2015 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED AND THE FLASHING LIGHTING BOLT AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON BOUCHARD CHRYSLER DODGE RAM (978-345-1800, LOCATED AT 288 LUNENBURG ST, FITCHBURG, MA 01420) AND REPAIRED; HOWEVER, THE CONTACT DID NOT REMEMBER WHAT WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE, BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT SOMEONE WOULD CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS NOT PROVIDED.

TRAILER BRAKE CONTROLLER. BRAKES CUT OUT ON TRAILER OFF AND ON WITH NO REASON. STEP ON BRAKES AND THEY WORK, THEN THEY CUT OUT. GET MESSAGE ON DASH SAYING, DISCONNECTED,OR CHECK WIRING, NOT DOING IT ALL THE TIME, BUT GETTING WORSE. IN MOTION

ON 8.20.18 MY VEHICLE GOING 70MPH ON THE FREEWAY AND THEN MADE A LARGE SOUND. I THEN LOST ALL STEERING AND BRAKING ON THE HIGHWAY. I BARELY WAS ABLE TO PULL OFF WITHOUT GETTING HIT. AFTER SITTING, SMOKE STARTED COMING OUT OF FROM UNDER MY HOOD. AFTER POPPING THE HOOD, THERE WERE FLAMES DOWN IN THE ENGINE. I POURED THE LITTLE AMOUNT OF DRINKING WATER ON THE FLAMES TO DOUSE THEM. THE TOW TRUCK CAME AND TOOK US TO THE NEAREST DODGE DEALER (CROWN DODGE IN REDDING, CALIFORNIA). THEY IMMEDIATELY NOTED IT WAS LIKELY DUE TO RECALL T51, WHERE THE WATER PUMP OVERHEATS, BREAKS THE BELTS, OVERHEATS THE CAR AND COULD CAUSE AN ENGINE FIRE. THIS IS EXACTLY WHAT HAPPENED. I TRIED TO GET THIS FIXED WITH MY LOCAL DEALER MONTHS AGO, BUT THEY DIDN'T HAVE THE PARTS. I ALSO NEVER RECIEVED ANY CORRESPONDENCE LETTERS ON THE RECALL... I OPENED A TICKET WITH DODGE DIRECTLY, THEY ARE INVESTIGATING. THIS WAS VERY DANGEROUS AS I COULD BARELY CONTROL MY CAR AT THAT SPEED, LOSING STEERING AND BRAKING.. SCARY, AND THEN A FIRE!. UGH...

I HAVE PURCHASED A VEHICLE FROM CANADA THAT IS CURRENTLY BEING HELD IN CUSTOMS. THERE IS AN OPEN RECALL (18V-486) THAT IS CURRENTLY TAGGED AS "REMEDY NOT AVAILABLE". THE VEHICLE MANUFACTURER HAS NO TIMETABLE AVAILABLE FOR THE RELEASE OF THE PARTS REQUIRED TO FIX THIS RECALL, SO MY VEHICLE CAN BE FIXED AND RELEASED FROM CUSTOMS.

I RECEIVED NOTICE OF RECALL T51 AFTER BEING MADE AWARE OF THE ISSUE ~ SEPTEMBER 2017. SINCE THAT TIME I HAVE MADE MULTIPLE (LOST TRACK) REQUESTS FOR SERVICE. THE LAST ONE I WAS TOLD THERE ARE OVER 100 ON THE LIST "IN FRONT OF ME" AND THAT WITH THEIR ALLOCATION OF 2-3 PER WEEK IT'LL BE "OVER A YEAR" UNTIL I AM ABLE TO GET THE PARTS REQUIRED TO COMPLETE THE RECALL. THIS IS TOTALLY UNACCEPTABLE. THE RECALL IS FOR A WATER PUMP ISSUE THAT CAN CAUSE A FIRE IN THE ENGINE COMPARTMENT. PER YOUR SITE..."UNDER THE LAW, IF A VEHICLE RECALL HAS BEEN INITIATED, CONSUMERS ARE ENTITLED TO THE REMEDY WITHOUT CHARGE AND WITHIN A REASONABLE TIME". I DON'T THINK TWO YEARS FOR A SAFETY RELATED ISSUE IS "REASONABLE" TO ANYONE...BUT "THEM". I DID SEE WHERE THEY HAVE DONE THE SAME THING IN THE PAST...DELAYING/PROLONGING THE REPAIR OF ISSUES. I'M NOT SURE HOW THEY ARE ACCOUNTING FOR THAT BUT IT WOULD SEEM THEY ARE DRAGGING OUT THE COST/EXPENSE AS LONG AS THEY CAN. I REQUEST SOME/ANY HELP FOR MYSELF, AND THE OTHER >100 CUSTOMERS (JUST AT THIS ONE LITTLE DEALERSHIP IN KLAMATH FALLS, OR). I'M SURE OUT OF THE ~440K TRUCKS WE ARE NOT THE ONLY ONES WITH THIS ISSUE. THANK YOU.

I DO NOT KNOW ALL OF THESE RECALLS ARE ISSUED AND THE DEALERS ALWAYS SAY THE HAVE NOT BEEN FURNISHED THE PARTS TO FIX THEM. THERE 3 ACTIVE RECALLS ON MY RAM RIGHT THAT HAVE BEEN ISSUED LAST YEAR AND EARLY THIS YEAR

THE SPEED CONTROL WILL NOT SHUT OFF WHEN THE SWITCH IS ACTIVATED. I TOOK THE TRUCK TO THE RAM TRUCK DEALER IN TEMECULA, CA (DCH CHRYSLER, DODGE, RAM) IN JAN 2018 WITH THIS COMPLAINT BUT TO NO AVAIL; THEY COULDN'T FIND A PROBLEM. NOW I READ WHERE OVER 5 MILLION FCA VEHICLES ARE AFFECTED WITH THIS ISSUE. MY TRUCK DOES NOT APPEAR ON THE NHSTA OR RAM TRUCK WEBSITES WHEN I ENTER THE VIN AND SEARCH FOR THIS RECALL. NOW WHAT? IT STILL HAS THE PROBLEM AND I WON'T USE THE SPEED CONTROL.

NHTSA ID# 10136541 AND TSB #68093354A$ REFER TO THIS ISSUE. 2015-2017 RAM TRUCKS EQUIPPED WITH POWER LOCKING TAILGATES ARE EXPERIENCEING THE TAILGATE OPENING UNEXPECTANTLY WHILE DRIVING. FIAT CHRYSLER AUTOMOBILES (FCA) RECENTLY ISSUED RECALL U-74 WHICH IDENTIFIES TRUCKS WITH 5-FOOT 7-INCH AND 6-FOOT 4-INCH BEDS AS BEING AFFECTED BUT NOT TRUCKS WITH 8-FOOT BEDS. MY TRUCK IS EQUIPPED WITH AN 8-FOOT BED AND I ASSURE YOU IT IS IN FACT AFFECTED BY THIS ISSUE. SINCE PURCHASING MY 2015 RAM IN MARCH 2018 THIS HAS OCCURRED 3 TIMES. THE FIRST OCCURANCE WAS WHILE DRIVING ON A PAVED, SMOOTH ROAD SURFACE, IN HEAVY TRAFFIC, TRAVLING AT APPROXIMATELY 25 MPH AFTER HAVING BEEN ON THE ROAD FOR OVER 1 HOUR AND TRAVELING AT SPEEDS OF 70 MPH. THE SECOND OCCURANCE WAS WHILE DRIVING IN TOWN AT SPEEDS UP TO 35 MPH ON PAVED, SMOOTH ROAD SURFACES IN MODERATE TRAFFIC. THE THIRD OCCURANCE WAS ON THE HIGHWAY, TRAVELING AT SPEEDS UP TO 65 MPH. I BELIEVE THAT FCA HAS MADE AN ERROR IN NOT INCLUDING ALL 2015-2017 RAM TRUCKS WITH POWER LOCKING TAILGATE LATCHES AND INSTEAD EXCLUDING LONG BED MODELS. IT IS JUST AS MUCH A SIGINIFICANT SAFETY HAZARD AS ON SHORT BED MODELS AND WARRANTS EVALUATION AND INCLUSION IN THE CURRENT RECALL FOR REPAIRS/REPLACEMENT. I HAVE PHOTOS OF THE LOCK ASSEMBLY THAT I CAN PROVIDE PROVING THE EXISTANCE OF THIS ISSUE ON MY VEHICLE.

DEF GAUGE IS STUCK. I HAVE TRAVELED NEARLY 3,000 MILES AND STILL THE GAUGE HAS NOT MOVED. I WAS CHECKING ON-LINE AND SEEN WHERE THERE WAS A RECALL ON THIS PROBLEM WITH A PRIOR MODEL.

WHILE DRIVING MY STOCK 2015 RAM 2500 70 MPH ON FREEWAY THE FRONT END BEGAN TO SHAKE UNCONTROLLABLY AFTER TRAVELING OVER A COMMON OVERPASS. STEERING WAS NEARLY IMPOSSIBLE, AND LUCKILY I WAS ABLE TO PULL OFF AND STOP. THIS HAS OCCURRED SEVERAL TIMES SINCE. SUBSEQUENT CONTACT WITH TWO RAM DEALERSHIPS, THIS PROBLEM SEEMS TO BE WELL KNOWN WITHIN THE INDUSTRY,