2015 RAM 2500 Complaints

COOLANT RESERVOIR SEPARATED AT THE SEAM OF THE TWO HALF'S. THIS HAPPENED WHILE DRIVING CAUSING COOLANT TO SPILL AND SPRAY ALL OVER ENGINE BAY, BATTERY AND EXHAUST. I HAVE HEARD OF NUMEROUS OTHER PEOPLE EXPERIENCEING THE SAME ISSUE.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE SHIFTED INTO FIRST GEAR ON ITS OWN AND THE GEAR SHIFTER WARNING INDICATOR ILLUMINATED. IN ADDITION, WHEN THE CONTACT ATTEMPTED TO REVERSE OUT OF A PARKING LOT, THE GEAR WOULD NOT SHIFT INTO REVERSE AND REMAINED IN PARK. THE CONTACT HAD TO TURN THE VEHICLE OFF, PUMP THE BRAKE PEDAL, AND RESTART THE VEHICLE FOR THE GEAR TO SHIFT INTO REVERSE. THE CONTACT TOOK THE VEHICLE TO TOLIVER CHRYSLER DODGE JEEP RAM & FIAT (1971 TX-31, CORSICANA, TX 75110, (903)-874-6548) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES WAS UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 55,000.

I WENT OUT TO THE GARAGE AND STARTED THE TRUCK ON 2/19/2019 TO LEAVE ON VACATION. I DROVE APPROXIMATELY ONE MILE AND TURNED THE ENGINE OFF. UPON RETURNING TO THE TRUCK, THE ENGINE WOULD NOT START AND THE DASH SAID WRONG KEY FOB. WAITED 15 MINUTES NO START AND ONE HOUR LATER STILL WOULD NOT START HAD IT TOWED IN FOR SERVICE. THE DIAGNOSTIC TESTING SHOWED THE KEY FOB LOST CODE FOR THE IGNITION. CODE B1A7B-01 IGNM GENERAL ELECTRICAL FAILURE. THIS IS THE SECOND TIME THAT HAS HAPPENED TO THIS TRUCK. THE OTHER TIME WAS IN JULY, 2016. AT THAT TIME I WAS IN MY DRIVEWAY TRYING TO MOVE THE TRUCK WHEN THE DASH KEPT TELLING ME WRONG KEY FOB. SOMETIMES ONE KEY WOULD WORK AND THE OTHER KEY WOULDN'T AND VICE VERSA. I FINALLY GOT IT STARTED AND DROVE TO THE DEALER. THE KEY FOB LOST CODE FOR THE IGNITION WAS ALSO THE PROBLEM AT THAT TIME.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 20 MPH, THE CONTACT MADE A LEFT TURN AND HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING JAM NUT WAS FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE STEERING CONTINUED TO FAIL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING DOWN A GRAVEL DRIVEWAY, THE FRONT SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A TAKATA AIR BAG RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 25 MPH, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE LISTED IN NHTSA ACTION NUMBER: PE18016 (STEERING). THE INDEPENDENT MECHANIC TIGHTENED THE STEERING WHEEL BOLTS AS A TEMPORARY REMEDY. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,000.

CHRYSLER RECALL U30 FOR TRANS SOLENOID PACK WAS NOT PERFORMED BY THIS DEALER. AND AFTER COMPLAINTS TO FCA, US; THEY AGREED WITH DEALER. DEALER DID NOT PERFORM RECALL BECAUSE BOLTS WERE RUSTED AND TOLD ME I WAS RESPONSIBLE FOR THE COST OF THE 15 BOLTS; COST $187. COST OF THE SAME ITEM ONLINE AT WIT TRANSMISSION PARTS IS $7.68.

THE WATER PUMP ON MY 2015 DODGE RAM 2500 FAILED WHILE I WAS DRIVING IT CAUSING THE SERPENTINE BELT TO SLIP OFF THE PULLEYS AND I LOST ALL POWER STEERING AND FOR SOME REASON POWER BRAKES. THIS ALL HAPPENED IN THE MIDDLE OF NEGOTIATING A RIGHT HAND TURN CAUSING ME TO LEAVE THE ROADWAY AND TRAVEL UP AN EMBANKMENT AND ROLL ONTO THE PASSENGERS SIDE. THE ROAD IT HAPPENED ON WAS A BACK COUNTRY ROAD AND MY VEHICLE WAS THE ONLY ONE INVOLVED, THANKFULLY.

VEHICLE GET'S A VIBRATION/SHAKE AT HIGHWAY SPEEDS (60 MPH - 70 MPH). THIS IS NOTICEABLE THROUGH THE FRONT PASSENGER SEAT, AS WELL AS CABIN OF THE VEHICLE. WHEN ACCELERATING, THE VIBRATION/SHAKE WILL INCREASE (OR GET FASTER/STRONGER) UNTIL I'M OUT OF THE HIGHWAY SPEED RANGE.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING ABILITY FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL LEFT OR RIGHT. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND CONFIRMED THAT THE FRONT TRACK BAR FRAME WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BAYWAY CHRYSLER DODGE JEEP RAM (4000 PASADENA FREEWAY, PASADENA, TEXAS 77503, (713) 433-4000) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V559000 (STEERING) AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNKNOWN.