2020 RAM 1500 Complaints

View complaints related to 2020 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2020 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2020 RAM 1500
    - Oak Park, MI

    This is a very serious and dangerous defect that Chrysler and its dealerships cant find or fox the issue. I leased a 2020 Ram 1500 Laramie 5.7 On july 23 2020 i was very happy with the truck for few months and all of a sudden inwas driving and the vehicle completely stalled just like somone has unplugged every power source and i was able to safely stop and the truck wont start again then after 15 minutes I started to see lights on rhe dash again and the vehicle was able to start. I then called my dealership scheduled a service appointment and on jan 25 2020 they confirmed there was an issue with radio hub frequency and it was fixed i was happy again drove for few months then started to happen again this time i almost crashed did the same thing scheduled an appointment took it there this time they said we cant see the problem theres no codes stored and we cant see whats the issue called Chrysler customer service they were not able to do anything for me had to take the truck and drive it and now it happened again and i was googling the issue seems like it's happening to a lot of customers this is very very dangerous and needs to be looked at thank you

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - Las Vegas, NV

    The contact owns a 2020 Ram 1500. The contact stated that as he hitched a travel trailer to the rear of the vehicle, the rear springs collapsed, and the vehicle was no longer level due to the lack of support from the lift springs. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated he received a recall notification from the manufacturer informing him that the vehicle was not assembled with the proper lift springs and the dealer would replace all four coil springs with the 1-inch lift spring for the suspension of the vehicle. The vehicle was taken to the dealer for the recall repair and the dealer replaced the lift springs with the same standard coil spring instead of the 1-inch lift spring as instructed by the manufacturer. The dealer was made aware of the issue and informed the contact that they could not assist because they were not allowed to change the sales codes on the vehicle. The manufacturer was made aware of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 10,500.

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - Oak Grove, MO

    Rear windshield surround cracked. Water is entering vehicle. Concerned about excessive moisture in and around airbags.

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - Corsicana, TX

    The contact owns a 2020 Ram 1500. The contact stated that while reversing the vehicle, the back over prevention camera ceased and the brakes locked up without warning. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The contact was informed to deactivate the safety device. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 RAM 1500
    - Washington, MI

    Steering wheel locked up while car was moving. Was able to replicate. Seems intermittent though. Towed to the dealership, wasn't locking then. Service Representative confirmed they have seen this before and seemed to know exactly what to do. Scary - life safety issue!

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - Oklahoma City, OK

    Vehicle engine shuts off unexpectedly while in operation. Can happen in any condition: idling, accelerating, cruising or coasting. If at a slow speed (less than 5mph) vehicle activates emergency breaking then shifts itself into park. Can happen WITH or WITHOUT “Auto Start/Stop” being activated (fuel saver). When emergency breaking enacted, I’ve almost been rear-ended by trailing car. This issue has been reported on driver forums.

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - Austin, TX

    Sunroof exploded into pieces while driving. With a shotgun sounds. No outside impact on the pieces of the sunroof.

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - Somersworth, NH

    I bought my 2020 Ram on 6/7/2021, driving it home that night the throttle body control sensor and the steering stabilizer sensor failed and came across my dashboard along with a check engine light, the truck started quickly acceleratingon its own, I had zero response from the gas pedal I could only use the brake. The next day it went back to the dealership to be fixed. They replaced the sensor in the gas pedal. I had to wait a few days to get it fixed. On 6/23 this problem happened again, the truck started rapidly accelerating on its own. The dealership towed it from my house to an authorized Ram dealer. I had to wait 2 weeks to get it back. I got it on 7/7. The dealership said that they did computer work to the truck but found no other issues, the sensor in the gas pedal was fine. Driving home from work last night 7/9 the dashboard lit up again and the truck started accelerating on its own for the 3rd time. I am now afraid to drive it.

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - Rochester , MN

    The tailgate gets stuck closed leaving me unable to open it until I take it to the dealership and they pry it open with a tool from the shop. The tailgate also randomly pops open while driving and carrying items in the bed of the truck. Luckily nothing has fallen out since I also strap it in.

    Source: NHTSA WEB SITE
  • 2020 RAM 1500
    - WAUSAU, WI

    I HAVE BEEN NOTICING MY TRANSMISSION HAS BEEN SLIPPING FROM TIME TO TIME STARTING AROUND 35 TO 40 MPH. IT ONLY HAS 22000 MILES ON IT, AS WELL AS BOGGING DOWN THE ENGINE WHEN I LET OFF THE GAS WHEN IT DOSE HAPPEN.

    Source: NHTSA WEB SITE