2023 RAM 1500 Complaints

View complaints related to 2023 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2023 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 RAM 1500
    - Flemington, NJ

    NAVAGATION SYSTEM DIRECTS TO TURN OFF THE ROAD into fields , the emergency SOS system does not operate , it is affecting the heads up display information , 7 times in for service , still not working freezes center console with SOS not working and and freezes dash with map loading

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Fleetwood, PA

    2023-2025 dodge rams and promasters 20,000miles to 70,000 miles my truck has 69,432 miles dash boards are getting so hot the radios are going into overheat mode the head units are hot to the touch the cigerette 12volt outlets are melting anything in them. My heater core erupted in my truck last week and the coolant vaporized into a thick smoke that smothered me in my cabin that i had to pull over and air our my vehicle i believe this is due to the dash boards getting really hot i took it to savage dodge on 61 in reading pa 19605 they diagnosed it as a heater core and heater core hoses. I called Stellantis manufacturing to ask them to review the manufacturing defect the customer service line wants nothing to do with this even after i stressed to them the dangers of inhaling vaporized coolant and the fire hazard their dash boards present. They keep denying the claim to fix this and I am trying to stop someone from dying before they decide to correct the problem. I am a 10 year master mechanic and 8 year master diagnostician in the auto industry this needs to be addressed my friends 25 dodge promaster with 21,xxx miles on it had the heater core erupt on his too but his is inder warranty. But they want no parts in achknowledging this massive issue.

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Donna, TX

    My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including a frozen screen while driving, loss of HVAC, camera not available, etc. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - SPRINGVILLE, IA

    THE AUTO START STOP HAS MALFUNCTIONED 3 TIMES IN THE LAST MONTH WHEN THIS HAPPENS THE WHOLE TRUCK GOES INTO STOP MODE THE 1ST 2 TIMES I WAS AT A STPOP SIGN SO IT JUST MADE THE PEOPLE BEHIND ME MAD THIS LAST TIME I WAS AT A STOP LIGHT WHERE THE SPEED LIMIT IS 55MPH THE LIGHT TURNED GREEEN AND THE TRUCK SHUP OFF TURNED ON THE EMERGENY BRAKE AND WOULD NOT MOVE. I PUSHED AS MANY BUTTONS AS I COULD THE PROBLEM WAS I SAW A SEMI COMING IN MY REAR VIEW MIRROR AND NOW THE LIGHT IS GREEN AND I'M NOT MOVING THIS IS A VERYSCARY THING

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Cary, NC

    Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Cary, NC

    Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Cary, NC

    Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Cary, NC

    Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Cary, NC

    Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.

    Source: NHTSA WEB SITE
  • 2023 RAM 1500
    - Cary, NC

    Vehicle brake pedal is not fully depressing to normal state after use. This is causing the break lights to remain on until you pull the pedal itself back to resting state. If you do not do this the cruise control will not work. The ESC error light and Service Trailer Brake System error continue to come on.

    Source: NHTSA WEB SITE