2019 RAM 2500 Complaints
View complaints related to 2019 RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2019 RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 RAM 2500- STURBRIDGE, MA
TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE HAULING WITH THE VEHICLE, THE VEHICLE HESITATED, JERKED, AND DECELERATED INDEPENDENTLY TO 15 MPH. PUTNAM KIA (157 PROVIDENCE PIKE ROUTE 44, PUTNAM, CT 06260 (888) 717-3357) WAS CONTACTED INFORMED THAT THE VEHICLE WAS DRIVEN BY WIRE AND THAT THE ISSUE WAS NORMAL. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE UNKNOWN..
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 RAM 2500- HELOTES, TX
THE 2019 TO 2020 MODEL YEAR RAM 2500 HEAVY DUTY EQUIPPED WITH A 6.7L CUMMINS DIESEL ENGINE HAS A MAJOR SAFETY ISSUE THAT COULD CAUSE A STALL AND INCREASE THE RISK OF A CRASH. THE BOSCH CP4.2 FUEL INJECTION PUMP HAS A VERY HIGH RATE OF SUDDEN FAILURE LEADING TO IMMEDIATE STOPPAGE ON THE ENGINE AND ENGINE BRAKING SYSTEM. THE PUMP DESTROYS ITSELF AND TAKES OUT THE REST OF THE ENTIRE FUEL SYSTEM LEADING TO REPAIRS IN THE $20,000 USD RANGE. FCA & RAM HAVE ATTEMPTED TO REVISE THE PUMP IN LATE (JULY) 2020 TO SOLVE THE ISSUE BUT THE FAILURES KEEP OCCURRING. FOR THE 2021 MODEL YEAR, FCA & RAM HAVE CHANGED THE PUMP ENTIRELY AND REVERTED BACK TO USING AN OLDER, SAFER, MORE RELIABLE DESIGN. NO PUBLIC ANNOUNCEMENTS OF NEITHER THE PUMP REVISION IN 2020, NOR THE PUMP CHANGE IN 2021 HAVE BEEN MADE. THE ISSUE IS SO PREVALENT THAT THE REPLACEMENT PUMPS AND REPAIRS GENERALLY HAVE A 30-90 DAY WAIT PERIOD WHERE THE CUSTOMER IS WITHOUT THE PRIMARY VEHICLE. THIS PROBLEM IS A SUBSTANTIATED SAFETY RISK. ACCORDING TO A TEXAS JUDGE IN A BOSCH CP4.2 LAWSUIT, WHEN ANOTHER AUTOMAKER, GM TRIED TO DISMISS THE CASE SAYING THE PUMP FAILURE IS NOT A SAFETY ISSUE, THE COURT RESPONDED: "THE WORST CASE SCENARIO OF A TRUCK SPONTANEOUSLY STALLING AT HIGH SPEEDS IS NOT A MERE INCONVENIENCE. NOR IS IT A MERE INCONVENIENCE TO SPEND BETWEEN $8,000 TO $20,000 ON REPAIRS TO MAKE THE TRUCKS FIT FOR THEIR ORDINARY PURPOSE. THE COURT REJECTS GM'S SUGGESTION THAT THE RISK OF SPONTANEOUS ENGINE FAILURE WHILE DRIVING IS NOT, AS A MATTER OF LAW, UNREASONABLY DANGEROUS, DEPRIVING THE VEHICLES OF FITNESS FOR THEIR PURPOSE OF TRANSPORTATION.". TOYOTA AGREES: "IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH". FCA & RAM HAVE REMEDIED THE SITUATION FOR THE 2021 MODEL YEAR, HOWEVER THE 2019 AND 2020 OWNERS ARE STILL AT RISK. THE NHTSA NEEDS TO FORCE THE HAND OF FCA TO RECALL.
Source: NHTSA WEB SITE -
2019 RAM 2500- IOWA CITY, IA
I STARTED MY PICKUP AND PULLED OUT OF GARAGE PUT IN PARK TO CLOSE MY GARAGE DOOR AND WITH 2-3 MINUTES AT IDLE, SMOKE WAS COMING INTO THE CAB, GOT OUT OF VEHICLE AND OPENED HOOD AND FOUND FLAMES COMING FROM FUEL INJECTION PUMP AREA, WAS ABLE TO GET FIRE OUT BEFORE IT BURNT THE TRUCK COMPLETELY.
Source: NHTSA WEB SITE -
2019 RAM 2500- SAN ANTONIO, TX
THE RETRACTOR ON THE SEATBELT DON'T RETRACT YOU HAVE TO FEED THE SEATBELT BACK IN THE HOLE IN ORDER FOR IT TO STAY IN YOUR CAR. IF I TRY TO PULL REALLY HARD THE SEATBELT DOSE NOT STOP 3/5 TIME YOU PULL IT. IF AN ACCIDENT HAPPENS TO MY FAMILY IT WILL BE ON THE HANDS OF RAM.
Source: NHTSA WEB SITE -
2019 RAM 2500- SHELBY, NE
DEF SYSTEM FAILS IN COLD WEATHER AND A RESULT IS THE TRUCKS SPEED IS REDUCED TO 5MPH THIS CANT BE SAFE DRIVING DOWN A BUSY INTERSTATE.
Source: NHTSA WEB SITE -
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2019 RAM 2500- WILDOMAR, CA
THE TAIL GATE OPENED AND WAS DAMAGED WHILE TOWING A DUMP TRAILER. I KNOW THAT I SLAMMED IT SHUT, BECAUSE IT DOESN'T SHUT ALL THE WAY IF I DON'T SLAM IT.
Source: NHTSA WEB SITE -
2019 RAM 2500- ROZET, WY
REFERENCE CUMMINS DIESEL MOTORS IN RAM 2500 AND 3500 IN MODEL YEAR 2019, RAM MADE THE SWITCH TO A BOSCH CP4 HIGH PRESSURE INJECTION PUMP. (FOR MODEL YEAR 2021, RAM HAS SWITCHED BACK TO THE CP3 UTILIZED PRIOR TO 2019) THIS PUMP IS PRONE TO SUDDEN AND CATASTROPHIC FAILURE, WHICH RENDERS THE VEHICLE IMMEDIATELY IMMOBILE. THIS CAN RESULT IN LOSS OF CONTROL, INABILITY TO MANEUVER OUT OF HARMS WAY AND ULTIMATELY SERIOUS BODILY INJURY.
Source: NHTSA WEB SITE -
2019 RAM 2500- SANTA CLARA, CA
THE 2019 TO 2020 MODEL YEAR RAM 2500 HEAVY DUTY EQUIPPED WITH A 6.7L CUMMINS DIESEL ENGINE HAS A MAJOR SAFETY ISSUE THAT COULD CAUSE A STALL AND INCREASE THE RISK OF A CRASH. THE BOSCH CP4.2 FUEL INJECTION PUMP HAS A VERY HIGH RATE OF SUDDEN FAILURE LEADING TO IMMEDIATE STOPPAGE ON THE ENGINE AND ENGINE BRAKING SYSTEM. THE PUMP DESTROYS ITSELF AND TAKES OUT THE REST OF THE ENTIRE FUEL SYSTEM LEADING TO REPAIRS IN THE $20,000 USD RANGE. FCA & RAM HAVE ATTEMPTED TO REVISE THE PUMP IN LATE (JULY) 2020 TO SOLVE THE ISSUE BUT THE FAILURES KEEP OCCURRING. FOR THE 2021 MODEL YEAR, FCA & RAM HAVE CHANGED THE PUMP ENTIRELY AND REVERTED BACK TO USING AN OLDER, SAFER, MORE RELIABLE DESIGN. NO PUBLIC ANNOUNCEMENTS OF NEITHER THE PUMP REVISION IN 2020, NOR THE PUMP CHANGE IN 2021 HAVE BEEN MADE. THE ISSUE IS SO PREVALENT THAT THE REPLACEMENT PUMPS AND REPAIRS GENERALLY HAVE A 30-90 DAY WAIT PERIOD WHERE THE CUSTOMER IS WITHOUT THE PRIMARY VEHICLE. THIS PROBLEM IS A SUBSTANTIATED SAFETY RISK. ACCORDING TO A TEXAS JUDGE IN A BOSCH CP4.2 LAWSUIT, WHEN ANOTHER AUTOMAKER, GM TRIED TO DISMISS THE CASE SAYING THE PUMP FAILURE IS NOT A SAFETY ISSUE, THE COURT RESPONDED: "THE WORST CASE SCENARIO OF A TRUCK SPONTANEOUSLY STALLING AT HIGH SPEEDS IS NOT A MERE INCONVENIENCE. NOR IS IT A MERE INCONVENIENCE TO SPEND BETWEEN $8,000 TO $20,000 ON REPAIRS TO MAKE THE TRUCKS FIT FOR THEIR ORDINARY PURPOSE. THE COURT REJECTS GM'S SUGGESTION THAT THE RISK OF SPONTANEOUS ENGINE FAILURE WHILE DRIVING IS NOT, AS A MATTER OF LAW, UNREASONABLY DANGEROUS, DEPRIVING THE VEHICLES OF FITNESS FOR THEIR PURPOSE OF TRANSPORTATION.". TOYOTA AGREES: "IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH". FCA & RAM HAVE REMEDIED THE SITUATION FOR THE 2021 MODEL YEAR, HOWEVER THE 2019 AND 2020 OWNERS ARE STILL AT RISK. THE NHTSA NEEDS TO FORCE THE HAND OF FCA TO RECALL.
Source: NHTSA WEB SITE -
2019 RAM 2500- SHELTON, CT
THE 2019 TO 2020 MODEL YEAR RAM 2500 HEAVY DUTY EQUIPPED WITH A 6.7L CUMMINS DIESEL ENGINE HAS A MAJOR SAFETY ISSUE THAT COULD CAUSE A STALL AND INCREASE THE RISK OF A CRASH. THE BOSCH CP4.2 FUEL INJECTION PUMP HAS A VERY HIGH RATE OF SUDDEN FAILURE LEADING TO IMMEDIATE STOPPAGE ON THE ENGINE AND ENGINE BRAKING SYSTEM. THE PUMP DESTROYS ITSELF AND TAKES OUT THE REST OF THE ENTIRE FUEL SYSTEM LEADING TO REPAIRS IN THE $20,000 USD RANGE. FCA & RAM HAVE ATTEMPTED TO REVISE THE PUMP IN LATE (JULY) 2020 TO SOLVE THE ISSUE BUT THE FAILURES KEEP OCCURRING. FOR THE 2021 MODEL YEAR, FCA & RAM HAVE CHANGED THE PUMP ENTIRELY AND REVERTED BACK TO USING AN OLDER, SAFER, MORE RELIABLE DESIGN. NO PUBLIC ANNOUNCEMENTS OF NEITHER THE PUMP REVISION IN 2020, NOR THE PUMP CHANGE IN 2021 HAVE BEEN MADE. THE ISSUE IS SO PREVALENT THAT THE REPLACEMENT PUMPS AND REPAIRS GENERALLY HAVE A 30-90 DAY WAIT PERIOD WHERE THE CUSTOMER IS WITHOUT THE PRIMARY VEHICLE. THIS PROBLEM IS A SUBSTANTIATED SAFETY RISK. ACCORDING TO A TEXAS JUDGE IN A BOSCH CP4.2 LAWSUIT, WHEN ANOTHER AUTOMAKER, GM TRIED TO DISMISS THE CASE SAYING THE PUMP FAILURE IS NOT A SAFETY ISSUE, THE COURT RESPONDED: "THE WORST CASE SCENARIO OF A TRUCK SPONTANEOUSLY STALLING AT HIGH SPEEDS IS NOT A MERE INCONVENIENCE. NOR IS IT A MERE INCONVENIENCE TO SPEND BETWEEN $8,000 TO $20,000 ON REPAIRS TO MAKE THE TRUCKS FIT FOR THEIR ORDINARY PURPOSE. THE COURT REJECTS GM'S SUGGESTION THAT THE RISK OF SPONTANEOUS ENGINE FAILURE WHILE DRIVING IS NOT, AS A MATTER OF LAW, UNREASONABLY DANGEROUS, DEPRIVING THE VEHICLES OF FITNESS FOR THEIR PURPOSE OF TRANSPORTATION.". TOYOTA AGREES: "IF A VEHICLE STALL OCCURS WHILE DRIVING AT HIGHER SPEEDS, THIS COULD INCREASE THE RISK OF A CRASH". FCA & RAM HAVE REMEDIED THE SITUATION FOR THE 2021 MODEL YEAR, HOWEVER THE 2019 AND 2020 OWNERS ARE STILL AT RISK. THE NHTSA NEEDS TO FORCE THE HAND OF FCA TO RECALL.
Source: NHTSA WEB SITE -
2019 RAM 2500- SHELTON, CT
TRUCK MAKING TICKING NOISE FROM ENGINE FROM FUEL PRESSURE PUMP CP4?? MAKES NOISE AT IDLE AND WHEN IN MOTION SOMETIMES JERKS AND STALLS
Source: NHTSA WEB SITE