2020 RAM 1500 Complaints
View complaints related to 2020 RAM 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 600 complaints submitted for the 2020 RAM 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 RAM 1500- Wentzville, MO
This engine has failed by the head gaskets, literally all 4, cracking/breaking. This caused coolant to leak into the engine, mix with the oil, depleating the coolant, thereby causing the truck to overheat and break down. With repairs this continues to happen. 3 times to be exact! This cannot be normal for this engine especially when this happened with less than 90K miles on the engine.
Source: NHTSA WEB SITE -
2020 RAM 1500- Norman, OK
To Whom It May Concern, I am submitting this email to document a vehicle safety issue involving my 2020 Ram 1500 (5.7L eTorque). In November 2025, the vehicle experienced a failure of the eTorque motorized alternator / belt starter generator system, resulting in a loss of the electrical and charging system. As a result, the vehicle became non-drivable. The vehicle was delivered to an authorized Ram dealership on November 18, 2025, and has remained there continuously. The manufacturer (MOPAR / Stellantis) has confirmed the failure is warranty-covered, but has advised that the required part is on indefinite backorder with no firm ETA. As of the date of this email, the vehicle has been out of service for over 60 days and cannot be safely operated. This issue appears to be widely reported nationwide (I was told by Landers Dodge in Norman, OK that the part is on backorder, and that there are currently 4,678 on Back Order. They also said that they’ve had a RAM there since last Oct. 2025 (this was on 12/12/2025 at 12pm) among vehicles equipped with the eTorque system, indicating a potential systemic defect affecting vehicle operability and safety. I am submitting this email in addition to my formal NHTSA complaint to ensure the issue is fully documented. Thank you for your attention. Sincerely, [XXX] 2020 Ram 1500 VIN: [XXX] Mileage: 79K INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 RAM 1500- Fort Drum, NY
The drivers back seat seatbelt failed. My daughter and I were driving, and I had to stop suddenly, her car seat had been secured with the seatbelt and the seatbelt unlatched and sent her car seat flying through the cab of the truck.
Source: NHTSA WEB SITE -
2020 RAM 1500- Snow Shoe, PA
When fueling, gas pump kicks off due to pressure build up inside of tank/filler neck. Gas has spilled out on vehicle from filler neck when this has happened. Have to constantly hold gas nozzle in a very slow trickle to be able to fuel truck. Sensor is not serviceable due to being inside gas tank. Has been an ongoing issue since first starting with no remedy from dealerships.
Source: NHTSA WEB SITE -
2020 RAM 1500- LINCOLNTON, NC
On Thursday, January 8, 2026, I was operating my vehicle when an oncoming single vehicle traveling in the opposite direction entered a curve at an excessive speed, lost control, and crossed into my lane. I attempted to steer away to avoid the collision; however, the oncoming vehicle struck my vehicle along the driver’s side. The collision caused significant damage to the driver's side and resulted in a failure of the passenger-side rear wheel/tire assembly, complete detachment of the tire from the vehicle. During the collision, none of my vehicle’s airbags deployed, despite the side-impact nature of the crash and the force of the collision. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag restraint system failed to deploy during a significant collision involving the driver. The vehicle and airbag system remain intact and are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The lack of airbag deployment during a driver-side impact increased the risk of injury to me as the vehicle operator. Airbags are designed to provide supplemental protection in collisions of this type, and the absence of deployment reduced occupant protection. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No diagnostic inspection or reproduction testing has yet been performed. Evaluation by a dealer or manufacturer representative is pending. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Police responded to the accident scene. The incident has been reported to insurance representatives. Manufacturer inspection has not yet occurred, but the vehicle remains available for review. 5. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? No warning lights, dashboard messages, or other symptoms related to the airbag
Source: NHTSA WEB SITE -
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2020 RAM 1500- Smyrna, DE
RF hub has now failed 3 times in the last 10 months. The last time they replaced the third brake like and now I am having the same issue. Dealership is telling me it’s the back window and that they will not pay for the problem to be fixed. Safety at risk by vehicle breaking down with no transportation on the side of the road. Problem has been confirmed by dealership which led to first repair. No warning prior to failure.
Source: NHTSA WEB SITE -
2020 RAM 1500- Waco, TX
Sudden Loss of power steering after radiator fan shut off. Causing me to have to pull over and use all bodily force to turn the wheel
Source: NHTSA WEB SITE -
2020 RAM 1500- Winona, WV
The contact owns a 2020 Ram 1500. The contact stated that while her husband was driving approximately 35 MPH, the vehicle veered off the road. The contact stated that the passenger's and driver's side curtains airbags and the front driver's seat and front passenger's seat side airbags deployed. The contact stated that no collision had occurred during the incident. There was no injury sustained. The air bag warning light was illuminated. The neighbors assisted the driver in cutting the airbags that were obstructing the road visibility. The driver then drove to the residence. The vehicle was taken to the dealer, where the front driver's side and passenger's side seat belts were replaced because the seat's side air bags deployment had rendered the seat belts inoperable. Additionally, the contact stated that while attempting to refuel the vehicle, the fuel could not enter the vehicle and splashed out. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 RAM 1500- Brookshire, TX
I am submitting a report regarding the hacking of my vehicle that has persisted over the past five years. I have previously stated that my scammer, [XXX] , along with her associates, continues to remotely manipulate the gear of my vehicle while I am driving. Furthermore, they are targeting the lighting and dome lights in my vehicle in an attempt to jeopardize my safety. Additionally, the manufacturer experienced a data breach in September 2025. Please feel free to contact me at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 RAM 1500- Ormond Beach, FL
The driver's side windshield wiper is not working because the wiper arm attachment (at the spindle) is stripped. The motor spindle rotates but the wiper does not wipe the windshield. Visibility during rain, snow or other dirt or mud being splattered on windshield during driving. No dealer interaction yet, just noticed today while out driving. No inspection by 3rd party. No warning indicators, lamps or messages.
Source: NHTSA WEB SITE