2016 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE ENGINE REVVED WITHOUT WARNING. WHEN THE CONTACT PLACED THE GEAR SHIFT LEVER IN PARK, TURNED OFF AND RESTARTED THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP TUCSON (7800 E 22ND ST, TUCSON, AZ 85710 (520) 258-6000) WHERE IT WAS DIAGNOSED THAT THE SPEED CONTROL SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 83,888.

CLUTCH MASTER CYLINDER FAILED WHILE DRIVING IN 2ND GEAR, NO CLUTCH PRESSURE, COULD NOT STOP TRUCK AND IT WOULD NOT STALL, I ENDED UP TURNING KEY OFF AFTER DRIVING OVER CURB ON TO SIDEWALK. THIS WAS WHILE TRYING TO STOP FOR STOPPED CARS AT TRAFFIC LIGHT. FORTUNATELY I WAS ONLY MOVING AT MAYBE 10 MPH. FLORIDA TRUCK, 26K MILES ON IT.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE TRAVELING VARIOUS SPEEDS, THE 4 WHEEL DRIVE LEVER WOULD SHIFT INDEPENDENTLY AND THE "4 WHEEL DRIVE SHIFT IN PROGRESS" WARNING MESSAGE WOULD ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO SEVERAL DODGE DEALERS, INCLUDING ATHENS DODGE CHRYSLER JEEP RAM (4145 ATLANTA HWY, ATHENS, GA 30606), GWINNETT CHRYSLER DODGE JEEP RAM (5054 GA-78, STONE MOUNTAIN, GA 30087), AND AKINS DODGE CHRYSLER JEEP RAM (220 W MAY ST, WINDER, GA 30680). THE ACTUATOR AND ELECTRICAL HARNESS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO BE SERVICED. THE CONTACT BROUGHT THE VEHICLE BACK TO ATHENS DODGE, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS LESS THAN 10,000.

I AM THE OWNER OF A 2016 RAM 2500 WITHTHE DRAG LINK RECALL. THE PROPOSED FIX TO THE DRAG LINK DOES NOT CORRECT THE ISSUE. WHLE IT PROVIDES A WORK AROUND, THERE ARE COMPLIANTS THAT EVEN AFTER THE PARTS ARE WELDED OWNERS EXPERIENCE THIS ISSUE. THIS SHOULD BE FURTHER INVESTIGATED AND THE ROOT CAUSE WHICH IS DEFECTIVE PARTS SHOULD BE REPLACED AND NOT SIMPLY WELDED. I HAVE CONTACTED CHRYSLER SEVERAL TIMES IN AN ATTEMPT TO GET THE PARTS REPLACE BUT THEY HAVE INDICATED THEY WILL NOT COMPLY WITH MY REQUEST. I WOULD LIKE TO KNOW HOW THIS "FIX" IS ACCEPTABLE BY NHSTA TO MAKE IT SAFER AND ACCEPTABLE. NHTSA CAMPAIGN NUMBER: 19V021000

WHILE DRIVING WITH OR WITHOUT MY TRAVEL TRAILER AT DIFFERENT SPEEDS A LOUD GROUNDING NOISE IS HEARD FROM UNDER OR TOWARD THE FRONT DIVE TRAIN AND HAS SOME FEEDBACK FELT FROM THE STEERING WHEEL SOMETIMES THE SERVICE 4WD LIGHTS UP BUT NOT ALWAYS I MUST SLOW DOWN TO A CRAWL INGAGE THE 4WD STOP BACK UP CUT OFF IGNITION RESTART SOMETIMES IT DISENGAGES 4WD AND SOMETIMES WHEN I SLOW TO A CRAWL A MECHANICAL CLUNK CAN BE HEARD AND TRUCK WORKS NORMALLY . DURNING THE TIME THE GRINDING SOUND IS PRESENT THE 4WD WILL NOT FUNCTION AND THE 4WD INDICATER LIGHT WILL NOT COME ON. WHEN THIS FISRT OCCURRED THE TRUCK HAD AROUND 4000 MILES IT WAS TAKEN TO THE DEALER CONWAY CHYSTLER CONWAY SC 29528 THEY REPLACED TRANSFER CASE CONTROL MODULE SAID IT WAS FIXED I PICKED IT UP IT DID IT AGAIN ABOUT 5 MILES FROM DEALERSHIP I TOOK IT BACK THEY AGAIN REPLACED A PART THE AXLE LOCKER ACTUATOR SAID IT WAS FIXED 7 DAYS TOTAL IN SHOP NOW FOR THIRD TIME AT 12000 MILES ITS DOING IT AGAIN BACK TO CONWAY I HAVE CONTACTED FCA TO ASK FOR A BUYBACK THIS IS VERY UNSAFE IF THIS TRUCK INGAGES 4WD PULLING MY CAMPER ON THE INTERSTATE IT COULD CAUSE A CRASH SO I NOW WILL NO LONGER DRIVE THIS TRUCK UNLESS I ABSOLUTLY HAVE TO IF NO BUYBACK IS ISSUED I WILL REQUEST A LIBILITY LETTER BE ISSUED TO ME FROM FCA RELEASING ME FROM ANY LIBILITY OF THIS TRUCK BEING SOLD OR TRADED

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO SHIFT GEARS, THE GEAR SHIFTER SEPARATED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO BRYANT MOTORS (2901 SOUTH LIMIT AVE, SEDALIA, MO) WHERE THE FAILURE WAS REPAIRED. LATER, WHILE BACKING OUT OF THE GARAGE, THE TRANSMISSION WOULD NOT SWITCH INTO THE DRIVE POSITION. THE VEHICLE WOULD ONLY DRIVE IN FOURTH GEAR AND WAS TAKEN BACK TO THE DEALER WHO REPLACED THE BRAKE TRANSMISSION SHIFT INTERLOCK SOLENOID. ON ONE OCCASION, AFTER SWITCHING INTO THE PARK POSITION WITH THE ENGINE STILL RUNNING, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY DROVE BACKWARDS AND KNOCKED THE DRIVER TO THE GROUND. THE VEHICLE ALSO STRUCK TWO ADDITIONAL INDIVIDUALS WHO WERE POSITIONED BEHIND THE VEHICLE. THE VEHICLE THEN CRASHED INTO TWO PARKED VEHICLES AND A MOTORCYCLE. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CAUSE THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE FAILURE MILEAGE WAS 36,000.*DT

TL* THE CONTACT OWNS A 2016 RAM 2500. AFTER STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE EMERGING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PLAZA CHRYSLER DODGE JEEP RAM (2077 HWY 44 W, INVERNESS, FL 34453, (352) 726-1238) WHERE IT WAS DIAGNOSED THAT THE TENSION PULLEY FRACTURED AND SNAPPED. THE FAILURE DAMAGED THE SERPENTINE BELT, WATER PUMP, AND WIRING HARNESS. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE STEERING WHEEL TURNED TO THE RIGHT ON ITS OWN. THE CONTACT STATED THAT THE RIGHT TIRES WERE WORE DOWN DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT CALLED QUALITY CHRYSLER OF GREENWOOD (LOCATED AT 1525 SC-72, GREENWOOD, SC 29649, (864) 642-0668) AND WAS INFORMED THAT THEY DID NOT HAVE ANYONE QUALIFIED TO WELD THE NUTS TO THE ADJUSTER SLEEVE. THE CONTACT DECLINED TO HAVE THE REMEDY COMPLETED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,005.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE ATTEMPTING TO DRIVE UP A HILL WITH A TRAILER IN TOW, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE REAR BRAKES FAILED TO APPROPRIATELY STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO CORWIN CHRYSLER DODGE JEEP RAM FIAT (LOCATED AT 1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, 417-862-9272) WHERE THE DEALER STATED THE ISSUE WAS RELATED TO THE HILL ASSIST SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED A CASE; HOWEVER, THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 103,311.

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING, THE VEHICLE SHUT OFF AND LOST BRAKING AND STEERING ABILITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO SHIFT INTO PARK AND TURN THE IGNITION TO RESTART THE VEHICLE WHILE IT WAS STILL ROLLING. THE CONTACT DROVE TO NATIONAL DODGE CHRYSLER JEEP RAM (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (910) 347-3777) WHERE A CODE APPEARED THAT WAS UNRELATED TO THE FAILURE. THE CONTACT STATED THAT THE VEHICLE PREVIOUSLY EXPERIENCED ELECTRICAL FAILURES FROM PAST REPAIRS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE UNTIL THE VEHICLE WAS AT THE DEALER'S SHOP. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT NO FAILURE WAS FOUND. THE FAILURE MILEAGE WAS 24,000.