2020 RAM 1500 Complaints
View complaints related to 2020 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2020 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 RAM 1500- Luther, OK
The dash lights flicker on and off cluctser goes out speed o doesn't work and if u come to a complete stop or go under 5 miles an hour the truck will put itself in part and shut completely done no matter where u r at highway city in rush hour traffic it almost had my wife hit and could of gotten killed
Source: NHTSA WEB SITE -
2020 RAM 1500- Loma, MT
Engine shuts down on stop. Normal. But sometimes when I take my foot off the pedal, the starter grinds unusually long and when the engine does restart the vehicle lunges forward. As my foot is instinctively on the accelerator, this sometimes could cause a rear end collision with another vehicle. This scenario has twice caused the engine light to come on. No related codes detected by dealer. The issue did present itself during a test drive with a dealer mechanic. He reset the codes to out the light. No code or solution suggested.
Source: NHTSA WEB SITE -
2020 RAM 1500- Broken Arrow, OK
The contact owns a 2020 Ram 1500. The contact stated that while his uncle was driving at 70 MPH, the transmission inadvertently shifted from drive(D) to park(P). No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Ardmore, OK
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 25-30 MPH, another vehicle ran a stop sign and crashed into her vehicle head-on. The vehicle then struck a pole. The contact stated that the air bags failed to deploy after the initial crash or after striking the pole. The contact sustained injuries to her ribs, head, left leg, lower back, pelvic bone, and sustained a concussion. Medical assistance was provided. The contact was unaware of any other injuries. A police report was filed. The vehicle was towed to the tow lot and was not diagnosed, inspected, or repaired. The contact was unaware if the vehicle had been deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 71,738.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- RENO, NV
November of 2022 I took my truck to the lithium dealership in Reno NV for an exhaust leak they reported back to me that they replaced the manifold passenger side. two weeks later exhaust leak returned they informed me that it was a lifter tick and there was no exhaust leak this was at 51,000 miles. The problem got worse I took it back to them twice with both times I'm telling me it was a lifter tick, but I could smell exhaust in the cab of the vehicle. Now that the truck is out of warranty it's 61,000 miles the exhaust leak got so bad I took it to a different dealership where they have found both exhaust manifolds were leaking and now that it's out of warranty the extended warranty has taken over. but with that said now I am without a car because the extended warranty does not cover loaner cars. the manifolds are both on national back order. the sad part about this is the lithium dealership said they replaced the exhaust manifold and they did not according to the Carson dodge dealership the manifolds were never changed. Apparently this is a known problem with these vehicles and the parts are on national back order. I just find it very disgusting that a dealership would kick the can down the road just so they didn't have to replace the exhaust manifolds or give me a rental car while my truck was sitting there so now I have my truck in the dealership with no ETA on when I'll get it back I'm having to rent a car on my own and still make a truck payments. Don't know if this is a common practice with Ram/Chrysler but this is a despicable way to do business. The second problem is the power steering assist stops working while I'm driving that is also at the dealership waiting for parts that are on national back order.
Source: NHTSA WEB SITE -
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2020 RAM 1500- Chesapeake, VA
The contact owns a 2020 Ram 1500. The contact stated while cleaning the vehicle, he noticed that there was a hole in the truck bed of the vehicle. The vehicle was taken to the dealer and the dealer stated that the bed needed to be replaced due to improper welds. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Chesapeake, VA
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Manhattan, IL
First intermittent ticking from engine.Then sudden loud exhaust noise at 15,000 miles. Hemi engine known to have rusted bolts/cracked manifolds in past. Recall?
Source: NHTSA WEB SITE -
2020 RAM 1500- Pearl City, HI
Both driver/passenger side adjustable sun visors broke while driving the vehicle, causing the visor to smack me in the face, and almost veering into another street lane without intention to do so. Now that they are both broken, it is ineffective to use in order to block the sun from blinding the driver while operating the vehicle. This presents a very unsafe driving condition, as they are constantly dropping from the fastening arm. Before I attempt to purchase new replacements, I feel this should be replaced at cost by the manufacturer cause there is intricate wiring inside the arms which have detached from the fastener. My vehicle isn't even three years of age and the sun visors are not handled rigorously outside of normal operation handling. See photos provided.
Source: NHTSA WEB SITE -
2020 RAM 1500- Minot, ND
The contact owns a 2020 Ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. The contact stated that they have taken their vehicle to the dealership several times in an attempt to get it repaired but with no luck. The issue seems to be weather related since the most failures were reported when it was cold out.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE