2019 RAM 1500 Complaints

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the instrument cluster was black. The contact stated that the failure was initially intermittent but had become a permanent failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

Purchased vehicle used in 2024 and purchased a 3 year extended bumper to bumper warranty. The center screen was restarting every 3 minutes and was draining my battery down to being completely dead when it was not running. On 12/15/2025 I brought the truck to a Ram dealer with the problem and it was diagnosed by the dealer (Sansone Auto Mall) as needing to replace the entire radio/HVAC center stack, and it was the cause of the parasitic drain on the battery. The work was approved by my warranty and the parts were ordered. It has been 11 weeks and the parts have not arrived and Stellantis has been unable to provide a timeframe of when the parts will arrive at the dealer to do the repairs. The truck has no defroster or heat rendering it unsafe to be driven on roads. I have had an open case with Stellantis for several weeks and call them frequently to attempt to locate the parts for my vehicle in which they are unable to provide me a delivery date and a repair timeframe.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed and hauling a 500 lb. trailer, the vehicle hesitated and failed to accelerate as intended while depressing the accelerator pedal. In addition, a bearing made an abnormal grinding sound. No warning lights were illuminated. The contact pulled over to the side of the road, opened the hood, and noticed dust on top of the eTorque Motor Generator Unit (MGU). The contact was able to restart the engine. The vehicle was taken to the dealer, where it was diagnosed and determined that the Motor Generator Unit (MGU) had failed. The dealer informed the contact that continuous driving of the vehicle had caused the tensioner to overextend due to the loss of power by the MGU and bearing. The contact was informed that parts to repair the vehicle were on backorder. The vehicle remained with the dealer unrepaired. The manufacturer was made aware of the failure and filed a claim. The failure mileage was approximately 82,000.

1 The vehicle’s dashboard upper trim panel (leather covering and stitching) has failed. The leather is lifting and separating from the dashboard surface, and the stitching is coming undone. The vehicle is available for inspection upon request. 2. The lifting and peeling leather creates a safety concern. The leather separation is present at all times and continues to lift from the dashboard. The condition becomes significantly worse during hot and humid weather, as the material expands further. This can obstruct the driver’s forward or peripheral vision, including blind spots, reducing the ability to clearly see passengers, other vehicles, or road hazards. Additionally, if the material continues to detach, loose sections could interfere with steering wheel components or dashboard controls, creating a distraction or potentially affecting safe vehicle operation. 3. Yes, the issue has been inspected and confirmed by a dealer. The dealer acknowledged the dashboard leather separation and stitching failure. Similar issues have also been reported in other vehicles of the same make and model. 4. The issue has been inspected and confirmed by an authorized dealer. It has not been inspected by police or insurance representatives. The manufacturer has not directly inspected the vehicle at this time. 5. There were no warning lamps or dashboard messages prior to this issue. The first symptom was visible lifting of the leather and loosening of the stitching on the dashboard. The condition has progressively worsened over time and becomes more pronounced during hot and humid weather, although the separation is present regardless of weather conditions.

Hello! I have had my 2019 RAM 1500 for 5 years now. I have called RamCare many times trying to get my problems resolved and they just keep saying my truck is not under the recalls. Both problems I have are exactly what the recalls are AND my manufacturing date on my truck shows that they SHOULD be covered, but for some reason the recall isnt attached to my truck VIN. 1: Cracked back window sliding frame. It is cracked in the EXACT spots thst show on the recall and my back window let's water leak in. 2: Tailgate opens on its own from being misaligned. Both have recall bulletins out that my truck 100% falls under, but for some reason, the recalls aren't attached to my VIN. I have called the dealer a few different times trying to get this resolved and they have still be unable to get them done. The dealership service managers have even told.me that my truck should DEFINITELY be under the two recalls and they dont understand why they aren't. I have spent THOUSANDS of dollars the last couple years getting all kinds of things fixed on my truck AND I actually just dropped my truck off this evening to get new manifolds installed tomorrow! This is the SECOND time that I have had to get this done because the Mopar manifolds are junk and keep cracking! I just don't understand why RamCare can't just attached my VIN to the recalls so I can get them fixed like they should. The dealrrship even said they should! I have had Chrysler/Mopar vehicles for almost 20 years now!!! I have always been a very loyal customer. I just don't understand. I don't think it is fair at all.

Leather comes apart from dash of vehicle obstruction front defrost causing issues for defrosting front windshield. This has been mention to mopar/dodge and since issue is considered not something covered by warranty it has continuously detached from dash. I have called several times regarding the leather detaching from the dash board. Mopar has refused to fix the issue and over time it has only gotten worse.

The exhaust manifolds crack both of them which is a flaw that has not been recalled The leak started within a few months of owning the truck new it was under bumper to bumper warranty but the leak was not loud so I did not worry about it and it always passed emissions after the manufactures warranty was up i bought an extended warranty and it ran up still passing emissions, the truck got to about 110,000 miles I have never had to fix anything but battery, tires, and oil still passing emissions. The leak started getting louder especially with a cold motor and startup fuel milage has decreased and most importantly exhaust would come into the cabin during ideal so, if I'm in heavy traffic or stopped at a light it gets hard to breath I had to replace the exhaust manifolds because I take my grandson sometimes and I don't want him getting carbon monoxide poisoning.

The truck has two issues that may be related. The third brake light leaks water. they tried to fix it, it happened again. The leaks have ruined my upholstery of the back seats. They have an extended warranty for this but it should be a recall. I believe the leak also is effecting my push button (electrical issues), the car won't start. It just clicks and you have to remove the battery or do weird things to make it start again. I think the leak may be connected because there is a computer on the bottom of the rear window floor that keeps getting wet. The push button to turn the car on is a major pain and it happens at random times or after lots of rain. It can leave you stranded for an half hour or days. It also affects the power roof. I can't open/close the power roof without doing crazy things. The push button start is reported by thousands online. Dodge charges 50k and cannot provide basic start button that don't leave you stranded.

I am writing to report a critical safety defect in my vehicle, a 2019 Ram 1500 Big Horn , involving a catastrophic failure of the heater core (heater coil). This failure creates an unreasonable risk to motor vehicle safety as defined under 49 U.S.C. § 301. Safety Risk 1: Acute Toxicity and Driver Impairment The failed component is releasing vaporized ethylene glycol directly into the passenger cabin through the HVAC vents. Per CDC and ATSDR documentation, these fumes are known to cause respiratory distress and neurological impairment, including dizziness and confusion. While operating the vehicle, these fumes caused [describe your symptoms, e.g., dizziness or coughing], creating an immediate risk of a crash. Safety Risk 2: Severe Visual Obstruction The vapor creates a persistent, oily film on the interior of the windshield that cannot be cleared by the defrost system. This "flash-fogging" has severely restricted my field of vision during operation, which mirrors safety risks identified in NHTSA Recall 24V-011. Safety Risk 3: Electrical and Fire Hazard Liquid coolant is currently leaking into the dashboard area, which houses critical wiring harnesses and electronic control modules. This exposure to conductive fluid poses a high risk of electrical short-circuits and potential vehicle fire, as documented in previous NHTSA investigations (e.g., Recall 26V012). Supporting Information: * VIN: [XXX] * Current Mileage: 93000 * Incident Date: January 17 2026 I request that the NHTSA open a Preliminary Evaluation into this model’s heater core assembly to determine if a safety-related recall is warranted. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reference NHTSA Safety Recall Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear. My 2019 Ram 1500 has this exact issue. The recall is VIN specific and my vehicle is not a listed VIN. Chrysler is not willing to honor the safety recall for this specific truck. The vehicle is unsafe to drive and this is a noted problem with this vehicle.