2015 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SCOTT ROBINSON CHRYSLER DODGE JEEP RAM, 20900 HAWTHORNE BLVD, TORRANCE, CA 90503) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 3585335. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

1 TO 2 SECOND LAG TIME IN THROTTLE RESPONSE WHEN FIRST TAKING OFF FROM A DEAD STOP. THIS CAN BE DANGEROUS WHEN OPERATING IN HEAVY TRAFFIC. A VERY NOTICEABLE DELAY IN RESPONSE WHEN PEDAL IS PLACED IN FULL THROTTLE POSITION. THIS IS A CONTINUAL CONDITION. THIS IS NOT A ONCE ONLY OR OCCASIONAL OCCURRENCE. THIS IS A PERMANENT CONDITION.

THIS REPORT FOLLOWS THE NHTSA REPORT 11051041 OF UNINTENDED ACCELERATION IN THE SAME 2015 RAM 2500 TRUCK (11/4/17). ON 2/10/18, THE 2ND AND 3RD EPISODES OCCURRED. AFTER A HARD ACCERATION TO 70 MPH, THE TRUCK DID NOT SLOW IN RESPONSE TO BRAKING. THE ENGINE CONTINUED TO REV. AFTER TWO APPLICATIONS OF THE BRAKES, I PUSHED THE TRANSMISSION INTO NEUTRAL AND HIT THE HAZARD FLASHERS. EVEN IN NEUTRAL AND WITH THE BRAKES APPLIED, THE ENGINE CONTINUED TO REV, BUT THE TRUCK SLOWED VERY GRADUALLY. I EASED TO THE SIDE OF THE ROAD, AND PUSHED IT INTO PARK. THE ENGINE CONTINUED TO REV. ENGAGED THE EMERGENCY BRAKE, AND TURNED THE TRUCK OFF. WHILE TRYING TO REGAIN CONTROL, SLOW THE TRUCK AND GET IT OFF OF THE ROAD, A MESSAGE FLASHED TWICE. I BELIEVE THE MESSAGE WAS--SERVICE ELECTRONIC THROTTLE. BUT I AM NOT SURE. THE MESSAGES LITERALLY BLINKED ON AND OFF, AND I WAS STRUGGLING WITH THE TRUCK. THE FIRST EPISODE OF UNINTENDED ACCELERATION IN THIS TRUCK WAS TERRIFYING. THIS EPISODE FELT MUCH MORE DANGEROUS. IF I HAD NOT READ EXTENSIVELY ABOUT THE PROBLEM OF UNINTENDED ACCELERATION AND STRATEGIES FOR REGAINING CONTROL OF THE VEHICLE, THE OUTCOME COULD HAVE BEEN MUCH WORSE. AND, MY HUSBAND AND I HAD PRACTICED STRATEGIES FOR REGAINING CONTROL WHILE DRIVING TO OTHER PLACES AND WHEN THE TRUCK WAS OPERATING NORMALLY. AFTER PARKING I CALLED MY HUSBAND. HE CAME TO THE LOCATION. THE TRUCK WAS TURNED OFF FOR TEN MINUTES. WE SWITCHED TRUCKS. HE GOT INTO THE RAM AND STARTED IT. THE ENGINE WAS AGAIN REVVING. HE TURNED THE TRUCK OFF AND RESTARTED IT. THE ENGINE STARTED NORMALLY. HE THEN TOOK THE TRUCK TO AN AUTO SUPPLY STORE TO PULL THE CODES. THERE WAS NOTHING. THE TRUCK WAS DRIVEN HOME. IT IS PERMANENTLY PARKED AND IS DANGEROUS TO DRIVE. ACCIDENTS HAVE ONLY BEEN AVOIDED BECAUSE WE LIVE IN A RURAL AREA WITH SPARSE POPULATION AND TRAFFIC, COUPLED WITH WIDE ROADS.

RECALL COMPLAINT. SCHEDULED AN APT WITH DEALERSHIP TO ADDRESS TWO RECALLS (17V-302, 17V-821). PARTS ARE EITHER NOT AVAILABLE OR THERE IS NOT A REMEDY. I AM SUPPOSED TO JUST KEEP CHECKING WITH THE STEALERSHIP TO FIND OUT WHEN THESES SAFETY ISSUES CAN BE ADDRESSED.

2015 RAM 2500 WITH THE CUMMINS 6.7 DIESEL, ENGINE SEEMS TO LOOSE ALL POWER DURING THE INITIAL START OF ACCELERATING FROM A STOP LIGHT OR STOP SIGN FOR A FEW SECONDS. WHICH LEAVES ME WITH PARTLY IN INTERSECTION LIKE IT STALLING OUT.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING 65 MPH, THE STEERING DID NOT RESPOND EVEN WHEN THE STEERING COLUMN WAS MOVED. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. THE SEAT BELTS FAILED TO TIGHTEN AND THE CONTACT SUSTAINED BRUISES. A POLICE REPORT WAS FILED AND THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO SPORT CHRYSLER DODGE JEEP (200 ECHESTNUT ST, FT BRAGG, CA), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. SEE ALSO ODI 11083519. *DSY

2015 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO DIESEL WATER PUMP SAFETY RECALL. *LD UPDATED 12/07/2017*JS *JS

ON NOVEMBER 4, 2017 AT ABOUT 10:30 AM AFTER HARD ACCELERATION TO 70 MPH ON AN OPEN FOUR LANE HIGHWAY IN CLEAR WEATHER, AND APPLICATION OF BRAKES, THE TRUCK RE-ACCELERATED ON ITS OWN WITH NO PRESSURE ON THE FUEL PEDAL. UPON APPLICATION OF THE BRAKES, THE TRUCK SLOWED BUT WHEN PRESSURE REMOVED FROM THE BRAKES, THE TRUCK RE-ACCELERATED. IT TOOK THREE SEPARATE APPLICATIONS OF THE BRAKES, BEFORE THE UNINTENDED ACCELERATION STOPPED, AND THE TRUCK WAS AGAIN UNDER CONTROL. THE TRUCK WAS TAKEN LATER THAT DAY TO A LOCAL AUTO PARTS STORE, AND THE CODES SCANNED. THERE WAS NO INDICATION OF ANYTHING AMISS. THE FOLLOWING WEEK THE TRUCK WAS TAKEN TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY AGAIN SCANNED THE CODES, WHICH REVEALED NO MALFUNCTIONS. THE MECHANICS TEST DROVE THE TRUCK TRYING TO REPLICATE THE SUDDEN UNINTENDED ACCELERATION BUT WERE UNABLE TO DO SO.

FIRESTONE TIRES WITH ONLY LESS THAN 16000 MILES WORE OUT WHICH COULD CAUSE A WRECK IF I HAVE TO DRIVE VEHICLE IN BAD WEATHER OR RAIN. WE NOTICED AND EVEN SPOKE TO OUR DEALER AND MOPAR AND NOTHING WAS DONE. YOU BUY A NEW TRUCK AND PAY OVER 50,000 FOR IT YOU THINK THE TIRE WOULD LAST AT LEAST 3 TO 6 YRS OR AT LEAST 30,000 TO 60,000 MILES ANYWAY.

TL* THE CONTACT OWNS A 2015 RAM 2500. WHILE DRIVING, THE BRACKET ATTACHED TO THE TRACK BAR FAILED UNEXPECTEDLY. WHILE DRIVING 55 MPH, THE CONTACT TURNED RIGHT AND THE STEERING FAILED. THE VEHICLE BECAME UNSTABLE AND THE WHEEL SHOOK. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE VEHICLE BECAME UNSTABLE, BUT WAS STILL OPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT DROVE THE VEHICLE TO VERGER CHRYSLER JEEP DODGE (1400 OCEAN BOULEVARD, COOS BAY, OR 97420, (541) 888-5594) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED WELDING FOR THE BRACKET ON THE FRAME. THE VEHICLE WAS NOT COVERED UNDER A WARRANTY AND THE CONTACT WAS INFORMED TO COVER ALL EXPENSES. THE MANUFACTURER WAS CONTACTED, BUT COULD NOT ASSIST BECAUSE THERE WERE NO OPEN RECALLS. THE FAILURE MILEAGE WAS 23,998.