2015 RAM 2500 Complaints

OEM TRAILER BRAKE CONTROLLER FAILS TO PROVIDE ADEQUATE VOLTAGE TO APPLY TRAILER BRAKING FOR THIS VEHICLE. TRAILER BRAKE CONTROLLER IS UNABLE TO LOCK THE TRAILER BRAKES AND THEREFORE YOU ARE UNABLE TO "SET" THE PROPER GAIN ON THE TRAILER BRAKE CONTROLLER. THIS CREATES A UNSAFE CONDITION THAT ALLOWS THE TRAILER TO PUSH THE TOW VEHICLE WHEN BRAKING.

VEHICLE LOOSES 6 MPH BEFORE TRANSMISSION SHIFTS DOWN TO PICKUP SPEED, I AM UNABLE TO USE ANYWHERE THERE IS ANY TYPE OF INCLINE. IN ORDER TO USE CRUISE CONTROL NEED TO DRIVE IN TRUCK LANE TO AVOID BEING REAR ENDED. DEALER CLAIMS THAT IT IS NORMAL BECAUSE THEY CAN'T CHANGE ANY SETTINGS. YOU WANT DATE THAT THE CRUISE CONTROL DOESN'T WORK THAT WOULD BE EVERY DAY I DRIVE MY TRUCK.

MY COMPLAINT HAS TO DO WITH THE APPROVED FIX FOR THE V06 REMEDY ON DODGE TRUCKS. IT IS RIDICULOUS TO THINK THAT AN APPROVED FIX IS TO DO A SOLID WELD ON THE JAB NUT THAT HOLD MY FRONT END TOGETHER. THAT I CAN ONLY GET ALIGNMENTS ON MY TRUCK IF I GO TO THE DEALERSHIP, AS THEY HAVE BEEN TOLD HOW TO SET THE ALIGNMENT WITHOUT HAVING TO BREAK THE WELD. PLEASE!!!! SINCE THEY HAVE WELDED THIS NUT, THE FEEL OF THE STEERING IS WORSE THAN IT WAS BEFORE THAT, ALL BE IT IN A DIFFERENT WAY. WHY WOULD ANYONE THINK THAT THIS IS A REASONABLE FIX FOR A $60K VEHICLE? I AM ASKING THAT YOU HAVE RAM, GO BACK TO THE DRAWING BOARD AND COME UP WITH SOMETHING THAT IS MORE REASONABLE AND GIVES THE CONSUMER THE CONFIDENCE THAT THINGS HAVE BEEN ADDRESSED PROPERLY. BECAUSE I DO NOT FEEL ANY SAFER HAVING HAD THIS STUPID WELD DONE, AND BEING LOCKED INTO THE CONDITIONS JUST EXPLAINED TO ME BY FCA US LLC. ALSO, THE DEALERSHIP HAS BEEN HORRIBLE TO ME. I HAVE HEARD TEN DIFFERENT THINGS ABOUT THIS RECALL FROM THEM (PARTS ARE AVAILABLE, BUT MOVE OUT THE DOOR QUICKLY, YOUR TRUCK HAS ALREADY BEEN FIXED, THEY ARE STILL WORKING ON A FIX, OR THEY DON'T RETURN CALLS, OR THEY TRANSFER YOU TO A SERVICE MANAGER IN TEXAS WHEN YOU LIVE IN UTAH). THIS WHOLE THING IS SUCH A BIG JOKE. PLEASE TAKE SOME TIME TO DETERMINE IF RAM IS BEING HELD ACCOUNTABLE FOR THIS FLAW IN THEIR DESIGN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, "DEF SYSTEM 75 MPH SPEED LIMIT WILL BE LIMITED TO 5 MPH" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO WINNIE DODGE CHRYSLER JEEP RAM (LOCATED AT 125 TX-124, WINNIE, TX 77665, (409) 296-3500) WHERE IT WAS DIAGNOSED THAT THE DEF FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD A BANG SOUND. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND FOUND THAT THE TAILGATE FELL DOWN AND STRUCK THE TRAILER JACK. THE CONTACT ALSO STATED THAT THE TAILGATE OPENED AT LEAST TEN TIMES SINCE OCTOBER OF 2018. THE VEHICLE WAS TAKEN TO LEN STOLER CHRYSLER/DODGE/RAM (1001 BALTIMORE BLVD, WESTMINSTER, MD 21157) WHERE IT WAS DETERMINED THAT THE TAILGATE WAS FINE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

A RECALL NOTICE, (#V06/NHTSA 19V-021) WAS ISSUED 1/31/2019. I IMMEDIATELY CONTACTED MEADOR CHRYSLER DODGE JEEP THAT FOLLOWING WEEK, AND WAS TOLD THEY HAD NO TIMEFRAME FOR REPAIR/REPLACE OF THE DEFECTIVE AND DANGEROUS PART. THE FOLLOWING MONTH, (MARCH), I RECEIVED ANOTHER NOTICE, CONTACTED THEM, AND I WAS PLACED ON A LIST FOR THE PART TO BE ORDERED. TWO MORE NOTICES WERE RECEIVED AND I WENT DIRECTLY TO THE DEALERSHIPS SERVICE MANAGER TO FIND OUT HOW MUCH LONGER I MUST DRIVE A DANGEROUS VEHICLE BEFORE THEY WOULD BE ABLE TO REPAIR IT AND WAS TOLD "WE ARE NOT CONCERNED WITH 2015 VEHICLES NOW, ONLY THE 2018 AND 2017", AND "DON'T CALL US, WE WILL CALL YOU WHEN WE ARE READY FOR YOURS". I HAVE NOTICED SLACK IN THE FRONT OF MY TRUCK AND HEARD SOME POPPING, YET THE DEALERSHIP IS EXHIBITING ABSOLUTELY NO CONCERN FOR OUR SAFETY AND POTENTIAL LOSS OF LIVES SHOULD THE STEERING BECOME SEPARATED WHILE TRAVELLING AT HIGHWAY SPEEDS. PLEASE HELP ME TO UNDERSTAND WHY THE DEALERSHIPS ARE SO LACKADAISICAL IN THEIR ATTITUDES WHEN LOSS OF LIFE IS POSSIBLE. THANK YOU.

I RECENTLY DROPPED MY TRUCK OFF FOR THE V06 STEERING ADJUSTER RECALL. IT HAS NOW LEFT MY STEERING WHEEL UNADJUSTABLE FOR FUTURE ALIGNMENTS. THE NUTS ARE WELDED SOLIDLY TO THE ADJUSTER. WHO IS RESPONSIBLE FOR COVERING FUTURE ALIGNMENTS? I AM NOW LEFT WITH NON SERVICEABLE STEERING COMPONANTS THAT WERE SUBPAR ON CHRYSLER END.

WHEN TURNING THE STEERING WHEEL SKIPS AND PULLS, HAPPENS EVERY TIME I DRIVE IT. I DO USE THE TRUCK EVERYDAY COUPLE TIMES A MONTH.

SPEED CONTROL WILL NOT ALWAYS WORK. WHEN IT DOES IT WILL SOMETIMES SPEED UP OR DISENGAGE ON IT'S ON. I HAD IT AT THE DEALER SHIP FOR RECALLS AND TOLD THEM ABOUT THE ISSUE , I WAS HAVING THEY SAID THEY COULD FIND NOTHING WRONG AND NO RECALLS AT THIS TIME. FYI THIS IS 6.7 DIESEL AND STILL HAVING THE PROBLEM.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 45-55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SWITCHED TO LIMP MODE. THE CONTACT STATED THAT THE VEHICLE COULD NO LONGER DRIVE ABOVE 5 MPH. THE CONTACT ASKED SEVERAL UNKNOWN DEALERS TO UPDATE THE ENGINE CONTROL MODULE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 59,200.