2022 RAM 2500 Complaints

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer and a secondary dealer were notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My 2022 Ram 2500 with only 9,900 miles failed to start requiring it be towed to the dealership. The dealer reported the fuel injector harness had failed and replaced it but then it started throwing other codes. The technician determined there was metal shavings in high pressure fuel pump (HPFP) so they contacted Ram engineers and started a STAR case. After two months and countless "pictures" taken and sent the the Ram engineers, they claim it was contaminated fuel which caused the metal shavings to be found in the HPFP. The engineers stated that there were no metal shavings found in the return filter so the metal shaving came from "contaminated fuel." This logic is impossible because for metal shavings to make it from the fuel tank to the HPFP and be visible they must travel through two fuel filter, one of which filters down to 5 microns. The dealership acknowledged the engineers logic didn't make sense to them either. The return filter showed some debris but if metal shavings can pass through a 5 micron paper filter than it would also pass through the metal screen found on the return line inside the tank. Ram is refusing to honor their warranty and trying to stick me with the bill even after they already are aware of a faulty fuel pump in their trucks.

The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, a message displayed on the display screen “Take vehicle to authorized dealer, Electrical failure”. The vehicle was taken to the dealer where it was diagnosed and determined that the steering wheel, wiring harness, and power seat control module needed to be replaced. The vehicle was repaired however, the failure recurred. A message displayed on the display screen “Take vehicle to authorized dealer, Electrical failure”. The vehicle was taken back to the dealer where the vehicle remained. The vehicle had not yet been repaired. The manufacture was not notified of the failure. The failure mileage was approximately 5,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? Tailgate came open on several occasions How was your safety or the safety of others put at risk? This could have caused items in the truck bed to fall out and strike other automobiles Has the problem been reproduced or confirmed by a dealer or independent service center? I took the car to the dealer and they stated they had "adjusted and tested" said it is good Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no

The contact owns a 2022 Ram 2500. The contact stated while driving 70 MPH and towing a load, the air bag warning light illuminated. After a visual inspection of the engine compartment, the contact observed that both air bag fuses were blown. After restarting the vehicle, it seemed to return to normal functionality, but the contact experienced additional electrical failures with the electronic stability control activated, cruise control disabled, the seat belt warning light illuminated, and the SOS call system warning light illuminated. Additionally, the trailer brakes system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact replaced the blown fuses, and the warning lights and system failures were resolved. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,500.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This is the second time this is happening, first time June 30 2023 it was towed to rainbow ram in Covington because it lost power and multiple warning lights came on, service shifter appeared in message center, truck got home and wouldn't shift, then wouldn't start. Theyouldn't find the problem I was told they detected high voltage and checked for loose connection but couldn't find any issue despite having the truck more than a week. On August 3rd while driving on i10 in Alabama the truck had a sudden drop in power and start decelerating almost every warning light came on the dash with multiple message in the message center. It is currently at tameron ram in Alabama. The put it on a computer that showed almost every control module has failed. RAM will not guarantee to provide me a rental truck and the dealer can't tell me how long they will have it. To be clear I have no complaint aboutTameron ram staff. The last message on the display said to stop the truck in a safe place and that it may not start again. While tri g to get to the dealer it was going crazy with different lights and windshield wipers turning on by themselves.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2022 Ram 2500. The contact stated while driving 75 MPH, the “Diesel Exhaust Fluid Low – 5 Miles Before LIMP Mode" message was displayed. The contact stated that the diesel fluid was refilled several times. The vehicle was taken to the dealer and the contact was informed that the exhaust fluid was contaminated and that the tank needed to be replaced, and the O-ring seal needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 18,000.