2016 RAM 2500 Complaints

BRAKE LINE FROM MASTER CYLINDER RUPTURED DUE TO CHAFING AGAINST PLASTIC ABS BOX UNDER THE HOOD CAUSING MASSIVE LOSS OF BRAKE FLUID AND A LOSS IN BRAKING EFFECTIVENESS. IT WAS DISCOVERED AFTER PULLING OVER TO INVESTIGATE THE BRAKES SPONGINESS AND LACK OF STOPPING POWER.

STEERING DRAG LINK. FCA SAFETY RECALL THEIR FIX WAS TO WELD THE ADJUSTERS NOW STEERING ALIGNMENT CANNOT BE CORRECTED UNLESS FCA CUTS AN REWELDS. THEY WERE SUPPOSED TO REPLACE WITH NEW DESIGN DRAG LINK WHICH THE 2019 HD TRUCKS NOW HAVE! CANNOT PROPERLY ALIGN TRUCK PULLING WITH TIRE WEAR.

TL* THE CONTACT OWNS A 2016 RAM 2500 EQUIPPED WITH FALCON TIRES, TIRE LINE: UNKNOWN, TIRE SIZE: 275/70/R18 (NA). THE CONTACT STATED THAT THE INNER THREADS ON BOTH REAR TIRES WERE DEPLETED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT SHOP WHERE THE VEHICLE WAS PURCHASED. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO GO THROUGH THE MANUFACTURER. NO FURTHER ASSISTANCE WAS OFFERED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND DOT NUMBER WERE NOT AVAILABLE. THE VEHICLE AND TIRE FAILURE MILEAGE WERE UNKNOWN.

DODGE RECALL V06 THE VEHICLE STEERING SINCE THE RECALL WAS COMPLETE IS LOOSE AND WHEN YOU HITA BUMP IN THE TRUCK VEERS TO THE LEFT DOESNT FEEL STABILE ABOVE 40 MPH DOESNT TURN INTO A CORNER AS IT USED TO DIFFICULT TO MAKE TURNS AND PARK

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THE STEERING COMPLETELY MALFUNCTIONED. THE VEHICLE VEERED TO THE RIGHT AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE WHILE TOWING A CARGO TRAILER. UPON INSPECTION, IT WAS DISCOVERED THAT THE AXLE BOLT SHEERED OFF. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000(STEERING). THE FAILURE OCCURRED ON COMPONENTS THAT HAD BEEN WELDED AS PART OF THE RECALL REMEDY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000.

RECALL V06 CALLS FOR PART THE STEERING COMPONENTS TO BE WELDED. IF THE JAM NUTS ARE LOOSE OR THE THREADS ARE BAD THE DRAG LINK IS REPLACED. I DON'T FEEL COMFORTABLE WITH A NOT CERTIFIED WELDER WELDING A STEERING COMPONENT THAT WAS NEVER DESIGNED TO BE WELDED. I AM ALSO NOT COMFORTABLE WITH THE FACT THAT ONCE THEY ARE WELDED I CAN NEVER HAD MY TRUCK ALIGNED AGAIN. FCA ALSO UPDATED THE DESIGN FOR THE 2019 MODEL YEAR INDICATING THAT THEY FELT THE WELDING IS NOT THE BEST SOLUTION. FCA DOES NOT KNOW WHY THE DRAG LINKS ARE SEPARATING. THE THREADS COULD BE BAD AND WELDING THE JAM NUTS WILL NOT PREVENT A SEPARATION. FURTHER MANY STATES WILL FAIL A VEHICLE FOR INSPECTION IF ANY OF THE STEERING SYSTEM HAS ANY WELDED REPAIRS. VIRGINIA CODE 19VAC30-70-470 THE STATE OF UTAH WHERE I LIVE HAS MANUAL TO INSPECT VEHICLES. IT ALSO STATES TO REJECT A VEHICLE IF A WELDED REPAIR IS PRESENT. SO HOW CAN FCA PUT OUT A RECALL FIX THAT WOULD CAUSE THE VEHICLE TO FAIL A SAFETY INSPECTION? FCA SHOULD REPLACE THE DRAG LINK WITH THEIR UPDATED VERSION THAT DOES NOT HAVE A SEPARATION ISSUE.

RECEIVED A RECALL EARLIER THIS YEAR IN REF. TO MY 2016 RAM 2500 DIESEL. THE STEERING DRAG LINK COULD COME LOOSE AND CAUSE AN ACCIDENT. A FEW MONTHS AGO I WAS SENT ANOTHER NOTICE THAT THE REPAIRS HAVE BEGUN. IT WAS SUPPOSE TO BE A 2 HOURS FIX AND I WAS DIRECTED TO TAKE IT TO THE DEALERSHIP. ON JULY14, 2019 I CALLED OURISMAN DODGE RAM JEEP OF BOWIE MARYLAND AND MADE AN APPOINTMENT FOR THE REPAIR FOR JULY 23, 2019 AT 8:20 HOURS. I ARRIVE SLIGHTLY EARLY AND WAS CONFRONTED BY AN UNKNOWN SERVICE REP WHO TOLD ME THAT I COULD NOT HAVE AN APPOINTMENT BECAUSE THEY WERE NOT ACCEPTING OR SCHEDULING ANY RECALL REPAIRS ON THE RAM TRUCKS. I ASSURED HIM THAT I HAD MADE AN APPOINTMENT AND SINCE THIS WAS SUCH A DANGEROUS RECALL, I NEED MY VEHICLE SERVICED. HE REFUSED. HE DID SAY THAT HE WOULD TAKE THE TRUCK, BUT IT MAY BE 3-4 WEEKS BEFORE HE HAD TIME TO LOOK AT IT. I THOUGHT THAT WAS UNACCEPTABLE. HE STATED THAT ALL MARYLAND DEALERSHIPS WERE "BACKED UP" AND WOULD NOT COMPLETE THE RECALL WORK. HE TOLD ME TO GO TO VIRGINIA AND HAVE THE WORK DONE. I PURCHASED THIS TRUCK FROM THIS DEALERSHIP AND THOUGH THAT WAS POOR CUSTOMER SERVICE. I CALLED THE SERVICE MANAGER (SCOTT DONALDSON) AND IT'S BEEN 2 DAYS AND HE HAS NOT RETURNED MY TELEPHONE CALLS. CAN A DEALERSHIP REFUSE TO HONOR RECALL/WARRANTY WORK??

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING 55 MPH, THE GEAR SHIFTED INTO FIRST GEAR ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. HALL CHRYSLER DODGE JEEP RAM VIRGINIA BEACH (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (877) 475-0721) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

DRAG LINK JAM NUTS KEEP COMING LOOSE. THIS IS THE 3RD TIME SINCE OWNING THE TRUCK.

"ETC" WARNING LIGHT, ELECTRONIC THROTTLE CONTROL , KEEPS COMING ON AND TAKING IT BACK TO THE DEALER MONDAY FOR THE 3RD TIME. THE THROTTLE GETS STUCK AND WON'T IDLE---THE PEDAL WORKS FINE, IT'S AN ELECTRONIC PROBLEM. MY WIFE ALMOST RAN THREW THE GARAGE DOOR. THIS HAPPENS WHILE DRIVING AND IDLING ANYWHERE.