2023 RAM 1500 Complaints

Sun visor fell off while driving a 2nd time, the first times was repaired under warranty at about 5k miles A quick google search will show this is a common enough problem, in multiple models, that there is an aftermarket fix for visors for rams and jeeps.

I was moving forward about 5 mph to merge on to the main road when the emergency brake engaged, engine shut off, steering wheel locked and the 2023 Ram 1500 stopped blocking traffic. Instrument panel instructed me what to do . This was a dangerous situation especially if I was moving at a greater speed.

The electrical and battery system on my 2023 Ram 1500 Big Horn has repeatedly malfunctioned, causing a severe parasitic battery drain that leaves the vehicle completely inoperable. The problem began in Fall 2024 and has been reproduced and confirmed by the dealer multiple times. Despite numerous repair attempts, the underlying issue has not been resolved. The truck has been at the dealership continuously since October 2024, and technicians have been unable to determine or fix the root cause. The vehicle experiences total battery failure within hours or days of sitting idle, even after multiple new batteries and modules were installed. The faulty electrical component/system is available for inspection at the dealership. This ongoing electrical drain presents a serious safety risk, as the truck can lose all power unpredictably, preventing it from starting or responding to electronic controls. Before complete failure, the truck would display warning lights, low-voltage messages, and random electrical faults, including systems shutting off unexpectedly. The issue has been inspected and documented by the dealership under an open case with Ram Customer Care, yet no resolution has been achieved. I have been without my vehicle for nearly five months, and the same problem has persisted for almost a year.

I have taken my truck in to the dealership twice already for the same issue and they are telling me they cannot find the issue. My truck would not start, so I replaced the battery. Noticed that the voltage would drop after driving it about 20 miles or so. Normal range is 13.5V. Starting the truck, it starts out at 13.5V but after about 20 miles or so, the voltage would drop to 12.5V. Dealership could not find out why. Engine light is not on but the voltage drops every single time I drive. I bought it with 11 miles on it in June of 2023 and didn't have this issue until September of 2025. The truck only had about 37,400 miles on it when it started messing up. I am scared/worried that the truck will just stop while driving. I have read many forums and stories about many others are having this issue too. The Motor Generator Unit (MGU) malfunctioning. There are recalls for 2019-2022 MGU but not for 2023 or later.

Faulty backup camera. Does not display image of people walking behind vehicle or any image at all.

The contact owns a 2023 Ram 1500. The contact stated that while either starting the vehicle, driving, or parking, the steering wheel was loose and then became tightened. Additionally, there was a burning odor near the front of the vehicle while driving 25 MPH. The vehicle was taken to the dealer, who determined that the steering rack had failed, and the steering rack lubricant had leaked out, resulting in the burning odor. The dealer replaced the steering rack, but the failure persisted. The vehicle was then taken to a second dealer, Nielsen Dodge Chrysler Jeep Ram of East Hanover (175 NJ-10, East Hanover, NJ 07936), who replaced the steering shaft and column, as well as the steering rack twice; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

In August of this year while the truck was moving, it just shut off and the parking brake was engaged. I brought it to the dealer and they checked the truck through the computer. They could not find any issues. Just this past Saturday 9/27/2025 while i was backing up into a parking space, the vehicle shut down again in gear and the parking brake was again engaged. I call the Service dept at Gainesville Dodge in Florida and have another appt for a week from tomorrow. The first occurrence was 8/2026 I called another dealership in Starke Florida and spoke to their service dept. They informed me they have had the same issue with other Ram trucks but cannot find the cause. This unexpected shutting down is extremely dangerious! I searched the internet and found this issue is not uncommon. There were many reports of the same issue happening to other owners. Shutting down on a major highway can cause a major accident when this occurs. This needs to be looked into by your agency. Thank you.

I have been trying to get the turn signal recall fixed on my truck for the past year. After I make a left turn, the turn signal only turns off about 1/2 of the time. The first 4 times I spoke to them both in person and over the phone, they said they were waiting on the part. When I spoke to them last week, the parts guy said he had the part, but I would have to pay for it since the system showed the recall had been fixed. No one has ever even worked on the turn signal, other than to test it, which was at the end of 2024.

I bought a 2023 Ram 1500 brand new off the lot and the vehicle is only less than 3 years old. I was hoping the with me buying a brand new Ram that I would not have a major issue such as the fuel pump failing which caused me to pay $1809.64 out of pocket cost on a practically new vehicle. The fuel pump and the control module were both faulty with the dealer findings. With only 1000 miles over warranty, I think that this does not make since for such a major issue with a practically new vehicle that is not cover under the powertrain warranty. The vehicle has been taken in for regular maintenance. I would appreciate a refund of the amount paid to cover my loss

The contact owns a 2023 Ram 1500. The contact stated that after starting the vehicle and shifting into reverse(R), the rear-view camera failed to display an image. Additionally, the contact stated that the instrument cluster failed to display pertinent information. The contact stated that occasionally, only the A/C and heating controls and a section of the GPS map were displayed. The contact stated that the failure was intermittent. The vehicle was taken to a local dealer, but was not diagnosed or repaired. The contact stated that the dealer requested that the vehicle be left for three days for additional diagnostic tests. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 17,000.