2019 RAM 2500 Complaints

The contact owns a 2019 Ram 2500. The contact stated that while driving approximately 75 MPH, the vehicle lost motive power. The contact stated that the vehicle lost power steering assist and several other functions. The vehicle was coasted to the side of the roadway and then towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the part was no longer being produced. The contact was informed that there was an aftermarket part to repair the vehicle however, the part was on back order. The approximate failure mileage was 36,000.

Service antilock came up and break pedal sensitivity change from soft to hard and caused me to missed my stopping force and hit a vehicle

The contact owns a 2019 Ram 2500. The contact stated that that while starting the vehicle, the wind advisor message was displayed. There was no option to deactivate. The contact had to look away from the road to turn the feature off causing a distraction. The called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 12.

The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 22V035000 (Visibility) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issues and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving on the highway and was rear ended by another vehicle which lifted the back end of my truck from the ground. Both side air bags deployed. I was wearing a hoodie at the time and the airbag deployment caused my hoodie to catch on fire. There was not an open flame for me to know it was burning. Instead, it smoldered and burnt my hoodie material. I could feel the underside of my arm stinging and the holes in my sleeve, but believed that it was a result of the airbag hitting my arm and causing essentially a bad carpet burn. However, this caused second degree burns to the bottom side of my arm near my arm pit. I discovered after the incident that airbag deployment is assisted by gunpowder. I am not sure if this is what caused my hoodie to catch fire. I also discovered that 2021-2022 Rams recently had a recall on Side Airbags due to improperly compressed air. My truck is a 2019 however, so I'm not sure if that recall should be expanded to include additional years.

The contact owns a 2019 Ram 2500. The contact stated while verifying his VIN information he was made aware of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

When the Temperature drops below 30, the truck will randomly give the warning "Battery Saver ON some systems may have reduced power". Then a random system will be shut down, the most noticeable system to get shut down is the radio.

Being told that the fuel pump is not available by my local dealership and was told if the vehicle fails to operate I will be unable to be provided a loaner vehicle until a part can be manufactured I need to file a complaint this is new low mileage truck and if it goes down. Am I just of luck?

High pressure pump failure. Already recalled but not being repaired in a timely manner. Vehicle is in dealership parking lot, site says remedy not available but there is and manufacturer is not releasing it. The high pressure pump in the newest vehicles is the remedy.

The contact owns a 2019 Ram 2500. The contact stated while driving approximately 75 MPH, the vehicle lost motive and electrical power. The contact pulled over and had the vehicle towed to a local dealer. The vehicle was diagnosed with needing the fuel system to be replaced. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 64,000.