2016 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BERGEY'S CHRYSLER JEEP DODGE RAM LOCATED AT (408 HARLEYSVILLE PIKE, SOUDERTON, PA 18964 (215) 721-3470) BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING AT 40 MPH DOWN A MOUNTAIN THE STEERING WHEEL FAILED TO MOVE. THE CONTACT STATED THAT THE FLOOR MAT WAS STUCK ON THE STEERING SHAFT KNUCKLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENRY BROWN CHRYSLER JEEP DODGE 1990 N PINAL AVE, CASA GRANDE, AZ 85122 (520) 836-2147 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000. *DT*JB

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING) SERVICED AT DALE WILLEY CHRYSLER DODGE JEEP RAM LOCATED AT 2300 W 29TH TERRACE, LAWRENCE, KS 66047. THE CONTACT WHILE DRIVING AT 57 MPH, THE CONTACT BECAME AWARE THAT THE STEERING WHEEL WAS NOT CENTERED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THE WELDED NUT WAS FRACTURED. THE CONTACT STATED HE WAS ABLE TO FIX THE FRACTURE ON HIS OWN. THE DEALER WAS CONTACTED AND WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 62,917. *DT

WHEN DRIVING MY 2016 RAM 2500 THERE IS WOBBLE OR SEVERE VIBRATION. AT HIGHWAY SPEEDS I SOMETIMES HAVE TO FIGHT WITH THE STEERING. IT FEELS LIKE IT IS EFFECTING THE FRONT OF THE TRUCK. THIS IS AN ALIGNMENT PROBLEM, HOWEVER, IN RESPONSE TO THE DRAG LINK RECALL THE DEALER HAS WELDED THE DRAG LINK IN PLACE PREVENTING IT FROM BEING ALIGNED. NEWER MODEL TRUCKS THAT WERE PART OF THE RECALL HAD THE PART REPLACED BUT THE OLDER MODEL (MINE IS 2016) WERE WELDED IN PLACE. IN ORDER TO HAVE ALIGNMENT ADJUSTED THE WELD WILL HAVE TO BE BROKEN AND THEN REWELDED. EVERYTIME THE WELD IS BROKEN AND REDONE TO ALLOW FOR ALIGNMENT IT WEAKENS THE METAL. THIS IS NOT SAFE BUT THEN AGAIN, NEITHER IS DRIVING WITH THE FRONT END WOBBLING. IN ADDITION, NONE OF THE REPAIR SHOPS WANT TO HAVE ANYTHING TO DO WITH BREAKING THE WELD AND ALIGNING MY TRUCK DUE TO THE LIABILITY OF DOING SUCH.

TL* THE CONTACT OWNS A 2016 DODGE RAM 2500. WHEEL STUDS SHEARED WHILE DRIVING. VEHICLE WAS UNSAFE TO OPERATE POSSIBLE CRASH DUE TO LOSS OF WHEEL STUD SUPPORT THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WHO WORK AS A MECHANIC PERFORMED A SELF EVALUATION OF THE VEHICLE AND BECAME AWARE THAT FIVE OF THE WHEEL STUDS ON THE DRIVER'S SIDE FRONT WHEEL HAD SHEARED OFF. THE CONTACT STATED THAT THE WHEEL BEARINGS WERE PREVIOUSLY REPLACED BY BURDICK DODGE CHRYSLER JEEP RAM 5885 CIR DR E #335, CICERO, NY 13039 (315) 699-3846. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS UNKNOWN WARNING LIGHTS FLASHED ON AND OFF ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE WINDOWS FAILED TO ROLL DOWN WHILE THE IGNITION WAS IN ACCESSORY MODE. THE CONTACT ALSO STATED THAT SEVERAL ATTEMPTS WERE NEEDED ON OCCASIONS TO START THE VEHICLE. ADDITIONALLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL WAS TURNED TO THE RIGHT HOWEVER, THE VEHICLE WENT IN THE OPPOSITE DIRECTION. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE VEHICLE WAS TAKEN TO (GLENN POLK AUTOPLEX - CHRYSLER, DODGE, JEEP, RAM GLENN POLK AUTOPLEX - CHRYSLER, DODGE, JEEP, RAM) FOR DIAGNOSIS AND REPAIRS HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 62,000.

I HAVE TRIED MANY TIMES TO GET THESE NUMEROUS SAFETY RECALL COMPLIED WITH AND GET NO FOLLOW UP FROM MY LOCAL DEALER! I TOOK IT IN FOR A SCHEDULED APPOINTMENT AND WAS TOLD PARTS WERE ON ORDER. IT'S BEEN FAR TO LONG, I HAVE CHECKED IN NUMEROUS TIMES AND GET NO HELP. PLEASE FIND A PLACE THAT CAN MAKE MY VEHICLE SAFE OR MAKE THEM BUY IT BACK FROM ME! I DON'T WANT TO DIE, OR KILL AN INNOCENT FAMILY! *DT*JB

I CALLED MY DEALER ABOUT A RECENT RECALL NOTICE I RECEIVED IN THE MAIL. THEY INFORMED ME THAT THEY WOULD BE WELDING THE THREADS ON MY CENTER DRAG LINK. THIS PREVENTS THE STEERING WHEEEL FROM EVER BEING ADJUSTED AFTER AN ALIGNMENT. THIS NOW CREATES ANOTHER SAFETY ISSUE WITH A STEERING WHEEL THAT WILL BE WAY OFF CENTER. SO MUCH FOR THE 1- & 2 POSITIONS. THIS SO CALLED FIX IS IS A DISGRACE! IT CALLS FOR WELDING AN ADJUSTABLE PART OF THE STEERING LINKAGE RENDERING IT NON- ADJUSTABLE WHEN HAVING THE FRONT END ALIGNED IN THE FUTURE. NOT TO MENTION THE EFFECT OF WELDING, POTENTIALLY CAUSING A PROBLEM WITH THE INTEGRITY OF THE METAL. THE CORRECT FIX FOR THIS SAFETY ISSUE IS TO REPLACE THIS STEERING LINKAGE COMPONENT, THE ENTIRE DRAG LINK! NOT DO A "BACK YARD, SHADE TREE MECHANIC" WELD JOB ON THE STEERING LINKAGE OF ALL THINGS! I AM APPALLED THAT NHTSA APPROVED SUCH A THING. PLEASE REVISIT THIS ISSUE AND DO THE RIGHT THING. REQUIRE CHRYSLER (FCA US LLC) TO REPLACE THIS DEFECTIVE PART WITH THE PROPER PART. NOTE.... CHRYSLER IS NOT WELDING THE NUTS ON THE DRAG LINKS ON TRUCKS COMING OFF THE ASSEMBLY LINE! THEY ARE COMING OFF WITH PROPER, SAFE, ADJUSTABLE DRAG LINKS! I WILL DIE IN THIS TRUCK BEFORE I LET FCA WELD ANYTHING ON MY STEERING LINKAGE. JUST SO YOU KNOW.

THIS IS THE TRADESMAN MODEL, WHICH IS THE BARE BONES BASIC WORK TRUCK. AT NIGHT, WHEN TURNING A 90 DEGREE CORNER, LEFT OR RIGHT, ONE CAN NOT SEE THE ROAD OR WHAT MIGHT BE COMING BECAUSE THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD IN A SHARP TURN. IT IS ESPECIALLY WORRYING WHEN TURNING ON A DARK ROAD FROM A STOP SIGN. THIS HAS BEEN LIKE THIS SINCE THE TRUCK WAS NEW.

SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK - JANUARY 25, 2019 THIS SO CALLED FIX IS ABHORRENT! IT CALLS FOR WELDING AN ADJUSTABLE PART OF THE STEERING LINKAGE RENDERING IT NON-ADJUSTABLE WHEN HAVING THE FRONT END ALIGNED IN THE FUTURE. NOT TO MENTION THE EFFECT OF WELDING, POTENTIALLY CAUSING A PROBLEM WITH THE INTEGRITY OF THE METAL. THE CORRECT FIX FOR THIS SAFETY ISSUE IS TO REPLACE THIS STEERING LINKAGE COMPONENT, THE ENTIRE DRAG LINK! NOT DO A "BACK YARD, SHADE TREE MECHANIC" WELD JOB ON THE STEERING LINKAGE OF ALL THINGS! I AM APPALLED THAT NHTSA APPROVED SUCH A THING. PLEASE REVISIT THIS ISSUE AND DO THE RIGHT THING. REQUIRE CHRYSLER (FCA US LLC) TO REPLACE THIS DEFECTIVE PART WITH THE PROPER PART. NOTE.... CHRYSLER IS NOT WELDING THE NUTS ON THE DRAG LINKS ON TRUCKS COMING OFF THE ASSEMBLY LINE! THEY ARE COMING OFF WITH PROPER, SAFE, ADJUSTABLE DRAG LINKS! SIGNED, OWNER OF A 2016 RAM 2500 WHICH I ORDERED AND PURCHASED NEW.