a common failure in the vehicles. I was told there are currently 18 claims before mine. It merits consideration from NTSB that this judgment against RAM should be extended to 2019 vehicles, although they claimed to have: Fixed. them". I have written RAM, emailed the dealership, called customer service on numerous occasions and copies of letters are available on request.

Brake module is not working traction control not working and cruise control not work because of brake module not working

Heated steering wheel failed. Components and/or wiring melted. This was discovered about 5 months ago and it took that long to get replacement parts because they were on back order. This is a common issue in RAM trucks. If you google you can find the issue in many different articles and Forums, yet no recall on it. Fix is over $1400. It believe the fix is changing a clock spring if it isn't already melted. Mine was melted. This is a long standing RAM issue with back ordered parts. It should be looked at as a recall. It's not a safety issue per say, but seems like a manufacturing defect that is very costly to the customer if they don't have extended warranty.

Engine developed a ticking sound at idle. Turned out to be broken bolts on the exhaust manifolds which could have caused carbon monoxide to leak into cab of truck.

The contact owns a 2019 Ram 1500. The contact stated while driving 65-70 MPH and making a turn, the vehicle lost power steering functionality and almost struck a wall. The contact was able to remain in control of the vehicle. The contact exited the highway and pulled into a parking lot, where the contact turned off and restarted the vehicle; however, the failure persisted. The vehicle remained in the parking lot until the following day. The contact replaced the power steering fuse and temporarily disconnected the battery, and the vehicle operated as needed. The contact stated that the failure had been recurring intermittently. The message "Service Power Steering" was displayed. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.

Many vehicles have the exhaust manifolds Crack. Yes it is available for inspection. This could be leaking CO in the cabin of the vehicle. I have talked to the dealership and they confirmed they have many vehicles coming in for exhaust manifold replacements due to them cracking. The vehicle has not actually been inspected by the dealership but exhaust can be smelt from the front of the vehicle. No warning lamps but exhaust is present in the engine bay

While driving at various speeds, the instrument cluster has malfunctioned on several occasions. The speedometer, tachometer, engine coolant gauge, oil pressure gauge, battery charge gauge, and fuel gage go to "0" while the center information panel begins to cycle through what seems to be all available messages like "Service Power Steering", "Service Electronic Stability Control", "Service Park Brake", "Service Tire Pressure System", "Service Transmission, Continue in D. Do Not Shift or Turn Engine Off", etc. The current mileage windows shows "NO BUS". Sometime the indicator light on the shift selector would go dark, but not always. In most cases, these instrument cluster returns to normal operation, but the issue will resurface in a few days, especially when the ambient temperature is greater than 95F. I took the vehicle to the Griffith/Gunn Dodge Dealership in Seguin, Tx and they "reprogrammed all modules" and stated that the problem was resolved. It wasn't. I returned and got a full refund. This is a known issue and has been documented on many Dodge Ram forums across many year models of trucks. However, no recall has been issued for this extraordinarily dangerous situation. It is unclear if the problem resides in the instrument cluster, the ECM, or wire harness. I urge the NHTSA to force Dodge to recall vehicles with a known issue. I have a video of the issue while traveling 75 mph.

The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal sound. Additionally, the contact stated that the vehicle failed to start. An independent mechanic diagnosed the vehicle at the residence. The mechanic determined that the vehicle failed to start because it did not recognize that the brake pedal was being depressed. The mechanic related the failure to the recall. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2019 Ram 1500. The contact stated while driving 10-15 MPH, the brake pedal was depressed, but the vehicle failed to stop immediately. The Forward Collision Avoidance system activated and prevented the vehicle from rear-ending another vehicle in front. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,297.

I am experience an Antilock Braking System ('ABS') control module software malfunction that disable the Electronic Stability Control ('ESC') system.” There has been a recall but my VIN number was not included. I have taken my truck to a mechanic several times but they are not able to identify the problem. This is an intermittent problem that occurs and can remain disable for weeks.